Ratings based on 272 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Nice in the center town.

Posted Sep 19, 2015
Pros: Location.
Cons: For online reservations, allow to make reservations for more than two, so they're are no surprises. Staff need to follow through with resolving issue
Location: Excellent location, close to public transportation, about 10 minute walk to central station, close to parks, shopping, restaurants, casinos, etc.
If you need a room for three, this hotel advertises that three guest may stay in the room. However, you will only be paying for two. Reservations are made on-line only for two. At checking you will be advised that if a third person stays in the room, you will be charged €25 a day. The third bed was a sofa bed very uncomfortable, and caused body aches. The room was clean and spacious. Don't forget to take shampoo and soap. The hotel does provide complementary soap and lotion only, but poor quality. The phone in the room was broken and we could call or receive calls. The problem was reported every day for four days and the phone was never fixed or replaced. For being advertised as a four star hotel, at least complementary coffe should be offered, and better customer service was expected.
2 out of 5
by Bob d.

No air co

Posted Aug 18, 2015 on HotelClub
Park hotel is in renovation. No notification was made about that during the booking. No air co available in the room. Staffs were very good and helpful.
4 out of 5
by Suzan from London

Posted Jul 28, 2015 on Hotels
It was what we needed for the weekend. We had booked a premium room but was down graded to a standard room. Because the premium rooms where being refurbished. But the room was still ok.
4 out of 5
Recommended
for Families
by Zsuzsanna L.

Good family trip .

Posted Jun 8, 2015 on Ebookers
Slippers in the room would have been lovely :) I will definitely saty there again in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Holiday

Posted May 6, 2015
Very good hotel to stay. Location was great to visit all nice places in Rotterdam.
3 out of 5
by Jim from Texas

Wifi access protocol is not user friendly

Posted Apr 27, 2015 on Hotels
The Wifi required that you sign in every time you wanted to access the internet.
4 out of 5
by Andre R from Mount Vernon, IL

one of the best hotels in Rotterdam

Posted Apr 16, 2015 on Hotels
We stay often at the Park hotel, it is a pleasant place, superbly located and with a very good restaurant, in addition there is wide selection of restaurants in the neighborhood.
4 out of 5
by A verified traveler

Close to main station and MC

Posted Mar 30, 2015 on Hotels
Room was very nice and spacious, with a functional desk. Free wifi of sufficient bandwidth to support Skype. Complimentary coffee provided. Small gym at the hotel. Restaurant features signature dishes of (apparently) high-profile Dutch chef. Very close to the main station (walking distance), very close to Erasmus MC, excellent connection to the public transport system. Some fine restaurants around, but - apart from that - neighborhood is boring. Breakfast is nothing special, plus very expensive (€25!!!!). Staff very friendly.
4 out of 5
by Ralph

This traveler left a rating score only Posted Mar 28, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice Rotterdam

Posted Mar 7, 2015
Pros: The staff is what makes this hotel good
Cons: Price of breakfast is too high for what the hotel offers
Location: Good location and close enough to shops and restaurants
A very good team of people working at the hotel. They were wonderful, very friendly and helpful. There is not more to say or needed to be said.