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The hotel has newly refurbished plodding and bar now I hope that the rooms will follow. Whilst the rooms are looking dated and worn. The hotel staff keep them clean and in the best condition possible given their age. The beds are large and comfortable and the bathrooms are clean and have an amazing amount of hot water.
Simon
Stayed 1 night in Nov 2023
Response from Kind regards, Larissa - Carlton Oasis Hotel on Nov 13, 2023
Dear Simon, Thank you for staying at Carlton Oasis. Thank you very much for taking the time to share your experience with us. Thank you for your compliments about our ground floor. We appreciate your feedback about the rooms. We started to make future plans to renovate our hotelrooms.Hope to see you again by Carlton Oasis after the renovation.
Nice rooms good facilities.
Restraunt and bar a little expensive.
James
Stayed 4 nights in Aug 2023
Response from Team Carlton Oasis on Aug 21, 2023
Thank you so much for your review! We hope you had a good time with us and we can welcome you again!
10/10 Excellent
Simon
Aug 5, 2023
Simon
Stayed 1 night in Aug 2023
Response from Met vriendelijke groet, Larissa– Carlton Oasis on Aug 7, 2023
Beste meneer Simon, Bedankt voor uw verblijf bij het Carlton Oasis.Wij waarderen het enorm dat u de tijd genomen heeft een review bij ons achter te laten.Graag tot ziens bij het Carlton Oasis.
Response from Met vriendelijke groet, Larissa– Carlton Oasis on Jul 17, 2023
Beste Eshag, Bedankt voor uw verblijf bij het Carlton Oasis. Wij waarderen het enorm dat u de tijd genomen heeft een review bij ons achter te laten. Graag tot ziens bij het Carlton Oasis.
4/10 Poor
Dean
Jul 3, 2023
Disliked: Property conditions & facilities
Dean
Stayed 2 nights in Jun 2023
Response from Met vriendelijke groet, Larissa– Carlton Oasis on Jul 4, 2023
Beste Dean, Bedankt voor uw verblijf bij het Carlton Oasis. Bedankt voor uw mooie review! Wij waarderen het enorm dat u de tijd genomen heeft een review bij ons achter te laten.
6/10 Okay
Ann
Traveled with family
Jun 11, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Dirty cups and rubbish left on table from previous customers. Air conditioner not working.
Ann
Stayed 2 nights in Jun 2023
Response from Kind regards, Larissa - Carlton Oasis Hotel on Jun 14, 2023
Dear Ann, Thank you for staying at Carlton Oasis. Thank you very much for taking the time to share your experience with us. We appreciate your feedback about the dirty cubs en rubbish left on the table. I will discuss this with our colleagues. I discuss your point about the conditioning with our technicians. We hope to see you again at Carlton Oasis
8/10 Good
GARY
May 6, 2023
GARY
Stayed 1 night in May 2023
Response from Met vriendelijke groet, Larissa– Carlton Oasis on May 8, 2023
Beste Gary,Bedankt voor uw verblijf bij het Carlton Oasis. Wat een mooie review! Wij waarderen het enorm dat u de tijd genomen heeft een review bij ons achter te laten. Graag tot ziens bij het Carlton Oasis.
Nice hotel, pleasing appearance, booked a suite, was upgraded to the honeymoon suite, Aesthetically pleasing inside, with one exception, en-suite bathroom had all glass walls, there is nothing romantic about sitting on the toilet while your partner looks on, aside from that an excellent stay.
john
Stayed 1 night in Apr 2023
Response from Kind regards, Larissa - Carlton Oasis Hotel on Apr 13, 2023
Dear John,Thank you for staying at Carlton Oasis. Thank you very much for taking the time to share your experience with us. Thank you for you compliments about our hotel. We appreciate your feedback about the room. For our hotel we are making future plans to renovate our hotel included our rooms. We will include you point in our plans.Hope to see you again at Carlton Oasis Hotel
4/10 Poor
Martin
Sep 29, 2022
Martin
Stayed 1 night in Sep 2022
Response from ^RZ on Oct 10, 2022
Thank you for your review. We would like to hear our areas for improvement.
Response from Met vriendelijke groet, Larissa– Carlton Oasis on Aug 8, 2022
Beste Raakesh,
Bedankt voor u verblijf in het Carlton Oasis. Bedankt voor het delen van uw ervaring. Wat een mooie review!
Graag tot ziens in het Carlton Oasis
The room and corridor has strong smell of cigarettes. Bed was in a bad condition.
Gilad
Stayed 1 night in Jul 2022
Response from With kind regards, Larissa - Carlton Oasis Hotel on Jul 25, 2022
Dear Gilad,
Thank you for staying in Carlton Oasis.
Thank you very much for taking the time to share your experience with us.
We appreciate your feedback about a smell of cigarettes in the corridor and room. We will discuss this with our housekeeping manager.
Thank you in advance.
Hope to see you again at Carlton Oasis Hotel.
Unexpected stay due to circumstances beyond control but excellent hotel, welcoming staff, great lobby, bar nice.
Room was a twin room which was spacious.
Would stay again to use more of the facilities available
Scott
Stayed 1 night in Jun 2022
Response from Kind regards, Larissa - Carlton Oasis Hotel on Jun 27, 2022
Dear Scott,
Thank you for staying at Carlton Oasis.
Thank you very much for taking the time to share your experience with us.
Thank you for your compliments about our hotel, colleagues, bar, lobby and room.
Hope to see you again at Carlton Oasis Hotel
The swimming pool was broken which was very annoying. We booked this hotel because of its swimming pool. Its spa was very old and basic.
Mehrdad
Stayed 1 night in Jun 2021
8/10 Good
Simon
Business traveler
Sep 20, 2020
Liked: Cleanliness, staff & service, room comfort
Nice hotel but a little dated and showing it’s age
The check in was friendly and helpful the room was clean and comfortable if a little noisy from the nearby main road.
Simon
Stayed 1 night in Sep 2020
Response from Carlton Oasis Hotel on Oct 1, 2020
Thank you so much for your review and score! Great that you liked our staff. We are renovating the hotel in parts. So we hope to welcome you again when the renovation is completed!
The hotel is somewhat dated and offer a limited choice in the restaurant.
Staff are friendly.
Whilst eating in the restaurant I noticed a mouse looking up at me from under the grating that goes around the restaurant.
When I reported this to the waitress she said that someone else saw one tonight as well.
I must admit this is a little worrying as they set up for breakfast at the end of the night and I'm sure the mice will come up through the grill !!
Neil
Stayed 1 night in Oct 2019
Response from Carlton Oasis Hotel on Oct 8, 2019
Dear sir/madam, We are currently very busy with renovation the hotel. Maybe we can welcome you again after the renovation. Great to hear that you liked our staff! We are aware of the problem right now, currently there is a professional company who is dealing with this problem. We are very sorry about this.
Biz trip but hotel is quite out of the way and we from Rotterdam and also quite far from europort .however price was only marginally cheaper than a hotel in central Rotterdam . But I’m sure it is good for some who have work nearby...
Verified traveler
Stayed 1 night in Jul 2019
Response from Carlton Oasis Hotel on Jul 8, 2019
Thank you so much for your review! Sorry to hear that the distance was a problem. We hope you enjoyed your stay with us despite this matter.
Easy to find with lots of parking. Swimming pool. Restaurant & bar with lots of shops nearby. Room queen size is spacious with coffee machine & water available for you.
Rob
Stayed 3 nights in Jun 2019
Response from Carlton Oasis Hotel on Jul 3, 2019
Thank you so much for your beautiful review! Great to read that you enjoyed all the facilities. We appreciate you sharing this with us. We hope to welcome you again in the future!
Great stay and very friendly staff, decoration was unique and beautiful, we enjoyed the pool and the beds were excellent!
M O
Stayed 1 night in Dec 2018
Response from Carlton Oasis Hotel on Jan 23, 2019
Thank you so much for your review and nice words! Great to hear that you enjoyed your stay with us. We were happy to have you as our guests and hope to welcome you again!
Very friendly staff over phone/at check in. Small pastries provided for free at check-in. Room was clean with nice amenities. Quiet, located ~15-20 minutes drive from city center. Was perfect for New Year's Eve to be away from the noise of fireworks. Did not have time to experience spa/restaurant.
Verified traveler
Stayed 1 night in Dec 2018
Response from Carlton Oasis Hotel on Jan 16, 2019
Thank you so much for your review! Great to hear you enjoyed staying with us during New Year's Eve. We wish the best for 2019! Hope to welcome you again.
Fantastic staff at reception. Very helpful and welcoming. The heating in my room was not working. Very cold. I was moved to anotherroom the second night.
Teresa
Stayed 3 nights in Dec 2018
Response from Carlton Oasis on Dec 20, 2018
Thank you so much for your feedback! We really appreciate this. Hope to welcome you again in the future in a warm room!
Top notch guest services. Excellent dining. Breakfast buffet was awesome! Large clean room. Free parking. Glad to have safe in room. Associates are very accomodating. Health Centre is comfortable and clean. Attendant on site. Overall fantastic experience!
Helene
Stayed 6 nights in Sep 2018
Response from Carlton Oasis Hotel on Dec 7, 2018
Thank you for your review and great words! We really appreciate this and I will share your review with the rest of the staff. Hope to welcome you again!