Ratings based on 507 Verified Reviews

3.9 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent location. small room. can be noisy

Posted Mar 16, 2018
Pros: location!
Location: bars, restaurants, centraal station, and everything you'd want to walk to
stayed for 2 nights, and it was good. Nothing fancy. The door to the hallway is rather thin and so is the door to the balcony, leading to the room being a bit noisy
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
The hotel staff was very nice and accommodating and the location of the hotel is great for discovering the city. Rooms facing the street are a bit louder and generally speaking the hotel is a bit dated but great for a budget stay where little time is being spent in the room.
Comment from Hotel Management
Feb 25, 2018 by Thera - Front desk, Hotel Management
Dear sir/madam, Thank you for your kind words regarding your stay with us and about our staff! I am happy to read that you did enjoy your stay in NH Atlanta Rotterdam and you made good use of the location of the hotel. We are looking forward to welcome you again in our hotel! Kind regards,
4 out of 5
by Sakiko

Posted Dec 30, 2017 on Hotels
Comment from Hotel Management
Jan 2, 2018
Dear guest, Thank you very much for your review. We are pleased to hear that you enjoyed your stay at out hotel. Kind regards. Roxanne- Front office
5 out of 5
by A verified traveler

Posted Dec 20, 2017 on Hotels
Comment from Hotel Management
Dec 26, 2017
Dear Sir / Madam, Many thanks for your feedback. We appreciate this. We are happy that we could meet your expectations! Kind regards, Cynthia - Front Office
5 out of 5
by Hammam

Short spell in NH

Posted Nov 16, 2017 on Hotels
Excellent staff, very friendly and professional. Room is very spacious and clean. Convenient location for train station , eating out and shopping
Comment from Hotel Management
Dec 4, 2017
Dear Hammam, Thank you for taking the time to share your experience with us! It is great to hear that you have enjoyed your stay with us! I will share your positive words with our team! Looking forward to welcoming you again. Kind regards,
4 out of 5
by Douglas

Decent enough maybe over priced

Posted Oct 21, 2017 on Hotels
Other colleagues had to change rooms because it was smelling cigarette badly.
Comment from Hotel Management
Dec 4, 2017
Dear Mr. Douglas, Thank you for sharing your experience with us. This is much appreciated. We will address you comment with the housekeeping in order to avoid this in the future! Kind regards,
2 out of 5
by A verified traveler

sleepless in Rotterdam

Posted Sep 28, 2017
Noise from the street mean NO sleep - Hotel without double glazing
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Sep 27, 2017
Pros: Location.
Cons: A fresher look, more colour.
Had an interior room which was super quiet. The overall look of the hotel needs a little bit of freshening up. Bed was very comfortable. I had to upgrade at additional cost because they gave us a room with two single beds. Luv the little candies and flavoured water in the lobby.
1 out of 5
by Sze Long

Poorly maintained with dirty rug and slow wifi

Posted Aug 10, 2017 on Hotels
The room is obviously poorly maintained; extremely dirty rug with all the stains and marks of black color, be sure you bring along slipper of your own for not getting any infection; extremely slow wifi; no air-con control panel i feel like there is no fresh air at all for the whole night; location not close to the central station, took me over 10 min; won't recommend it to travellers with heavy suitcases
3 out of 5
by A verified traveler

disappointing

Posted Aug 6, 2017 on Hotels
We had an old room because the new rooms were occupied. There was no air condition in the room so a fan was loan to us. Room upgrade was too expensive.