Ratings based on 928 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Comfy & Quiet

Posted Dec 15, 2017
Pros: Quiet and clean. Staff is helpful and friendly. Easy access to/from IH-35.
Cons: Replace hard, old, lumpy mattresses. Install heater in bathroom.
Location: Easy access to Round Rock and Austin; nice Mexican Restaurant with great food in adjoining parking lot.
Overall this hotel is comfortable and quiet with friendly staff. Very clean throughout. Telephone in room did not work. Mattresses were very old, lumpy and super-firm. Had to use hair dryer in bathroom since there was no heater. Close to Mexican restaurant that has great food. Easy access to IH-35.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Love the area

Posted Dec 12, 2017
My second stay here and both were excellent. We didn’t want to stay in Austin although that’s where our business was. Staying in Tound Rock at Country Inn and Suites is convenient and just far enough from the heavy traffic of downtown Austin. Nice and quiet for a relaxing stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Posted Dec 9, 2017
Room was good, staff was friendly and helpful, but no concern by staff when I reported an appliance that didn’t work.
3 out of 5
by A verified traveler

Posted Dec 4, 2017
This is an OK location if you are looking for a good price. The rooms aren't welcoming. Beds are very low and seem to have old mattresses but we slept comfortably. Not an upscale place but better than a cheap motel.
Comment from Hotel Management
Dec 5, 2017 by Management, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations as we are in the process of making updates to our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Large comfortable room

Posted Dec 3, 2017
I got a really good price in a last minute deal. The room was larger than most other hotels I've stayed in. It was very clean. The bedding was very crisp and the mattress very comfortable. I intend to stay here again.
Comment from Hotel Management
Dec 5, 2017 by Management, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mansfield, TX

Decent hotel, especially for the price

Posted Nov 30, 2017
Pros: Friendly staff
Cons: Breakfast was only ok, but have had worse. Equipment in fitness center had issues.
Location: Salt Lick and Greenhouse Craft Food both excellent eateries
Decent accommodations, clean room and lobby, and very friendly staff.
Comment from Hotel Management
Dec 7, 2017 by Management, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. . We hope for another opportunity to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hard to locate ! 😢

Posted Nov 28, 2017
Very hard to find, my GPS was even lost ! 😢 The hotel seems fine, but the one way outter roads, make it hard to locate.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Nice

Posted Nov 28, 2017
Affordable, right price, no complaints, let see the breakfast
Comment from Hotel Management
Dec 5, 2017 by Management, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay as we continue to make updates to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Decent Hotel

Posted Nov 21, 2017
Pros: Great location
Cons: Staff interactions
Location: Close to everything
Stayed here for business. It is back off the road, so the noise is minimal. Staff was nice, but not very engaging. No hello or welcome when I arrived, or any day when I was leaving or coming back. Breakfast was okay. I will stay again.
3 out of 5
by A verified traveler from Wisconsin

Country Inn Round Rock TX

Posted Nov 21, 2017
Pros: Location
Cons: Wake up call system should be correct...not one hour before requested...on two successive days
Location: On I-35 frontage road...northeast of Austin...
Woman at front desk afternoon to evening welcoming, helpful, knowledgeable, personable. Will not return to this location, though: first morning wake-up call was one hour before requested. Called front desk morning staff person, who did not apologize, but would correct it. Second morning wake-up call also incorrect. Called front desk, same morning staff person, who finally fixed the problem. Third morning wake-up call was correct. One mistaken wake-up call could perhaps be understood. Two consecutive errors...unprofessional.