Ratings based on 870 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from New Caney, TX
Nice hotel, restaurant right in front, ShoppingPosted Aug 21, 2017
Location: Outlet mall is close by. Blue hole park is about 15 mins away.
The only thing that I didn't like so much is that we were out most of the day on Saturday and when we got back around 5 they were about to clean our room. All we wanted was to shower so we ended up telling them to leave room as it was. Staff was very friendly. The hotel was clean and breakfast was good.
for Everyoneby A verified traveler from Dallas
Great valuePosted Aug 19, 2017
Pros: Perfect location, friendly staff, accommodations were great and efficient. Value for the property was superb!
Location: Lots of shops, restaurants in the area. Round rock is north of Austin, great area for shopping close to outlet mall.
First time staying at this location, staff was very friendly and accommodations were great. Will definitely use it again
for Everyoneby A verified traveler from Dallas Texas
Clean breakfast was good bed was more than comfortPosted Aug 17, 2017
Front desk agent was very fast helpful and very professional
by A verified traveler from Tx
You get what you pay for.Posted Jul 8, 2017
Breakfast was what is to be expected for a free one. The staff was extremely friendly. The rooms itself, very outdated, small, and smelled like it hasn't been used in months. The electrics were not hooked up properly. A surge protector dangling besides the microwave and fridge with no supports. Every time you sat, moved, tapped the bed (which was very springing and old), the lights flickered and the other surge protector on the night srand would disconnect.
by A verified traveler from neqyork
AveragePosted Jul 1, 2017
Welcome was not great and we been told we are Expedia client nothing and do not accept to be getting water etc as in past we use to get the welcome kit bottle of water and cookies so we asked but was told because of Expedia room booking no and was rude
Comment from Hotel Management
Jul 5, 2017 by Management, Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
for Everyoneby A verified traveler
nice pricePosted Jun 25, 2017
Good experience except breakfast. Hot food you could tell frozen. Not real eggs or sausage. The best food items were waffles and cereal.
by Mary L
Posted Jun 20, 2017 on Hotels
Posted Jun 18, 2017 on Hotels
by A verified traveler
Highly RecommendPosted Jun 12, 2017 on Hotels
We were thrilled with the cleanliness and the customer service! Quiet rooms as well
Posted Jun 11, 2017 on Hotels