Ratings based on 351 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas tx

Posted Sep 18, 2017
We have stayed here 2 weekends in a row...comfy beds clean rooms and excellent staff. We will not stay at another hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
I stayed for 5 days and my sheets were only changed once. We constantly had to ask for the right amount of towels. Overall, it was a decent experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Odd but comfortable

Posted Aug 20, 2017
Odd shaped room with a tv centered between the sofa and the bed (two different rooms). It would make a great dorm room, but not a hotel room. There weren't any electrical outlets on (or near) the nightstands, so charging cell phones was a hassle. Great staff in spite of the physical oddities. The room was clean and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 3, 2017 on Hotels
3 out of 5
by A verified traveler

business traveler

Posted Jul 3, 2017 on Hotels
Stay was good...food was just so-so...location to business venue which I attended was great
5 out of 5
by jose

This traveler left a rating score only Posted Jul 3, 2017 on Hotels
5 out of 5
by Michael

This traveler left a rating score only Posted Jun 28, 2017 on Hotels
4 out of 5
by Kelly

Posted Jun 21, 2017 on Hotels
Very nice
5 out of 5
by WILLIAM

Comfortable, clean, nice hotel

Posted Jun 20, 2017 on Hotels
My husband was having surgery at Baylor Scott & White and the nurse recommended SpringHill Suites. We were very pleased with the room -- it had small refrigerator, microwave, bar sink, and cabinet space. Also there was a separate sofa/living area from the bed area. This made for a more comfortable stay after having surgery and recovering at hotel. We liked it so much that we made reservations for his follow up appointments with Baylor Scott & White. The breakfast options were good. All of the staff were very kind and helpful -- especially Mary at the front desk -- she was such a pleasant person!
4 out of 5
by Matt

This traveler left a rating score only Posted Jun 13, 2017 on Hotels