Ratings based on 124 Verified Reviews

4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Marysville Ohio

Great hotel in Rovaniemi

Posted Apr 25, 2017
Pros: The staff was wonderful - they made this great hotel even better.
Cons: We did not have issues with anything at the hotel
Location: The location was within walking distance of food and shopping, the bus stop is right by the hotel and there are many location nearby to set up tours.
Extremely helpful staff. They went out of their way to help with any questions or concerns we had. We do not speak Finnish and had no problems communicating. Rooms were good size, well decorated and very clean. The "northern lights" lighting on the wall and heated floors in the bathroom were also a nice touch. The location of the hotel also made it easy to get around (walking or by bus). I would definitely recommend this hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2017 on Hotels
5 out of 5
by Dianne

Convenient and Warm

Posted Mar 5, 2017 on Hotels
Very cold in Lapland but the people were friendly and helpful. Also kiddy corner from bus stop to Santa Village.
3 out of 5
by A verified traveler

Short term sleeping place.

Posted Feb 23, 2017 on Hotels
Great location, good breakfast buffet, poor facilities, dusty rooms but helpful staff. Not a good value for money paid :(
4 out of 5
by A verified traveler

Convenienent location

Posted Dec 3, 2016 on Hotels
Cold floor in bathroom was uncomfortable to walk on without shoes/slippers
5 out of 5
by A verified traveler

Clean, friendly staff and near to the city center.

Posted Nov 30, 2016 on Hotels
Nice stay. The bus stop to santas Claus village is just outside the hotel. The main shopping area is about 10 mins walk. The staffs are friendly and customer oriented. Overall a great stay.
4 out of 5
by A verified traveler

Decent size room, clean

Posted Nov 30, 2016 on Hotels
Was able to check in early and gotten a free upgrade
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016
Overall is a pleasant stay and the hotel do serve a very nice breakfast. Will stay again if we visit the place in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Nice hotel is within the city area

Posted Nov 20, 2016
The staff is friendly and the environment is good. Near the shopping mall and restaurant.
4 out of 5
by A verified traveler

Nice Clean and Great Buffet

Posted Nov 14, 2016 on Hotels
Nice, cheap, clean and friendly hotel, super buffet