Ratings based on 213 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from cambs, uk

lovely hotel set in nice grounds, close to the sea

Posted Sep 21, 2017
Hotel was comfotable, obviously recently refurbished. Live musical entertainment each evening. Staff friendly, great location with easy access to both the sea and Rovinj. Great outdoor pool and grounds, nice Spa facilities too. Only the weather let us down with constant rain and thunderstorms during our visit.
3 out of 5
by A verified traveler from Edinburgh

At first sight, stunning but...only for dieters

Posted Sep 21, 2017
Pros: The room, the staff, the white dressing gowns which made everyone look like sanatorium patients
Cons: Food, food, food. Travel to Rovinj was a £10 taxi each way. The central waiting hall, endless flights of steps and stairs.
Location: Parkland, pebble beaches, factory food, bikes, walking
The hotel is set in a large park, forested with lovely walkways, bikes to hire, and nearby 2 five star hotels on the same site with a third under construction. There is another in Rovinj town. All are owned by the same company, Maistra. The staff are charming, every ready to help, but are badly let down by astonishingly poor food and a communist-era bar/communal lounge. The four restaurants are actually a self-service cafeteria (breakfast being the least bad meal), a smart pool bar, a large, smart café and, along the pebble beach a smart, bar with sofas. The staff are interchangeable between these. We had lunch in the adjoining 5*Lone, same staff, bizarre black décor, same terrible food. We went into town, hoping for good restaurants and failed to find one, although the Maistra-owned Adriatic was better than its cousins in the Park (Ana was wonderful). Clearly all the food is produced off-site somewhere in Maistra's factory, frozen and heated up (slightly) when required. Bread was the give-away - pre-baked and then heated up. The salt water infinity swimming pools were beautifully laid out, endless towels, but, like the rest of the hotel, there are endless sets of steps - barely negotiable for able-bodied people. A proper pool with water deep enough to swim in would be a help. Our stay was marred by incessant rain for 5 days but we were with friends so it should have been good. But when raining, there were few seats. In sun, most things would be overlooked but..
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Hotel set in beautiful gardens and beach area

Posted Sep 2, 2017
We were very happy with the service and setting of this hotel. The downside is that people reserve their pool and beach seats with a towel or bag and then go away for hours to leave everyone else struggling to find somewhere to sit, this needs to be policed.
Comment from Hotel Management
Sep 8, 2017 by Rachid Kesbi, Hotel Management
Dear Michael, Thank you for your detailed feedback and kind comments regarding our hotel and staff. I am delighted to read about your enjoyable vacation with us in Rovinj and I will ensure our team members are acknowledged for their wonderful service. We look forward to having you back with us again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent hotel by beach near Rovinj town

Posted Sep 1, 2017
Pros: Everything - location, activities, family-friendly atmosphere. Good standards overall without being stuffy.
Cons: Wider range of local/Croatian dishes - and more variety for vegans
Location: Rovinj good for sightseeing, art exhibitions, restaurants. Beach has kayaks for hire to explore the coast . Woods next door with bike hire.
A lovely friendly hotel with very helpful staff and enthusiastic animation team providing a range of daily activities and evening entertainment - but in a discreet way, so it's not at all intrusive if you don't want to participate. Large grounds, marvellous 2 pools and warm sea at the adjoining beach. Good selection of food at breakfast and evening buffets - especially the freshly cooked omelettes each morning. Rovinj town a 15 mins stroll along the waterfront. Nothing not to like!
Comment from Hotel Management
Sep 10, 2017 by Rachid Kesbi, Hotel Management
Dear Bonita, Thank you for your detailed feedback and kind comments regarding our hotel and staff. I am delighted to read about your enjoyable vacation with us in Rovinj and I will ensure our team members are acknowledged for their wonderful service. We look forward to having you back with us again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good facilities close to beach

Posted Aug 23, 2017
Good range of activities, large pools cycling, archery, tennis kayaking - some of these are additional costs
Comment from Hotel Management
Sep 2, 2017 by Rachid Kesbi, Hotel Management
Dear Guest, Thank you for your recent visit and your review. We are really glad to read of your satisfaction with your stay at Hotel Eden. We look forward to welcoming you back soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to all amenities

Posted Aug 8, 2017
2nd visit to the hotel , has been effectively refurbished since last time and found all staff including reception staff friendly and helpful. Lots of sunbeds unlike other hotels which you can place in shade under trees . Lovely pool area and restaurant/ bar. Easy to reach beautiful old town of Rovinj with its plentiful bars and restaurants. Beautiful forest walks next to hotel together with many excursions on offer .
Comment from Hotel Management
Aug 17, 2017 by r, Hotel Management
Dear guest, We are very pleased that we have provided a memorable stay for you. We look forward to welcoming you back in the future. Best regards, Rachid Kesbi
5 out of 5
Recommended
for Everyone
by A verified traveler from leicestershire, England

Great Hotel.

Posted Aug 2, 2017
Great hotel, lovely modern rooms. lovely pools, lots of sun loungers. lots of shade if you need it on the lawn area. Not many English holidaymakers, most staff speak ok English. short walk to the stunning beach, very busy but didn't spoil things, food good but I have had better in a 4 star hotel, I would definitely go back. Indoor pool area is great, very warm hot tub, my daughter and I were the only ones using it, lovely sauna area too. Short walk to Rovinji along the seafront, takes about 8 minutes stunning sea views along the way, the town is so pretty with lots of good cafes, bars and restaurants and ice cream parlours. would love to go back NOW.
Comment from Hotel Management
Aug 17, 2017 by Rachid Kesbi, Hotel Management
Dear Anita, Thank you for your recent visit and your review. We are really glad to read of your satisfaction with your stay at Hotel Eden. We look forward to welcoming you back soon again. Best regards,
2 out of 5
by A verified traveler from Surrey

Yes to Rovinj, No to Eden!

Posted Jul 30, 2017
Pros: Efficient reception (Anabella v helpful) Good breakfast, apart from juice Comfortable room Pool Hard working entertainment team Ivan in restaurant
Cons: Attitude of staff and level of service.
Location: Attractive location, but the stroll into town along the promenade is currently ruined by construction of another Maistre hotel--completely unlit!
Having been to Dubrovnik last year, we eagerly anticipated going to Croatia again. However, whilst Rovinj and Istria are gorgeous, the hotel was a huge let down. The relentless miserable attitude and inflexibility of the majority of the staff made being in the hotel disappointing. Some lowlights: Tried dinner buffet on first night because there was a storm--terrible quality and choice! Had to stop my daughter eating some sort of turkey burger--4* hotel!! No table service in bar--had to wait at the bar to be served by unhappy bar staff! Not fresh juice at breakfast--from concentrate Hotel allows reserving sun beds for unlimited time--saw beds unoccupied but reserved for 6 hours one day--pool staff not allowed to do anything! Limited lunch options--very small pool bar (no pool waiter service) offering sandwiches, fruit, ice cream and Oleander which can't cope with demand "Private" beach is not private--jam packed 10 hangers for 3 people for 2 weeks Bath towels small and thin Numerous maintenance issues in the room Sold a trip which didn't meet the description on what was delivered Pool bar staff refused to sell me Orange and Pineapple-told me Pineapple was only available in cocktails whilst holding the carton in front of me! Restaurant manager refused to let us into the restaurant for breakfast 2 mins before opening time declaring that he had his job and I have my place! Apology letter from Hotel Manager was addressed to Mr and Mrs--I am divorced! Overall, lacking service
4 out of 5
Recommended
for Everyone
by A verified traveler from London

to crowded

Posted Jul 11, 2017
Cons: More choice of food in pool side amenities
Location: Town area very nice indeed
Two crowded around pool area because two hotels use the same facilities.
5 out of 5
by liz

Bery good place to stay in Rovinj

Posted Jun 18, 2017 on Hotels
The Eden Hotel in Rovinj is large, modern, very clean with good amenities. Dinner and breakfast at the hotel was very good. Had live music in the large lobby with comforting seating and bar access. The hotel has exercise facilities and a nice spa. Had an excellent massage. Did require a short taxi ride to go into Old City of Rovinj,but wasnt expensive. Rooms are very clean.