Staff was friendly and breakfast was good. The location was convenient for me.
Comment from Hotel Management
Apr 18, 2017 by Best Wester PLUS Rowland Heights , Hotel Management
Thank you for your recent feedback in regards to your recent stay with the hotel. On behalf of the entire team, we apologize for not meeting your satisfaction in regards to the smell of our Lobby. We will definitely readdress this with management team and with the fragrance spray that is placed in the lobby. Thank you for recognizing our staff's hard work. We hope to serve you again in the near future. Thank you again!