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Russell Hotel

Star Rating
2 out of 5

Information

Reviews

4.0 / 5Good
145 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Bar

Map

What's nearby

  • Popular Location
    Pantiles
    9 min walk
  • Popular Location
    Dunorlan Park
    5 min drive
  • Restaurant
    Sankeys
    2 min walk
  • Restaurant
    The Beau Nash
    3 min walk
  • Airport
    London (LGW-Gatwick)
    38 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-18. Try updating your dates to see prices for your trip.

    About this area

    Royal Tunbridge Wells

    Located in Royal Tunbridge Wells, Russell Hotel is in the city center. Ightham Mote and Hever Castle and Gardens are notable landmarks, and the area's natural beauty can be seen at Ashdown Forest. Hop Farm Family Park and Ashdown Forest Llama Park are also worth visiting. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Pantiles - 9 min walk
    • Popular Location
      Dunorlan Park - 5 min drive
    • Popular Location
      Tonbridge Castle - 10 min drive
    • Popular Location
      Wadhurst Castle - 12 min drive
    • Popular Location
      Penshurst Place and Gardens - 13 min drive

    Getting around

    • Tunbridge Wells Central Station - 9 min walk
    • London (LGW-Gatwick) - 38 min drive

    Restaurants

    • Sankeys — 2 min walk
    • The Beau Nash — 3 min walk
    • Pret A Manger — 3 min walk
    • Manakamana — 4 min walk
    • Fuggles Beer Cafe — 4 min walk

    About this property

    Russell Hotel

    A bar/lounge, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area. All 26 rooms feature modern comforts like flat-screen TVs with digital channels, along with free WiFi. Other amenities available to guests include electric kettles, hair dryers, and desks.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces

    Food and drink

    • Free full breakfast available daily 7 AM–9:30 AM
    • 1 bar

    Family friendly

    • Laundry facilities

    Conveniences

    • No elevators

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Digital channels
    • Flat-screen TV

    Food and drink

    • Electric kettle

    More

    • Desk
    • Iron/ironing board (on request)
    5 - Excellent
    47
    4 - Good
    58
    3 - Okay
    29
    2 - Mediocre
    10
    1 - Poor
    1
    3.9
    Cleanliness
    4.2
    Service and Staff
    3.7
    Amenities
    3.4
    Property condition

    5/5 Excellent

    Friendly and polite staff, very helpful. Very clean room, bed was comfortable.

    Stayed 1 night in Oct 2019

    4/5 Good

    Efficient friendly staff and a very good breakfast. Room very clean with a somewhat dated bathroom. Big drawback ( probably this is universal in all assessments!) is the absence of an elevator/lift.... The hotel has a good situation and overall thinking about it I would have no hesitation about returning.. Thank you, Michael Gilmore

    Stayed 2 nights in Oct 2019

    4/5 Good

    Comfortable but a bit "tired"

    Overall our stay was comfy enough, room was ok and bed nice and soft. There were tell tale signs of it being in need of some tlc however. Just little things like tap inlay missing, ill fitting doors/drawers, lacklustre decor. Breakfast was very good and staff all very polite and friendly. Situation of hotel ideal, just a stones throw from centre. So overall a good stay without being outstanding.

    Stayed 2 nights in Sep 2019

    4/5 Good

    Staff friendly, rooms need a refresh

    Like other reviewers, I found the staff very friendly, top marks for that. English breakfast was pretty good. Our room had a new bathroom - or shower room I should say - which was very clean and modern, albeit the shower wasn't very high pressure, but it did have both overhead rainfall showerhead as well as standard detachable spray which was nice. The bedroom was ok but could use a bit of modernisation, small TV. Mattress very soft which is either good or bad depending on what you like I guess. Good location. Car park full on Saturday night, wasn't a problem for us as we arrived early, not sure if you'd have to find somewhere else if you arrived late on a Saturday at a busy time of year.

    Stayed 1 night in Sep 2019

    3/5

    Faulty Towers but with charming staff (sofriendly)

    the staff were really wonderful (no exaggeration) - central location - very convenient - breakfast cooked to order (less waste than a buffet) - all the guests were there - the building is old and has needed significant investment in upkeep over the years - single-glazed windows, ancient (but functional) shower and incandescent lightbulb

    Stayed 1 night in Sep 2019

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