Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Worst place we have ever decided to stay atPosted Apr 29, 2016
The place can't be located easily. There are absolutely no visible sign boards. We tried calling the number mentioned on Expedia; it was invalid. After an hour of searching we finally got there to know that the hotel entry is closed for the day. The guy who came to receive us eventually (after a further wait of 5-10 minutes in dark & cold), greeted us really bad. He declined to help us with the luggage even after letting him know that my wife was an expectant mother. Ours was one out of the 3 rooms occupied for that day and still such a reception surprises me. Our room had an horrible odor. We left the windows opened but the smell didn't go a bit. Next day, at the breakfast, we saw that the cutlery is dirty and pale is color. The breakfast was equally bad and tasteless. The guy at the reception last night was the same guy at breakfast. Besides loss of guests, seems like they have loss of staff as well. Lastly, at checkout they completely harassed us. Firstly, there was no mention of the checkout time on the website or reception. We received a call at 11 AM saying we need to leave immediately.We explained that we weren't ready & my wife isn't feeling well. We thought he understood but eventually kept calling or knocking on the door every 5-10 minutes. The guy mentioned that they are fully booked for the day and there was an early checkin. I immediately checked online to see that there were at least 3 rooms available of the category we stayed in. Torturous experience it was.
by A verified traveler from Bonnyrigg
Lodge in the glenPosted Aug 24, 2015
Great place to stay views are sensational Owners work to a very high standard making the lodge 5☆
by steamy from norwich norfolk uk
a great place to stayPosted Jul 3, 2012
Location: fabulous views
firstly i was impressed with the sitting of the hotel,the staff were cheerful and very helpful. the food was excellent.the ambience of the building was just great.the bedroom was excellent.my stay although short was thoroughly enjoyable.
by A verified traveler from Townsville Australia
excellent hotelPosted Oct 23, 2010
This was easily the best hotel we stayed at during our five weeks in UK. The setting is special. The service by the host was outstanding.