Ratings based on 80 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location and clean

Posted Oct 7, 2017
Pros: location- breakfast
Cons: cleaning
Near to west station and Mall of the station. Near to Bus station.
4 out of 5
by Janie

Clean and quiet but Wi-Fi not working at all.

Posted Aug 14, 2017 on Hotels
Our only complaints were there was no air conditioning and it was quite warm but I did have a fan for us which helped a lot. The other complaint was we asked for a wake up call because there was no Wi-Fi for us to use our phones and they did not call us. it was a large spacious room, quite clean, and otherwise very acceptable. Very quiet.
5 out of 5
by A verified traveler

Pleasant stay

Posted Jun 24, 2017 on Hotels
Location is great. Very close to West Station with shopping mall. The room was newly furbished. The hotel arranged a sofa bed for my 3 years old but we didn't use it. The two single beds are spacious for us.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 29, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Dec 4, 2016 on Hotels
Room heater doesn't work so we had to ask for extra blankets. But staff is friendly and accommodating
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
4 out of 5
by A verified traveler

Airport easily accessible on public transport

Posted Oct 8, 2016 on Hotels
Football match
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2016 on Hotels
4 out of 5
by A verified traveler

Westbahn Welcoming to All

Posted Sep 9, 2016 on Hotels
Very friendly staff. Location close to train station, U Bahn station and tram station.
Comment from Hotel Management
Oct 9, 2016 by General Manager, Hotel Management
Dear Guest! First of all we would say "THANK YOU" for choosing our hotel for your stay in Vienna. Everyday my team and I will do the best for our customers. We hope we can welcome in the future again at the Westbahnhotel. Kind regards Siegfried Schlöglhofer / Reception / Hotel Westbahn