Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
70% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Good place to stay for the price

Posted Dec 2, 2016
For the price, it was a good stay. Can't complain. Nice to have free breakfast. Enjoyed hot tub!
5 out of 5
by A verified traveler from US

Posted Nov 29, 2016
Beautiful place and peaceful to visit everything was very nice
4 out of 5
by A verified traveler from US

Posted Nov 18, 2016
Pros: Bed was SOOOO comfortable.
Cons: Renovating needs to be done quickly.
Location: Casinos, rustic downtown.
Nice area. Renovating so it was pretty empty of patrons.
3 out of 5
by A verified traveler from US

Good location

Posted Nov 15, 2016
Pros: Quiet, clean, good location..safe near shopping and restaurants
Cons: Front desk help, slow and rude, breakfast was not very goodū
Location: Plenty of restaurants, near casino
2 out of 5
by A verified traveler from US

Very disappointed with facilities.

Posted Nov 14, 2016
Hotel outdated and dirty. Restroom smelled like old garbage and not cleaned very well. Towels were small and you could see thru them! Breakfast was cold and bland and not much of a variety.
4 out of 5
by A verified traveler from US

Posted Oct 23, 2016
Pros: clean
Cons: sink in the bedroom
Location: places to eat , stores and casino nearby
every thing was alright except for the sink being in the bedroom. should be in the bathroom
5 out of 5
by A verified traveler from US

Great staff, Gregg is outstanding as a host

Posted Oct 18, 2016
Location: The casino is nearby and the shopping stores are close by
The room was quiet We stayed on the first floor The morning breakfast was great!
4 out of 5
by A verified traveler

Great location for price.

Posted Oct 17, 2016
Pros: Location and Price.
Cons: More pillows on bed. Window would not open in room, would have liked to have the fresh mountain air at night.
Location: Casinos, downtown everything close...
Quiet and clean. Comfortable would reccomend to anyone on a budget for sure.
2 out of 5
by A verified traveler

Posted Oct 5, 2016
The bed was very uncomfortable, the mattress was worn out. There was a large gap under the door to our room so the lights in the hallway made our room very bright, which made it hard to sleep. There was a problem with the toilet, the handle would stick and it would continue to run. We were very disappointed in our choice of hotels.
4 out of 5
by A verified traveler from NM

Decent place to stay in Ruidoso

Posted Sep 30, 2016
The owners are refurbishing the rooms now with new carpet and paint. Our room was quiet and comfortable with a microwave and refrigerator. The breakfast had a good variety, but it was the same every day: sausage, egg patties or boiled eggs, diced potatoes, cereal, yogurt, toast, and hot waffles. Juice, coffee, and hot tea were available. The hotel is right on US 70 on the western edge of Ruidoso / Ruidoso Downs and has plenty of well-lit parking.