Ratings based on 156 Verified Reviews

3.2 out of 5
52% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from el paso

Horrible place to stay

Posted Jul 24, 2017
This place is horrible. From the staff to the place itself. The front desk receptionist has no customer service at all. Yelling at our kids, telling us to shut up, no communication skills or customer service. We had stayed here many times before because it's very close to the softball field but this time it was just horrible. They are charging full price with no continental breakfast and no pool something that they had before. Scorpions, spiders, and spider webs in the room are also unacceptable.
3 out of 5
by A verified traveler

Hotel needs desperate upgrading

Posted Jul 6, 2017
Staff was great and very polite, hotel is in need of upgrading in order to attract visitors
2 out of 5
by robert from El paso

Overpriced modest room

Posted Jul 25, 2016 on Hotels
Slow check in. Old room. Marginally comfortable bed
2 out of 5
by Andrea from Alamogordo

Don't go there.

Posted Jun 20, 2016 on Hotels
Sucked.
3 out of 5
by Rebecca

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
2 out of 5
by A verified traveler

not apply

Posted Jun 6, 2016
Pros: not apply
Cons: update everything
Location: baseball tournaments
very dirty and very very loud and very pricey not worth it staying
2 out of 5
by Eric

This traveler left a rating score only Posted May 31, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Yoder, Brian April 2-3 2016

Posted Apr 4, 2016
Pros: The location
Cons: Rearrange the rooms to make plugs more accessible. Larger coffee cups. Change to different large coffee pot.
Location: Wasn't far from Main street and Downtown Ruidoso at all.
I did like the location of the hotel. My girlfriend and I appreciated the view and surrounding activities to do.
2 out of 5
by A verified traveler from El Paso

Hotel is not what seems like on internet

Posted Mar 15, 2016
Pros: Nothing
Cons: Everything
Location: Nothing really you have to drive out a bit.
The hotel was outdated and not very clean. It seems very nice when you see in online but the truth is nothing like that. It is even creepy on the inside and no service what so ever. By the way there is no phones in the rooms and the tv is small and old.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Ok hotel. Older. Big rooms.

Posted Feb 16, 2016
It was OK. Does allow pets. Really big rooms. Staff was friendly. Older carpet.