Ratings based on 156 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from el paso
Horrible place to stayPosted Jul 24, 2017
This place is horrible. From the staff to the place itself. The front desk receptionist has no customer service at all. Yelling at our kids, telling us to shut up, no communication skills or customer service. We had stayed here many times before because it's very close to the softball field but this time it was just horrible. They are charging full price with no continental breakfast and no pool something that they had before. Scorpions, spiders, and spider webs in the room are also unacceptable.
by A verified traveler
Hotel needs desperate upgradingPosted Jul 6, 2017
Staff was great and very polite, hotel is in need of upgrading in order to attract visitors
by robert from El paso
Overpriced modest roomPosted Jul 25, 2016 on Hotels
Slow check in. Old room. Marginally comfortable bed
by Andrea from Alamogordo
Don't go there.Posted Jun 20, 2016 on Hotels
Posted Jun 20, 2016 on Hotels
by A verified traveler
not applyPosted Jun 6, 2016
Pros: not apply
Cons: update everything
Location: baseball tournaments
very dirty and very very loud and very pricey not worth it staying
Posted May 31, 2016 on Hotels
for Everyoneby A verified traveler from El Paso, TX
Yoder, Brian April 2-3 2016Posted Apr 4, 2016
Pros: The location
Cons: Rearrange the rooms to make plugs more accessible. Larger coffee cups. Change to different large coffee pot.
Location: Wasn't far from Main street and Downtown Ruidoso at all.
I did like the location of the hotel. My girlfriend and I appreciated the view and surrounding activities to do.
by A verified traveler from El Paso
Hotel is not what seems like on internetPosted Mar 15, 2016
Location: Nothing really you have to drive out a bit.
The hotel was outdated and not very clean. It seems very nice when you see in online but the truth is nothing like that. It is even creepy on the inside and no service what so ever. By the way there is no phones in the rooms and the tv is small and old.
for Everyoneby A verified traveler from S
Ok hotel. Older. Big rooms.Posted Feb 16, 2016
It was OK. Does allow pets. Really big rooms. Staff was friendly. Older carpet.