Ratings based on 143 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from England
Lovely quaint resort.Posted Sep 4, 2017
Overall it was relaxing and comfortable The kids loved it and the children activities ( of which all agevgroups are superbly catered for). Having a nanny is great for those who seek adult only time but we didn't require that as much because as a family holiday we tend to stick and do things with each other. Our nanny was pleasant and helpful. The food was good especially but could do with more buffetvstyle at the main restaurant on the evening. Although there's a vegetarian menu it was not available we had to ask for it and even then only one item was available which took near to 1hr to arrive at which point the kids were tired and agitated. The food was very delicious when it eventually came. The smoothie and fresh fruits drinks were fabulous and the ice cream hut was a great hit with all. The glass bottom boat trips were great fun too. The goat racing was good fun.The staff were friendly and accommodating on the main. Would certainly recommend anyone to go to FDR.
for Everyoneby A verified traveler from Jamaica, NY
Great with toddlers!Posted Sep 4, 2017
Pros: Nanny service, staff service
Cons: The beach area on FDR side could be more dressed up, gift shop needs serious improvement, and the French cuisine!
Location: Ocho Rios is close, lots of activities, such as Dunn's River Falls, Dolphin Cove, shopping.
We have 2 daughters; 4 and 2 years old. Our 4 years-old has bilateral cochlear implants, she was born deaf, so she wears an external device which look similar to hearing aids. Our 2 year-old is very temperamental, she is a handful. The two often fight. We went to Jamaica, my husband and I, with our two daughters. We had heard about the nanny service and didn't have high hopes because we figured since it's included with the hotel, it must be mediocre at best. Besides, nobody can really handle our kids. We were pleasantly surprised. Her name is Alyssa, she had been at the resort for 1 year only, but she was immediately drawn to by our girls. They have never stayed with babysitters since they were born by the way. They liked Alyssa; over the 1 week we stayed at FDR, they grew attached to her. We still vacationed with our girls, but it was nice to have breakfast and/or lunch in peace, overlooking the turquoise waters, with the gentle sea breeze blowing through our hair, with a freshly-blended smoothie or pina colada. The Jamaican cuisine was the best. The staff service; their promptness, their nice attitude, their welcoming smiles, we loved it all. The jerk chicken was always available. Best part, we felt like we fit right in, like we belonged. There were so many other families like us. The nanny service was the absolute best part. Give this place a try, it's not a 5-star mega resort, but we learned that with small children, smaller, family-friendly resorts are much more fun :)
for Everyoneby A verified traveler from New York
Thank god for the nannies!!!!!Posted Sep 1, 2017
Pros: The Nannies are great with the kids and give the parents a chance to enjoy their vacation! The suites are huge with great view!
Cons: Night time adult activities.Food & Beverage service on the beach.A lot more top shelf liquor.Bottled beer.Buffet needs to open everyday for all 3 meal
Location: Great location! Everything is less than an hour away!
We had a great time. The nanny service provides fun for the kids and relaxation for the parents. We stayed in a 2 bedroom water front suite; it was a 2 floor suite and had plenty of room with a huge balcony! Check-in was a breeze. While talking to the other guests there, most of which have been here multiple times; the resort has been progressing every year. The resort listens to the guests suggestions and acts on them. I suggested more evening adult activity, the resort seems to shut down after 9pm. The suites should be stocked with beverages and snacks, they seemed to be a little stingy with that! The bar needs more top shelf liquor. The liquor was very limited and was loaded with local cheap liquor. The bar also needs to serve bottled beer as well as tap; some of us prefer bottles! Stock was very low as well, seemed to have 1 bottle of each on hand and ran out of coconut water everyday! Running out of anything is unacceptable as my money was paid in FULL so the amenities better stay FULL! The food is decent, stick with the chicken, it was by far, the best thing at the resort! I didn't like the French or Italian dinner night themes, we are in Jamaica, I want Jamaican food! Why would a Jamaican resort want to serve French or Italian food? If I wanted French food, I would have vacationed in France. This is a family resort but needs to cater to the parents more, its not Sesame Place, ITS JAMAICA! Anyway, the kids had a blast!! Me and my wife had fun and relaxed as well.
Comment from Hotel Management
Sep 12, 2017 by Trishawana , Hotel Management
Thank you for sharing your review with us. We appreciate your comments about our nannies, food, location and amenities. It is great to read that the kids had a blast and you and your wife had fun and relaxed. Each Suite has an en Suite request form with family favorites such as snacks, fruits and beverages. This is usually completed daily by mom or dad and stocked by your vacation nanny at no additional cost. The coconut water is very popular and runs out very quickly at the bar. We apologize that it was not replenished on time during your stay. Our regular guests demand more than just buffet meals and jamaican food so we try to offer as many dining options as possible. Rest assured that your comments will be useful in improving on our FDR Holiday. We look forward to hosting you and the family again soon.
for Familiesby A verified traveler from East Stroudsburg, PA
A safe place for your children, while you rest.Posted Aug 21, 2017
Pros: Nannies were excellent, my twins got attached to their Nanny within 1 day. They pick the kids at 8am so wife and I slept in everyday
Cons: Front office/reception is quite rustic, could use some updating out of the 70s but the reception staff are very warm and pleasant, and you are safe.
Location: Quite beach-front resort, for children - swimming pool, water slides, art n craft and sports. For adults unlimited beverages, boat tours, fishing etc
In a few words, it is a great vacation. The Nanny service was real and great, they got the kids busy while we go about our business. Food was super fresh. Breakfast, lunch and diner all had continental, Jamaican, and French or Italian, to choose from. Then there is the USA "grill" were French fries, burgers, hotdogs, wraps, popcorn and Jerk chicken are served anytime. Drinks are on me, you will get it when ever you need it between 6am and midnight.
Comment from Hotel Management
Aug 25, 2017 by Trishawana, Hotel Management
Hello Daniel, Thank for sharing your feedback with us! We are delighted to read that you had a great vacation with us and that you were satisfied with our Nanny Service, food and hospitality. We will be renovating from September 1 to October 12, 2017 to update our facilities.We re-open on October 13, 2017. We look forward to hosting your family again soon.
for Everyoneby A verified traveler from NH
Awesome staffPosted Jul 25, 2017
The staff make the place. Awesome friendly staff always with a smile and a friendly gesture. Resort is a slightly run down but nothing bad. Kids to old for nanny service but whole family was adopted by our nanny Beverly who was assigned anyway. Used the far beach where Gavin was lifegaurd. Beautiful beach with reef snorkeling right off beach. Jameel and Bruce were teen entertainment staff that kept my kids busy all week when they didn't want to crash at the beach. Food was great always something to your taste with local flavor and awesome friendly staff. Activities all day but Never pressure to do something if you want to just relax. Use a private driver when leaving the resort. Lorenzo was awesome and kept us safe. Driving is a little crazy on the island
Comment from Hotel Management
Jul 29, 2017 by FDRResort, Hotel Management
Thank you for sharing your feedback following your recent stay with us. We appreciate your kind comments about our amenities and staff! It is great to read that the entire family had a memorable vacation. We will be closed from September 1 to October 12, 2017 for renovations. We look forward to seeing your family again soon.
for Everyoneby A verified traveler from Bronx, New York
Wonderful hotelPosted Jul 24, 2017
I would have given the hotel a five star rating except that the food was bad. Every morning was the same breakfast with little to no flavor and poorly executed. The food is cooked as if it's a hospital or nursing home which means it was very bland. The American cusine looked like American cuisine, but it didn't taste anything like it. The Jamaican cuisine was just as bad too. We were all disapointed ans complained to the staff who prepared something separate for us one night, but that was it. Even the staff says the food is bad. Aside from this my stay was EXCELLENT!!! The nanny service was beyond my expectations, the beach and pools were prefect and so was ALL the staff. Just please fix the food FDR 😩
for Everyoneby A verified traveler
Posted Jun 29, 2017
This hotel is for kids, nice staff but the property is alittle outdated and old fashion.
for Familiesby A verified traveler from MA
So much more than we expectedPosted Apr 21, 2017
the resort itself isn't "disney quality" but you get far more than you would anywhere else. Rooms are a great size, staff is so helpful and friendly, the nannies are great. we will def be back.
for Familiesby A verified traveler from Cincinnati
FAMILY FAMILY FAMILYPosted Apr 11, 2017
Pros: COZY, green plantation and not too big
Cons: Increase the next door beach timing access
Location: DUNN river falls, blue lagoon and Black hole
If your goal is Vegas this is not it, Disney on your mind...this is perfect. Included Nannies are a bliss. Help get quality time with your adult partner. Food is personalized and fulfilling. Adult Drinks are strong...had to ask to water it down. Activities are plenty for everybody. Included kayaking, snorkeling, boating, fishing, glass bottom boat. The hotel beach is small but next door beach is huge. You have access to it but limited to 6 pm. The owner greets you everyday and seeks feedback...I found that nice. NO TIME SHARE CRAP. Would highly recommend this place for families.
for Everyoneby A verified traveler from manhattan NY
Amazing place for families!Posted Mar 30, 2017
This is our third trip here and we love this place! My kids talk about it and can't wait to go back again next year!
Comment from Hotel Management
Apr 6, 2017 by Trishawana Davidson, Hotel Management
Thank you for your review. We are happy to hear that your family had another wonderful vacation with us. We appreciate your patronage and look forward to hosting you again next year!