There are not enough outlets in the rooms for electronics. Customer service should deal with the customer in front of them not put on hold to answer phones. I was physically standing at the front desk and was put on hold three times while they answered the phones. Most days most of the "hot" food is dead cold 5 minutes after start of mealtime. Jamaican food not flavored enough. Had to go to the lobby for free internet. Like the fact that the minibar had a HUGE bottle of water and it was free. My housekeeper Sherine was AWESOME!!! Ricardo the window cleaner was a huge help in navigation. Even with these, I would stay there again.
The Grand Bahia Principe Jamaica - All Inclusive is located on the beachfront in Runaway Bay, a beautiful natural area mixing …More
"close to the beach, didn't like the construction t"
We did have a lovely time despite all the construction!! Sadly that brought our holiday down a bit. They are increasing the hotel by 50% but if that wasn't enough they decided to renovate the beach bar as well as the rooms in our building, so we had the noise of hammers and drills from sun up to sun down!! I guess they felt they were in the "off season" so we wouldn't mind. It was a little annoying given that they didn't seem to care that they were bothering us! But as I said my husband and I still made the best of it! Staff were friendly, place was nice and clean
Traveller from new jersey
Offering direct access to the beach, this Runaway Bay resort is 1.9 mi (3 km) from Green Grotto Caves and 15.3 mi (24.6 km) …More