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Reviews of American Inn

2 out of 5
American Inn
356 Highway 95, Morrilton, AR

Reviews

5.8
Rating 10 - Excellent. 0 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 9 out of 26 reviews" "
Rating 4 - Poor. 7 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple & Comfortable
I stayed here briefly while working in the area, and would definitely stay there again if I'm back that way. The hotel is a little old, but my room was very clean and comfortable. It looked like it had been freshly painted and the bathroom had been recently remodeled. The wifi was reliable. There was a "New Owner" sign out front, so I think the older, poor reviews must be from before the ownership change. Ajay at the front desk told me that all of the ground-floor rooms were recently updated, but they have not done the second floor rooms yet. Ajay was amazingly friendly and helpful and gave me information on weekly rates and made sure I was in an updated room. My only disappointment was with the breakfast. They only had waffles, cereal, and cheap packaged pastries, no fruit or protein of any sort.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Not great hotel for family
Bathroom door had broken lock.

4/10 Poor

Melanie, Hot Springs, AR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special
We didn't have much of a choice for places to stay. The room was decent enough, but ran out of toilet paper and clean towels and wash cloths. The room needs a makeover. The pool was in bad shape and dirty.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Service was friendly

6/10 Okay

Eric

Liked: Cleanliness

6/10 Okay

Verified traveler

I haven't stayed at the hotel yet. You say I have stayed, but I don't start my stay yet. You have charged my account and have got paid, but I haven't arrived yet. What are you going to do about the paid room I haven't stayed in yet???

8/10 Good

Bill, Mountain Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a half stopping point on a trip for our ministry. The hotel staff was friendly and the room and just been recently refreshed with new tile in bathroom and paint. the room was a non smoking room but the comforter on the bed had burn holes in it. The bed was comfortable. Good value for the price. We would stay there again.

4/10 Poor

Ashley, Hoxie, Arkansas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and staff is unfriendly
I was trying to reserve a room for Saturday night right around midnight due to being tired and still having a way to go home. The site reserved for Sunday night so I payed for 2 nights for a dirty room and unfriendly/unhelpful staff. They stated it was Expedias fault that they could refund my money need less to say I won't be staying at that hotel anymore or booking with Expedia. Lesson learned.

4/10 Poor

George

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Sean, Hot Springs AR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
New beds please!
Lobby was in a remodel state. The bed was horrible. Bargain price was only reason it was acceptable. Great friendly staff and I can see the potential.

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Good place to sleep on the cheap.
This hotel had seen better days, but it's being updated with new linens and paint. We ended up staying an extra day due business. This would be a good place for an overnight stay if you are looking for a place to sleep. It does not have a whole lot of amenities, but the beds were comfortable and clean.

4/10 Poor

Lager, Bossier City, LA

Disliked: Cleanliness, staff & service, property conditions & facilities
Have no expectations when staying here.
The room was dirty, the towels were dirty, the internet service didn't work unless we walked up to the front desk (and of course, we were in the back) and it was, in general, just gross! I also booked and paid on expedia, and the hotel insisted on charging me $24 more because it was "their policy when not booking directly with them". I honestly don't know why, because I couldn't understand the front desk clerk. We were so cold, tired and ready to be off the road, it was just easier to deal with it. This place is shanty, and if you have any expectations at all, choose a different hotel. I've never stayed anywhere with such low standards.

8/10 Good

Robyn, Euless, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
Great tub, big and deep, perfect for a long soak. Pillow top on the bed would have really improved my stay, Could feel the springs.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
ratings
Room had issues with plumming in b/r, broken tiles, leak, cracks in the walls, bad plugs, was charged an upcharge to have room on lower level, was raining and cold did not want first room offered which was upstairs where I had to go up metal stairs outside to get to my rm. Also, not good breakfast options, very low scale.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Basic but priced right and clean.
Good location, safe & cheap, a little old, but nice enough. I will be a repeat guest for them.

6/10 Okay

Karen, Morrillton, AR

Disliked: Cleanliness, property conditions & facilities
The carpeting on the floor was dirty - needed to be vacuumed. There were dead bugs on the window sill. Our relatives in the room next door found a used tube of cream in their bed.

8/10 Good

Harold, Hoxie Ark.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the event i was attending
it was a clean room and very quiet...good stay...free breakfast was a little shy

4/10 Poor

rose

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Greg, Not at this hotel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
The room needed some maintenance. Paint was ugy and the paint job was lousy. Inside of door was dirty from fingerprints. Furniture was old and the finish was worn off in parts. The table wobbly. That evening a heated argument broke out twice. I could of swore I heard a man say... "I already sold her." The free breakfast looked so unappealing that I went to McD instead. I won't go back and urge families with children to avoid this place.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
the worst place i have ever stayed
The bed was hard, one of the chairs broke when i sat in it and the water leaked onto the floor from the shower when you turned it on. When i was checking in i had to stand there and wait for the manager to train another person how to do thing on the check in screen. I would not recommend this hotel to anyone.

8/10 Good

alvi2mo, Batesville, AR, USA

Liked: Cleanliness
form outside its look just few year old property
we came here to stay related to work in town for 4 days and we had 2 rooms with 2 beds. room was nice and clean but phone doesn't work and floor lamp looks broke but bed was very comfortable,

6/10 Okay

Don, Charlotte, NC, USA

Liked: Staff & service, room comfort
Great for a one-night stay
Wanted an inexpensive hotel for a one-night stay on a cross-country trip (NC to CA) in July -- father and son. Not looking for luxury, only a clean room for one night, in at 11pm and out at 8am. This filled the bill. In the middle of nowhere, quiet, just past Conway, AR, and cheap. Folks at the desk were friendly and efficient. Beds were comfy and clean. AC worked fine.

8/10 Good

Bob, Memphis, TN

Liked: Cleanliness, staff & service, room comfort
An Absolute Bargain
The room was clean, cozy & comfortable. There were some minor glitches (the hair dryer & microwave didn't work) but for a place to hang your hat and get some rest, it was quite a bargain. I will be back again.

6/10 Okay

David, Norman.Ok

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice for the price
Overall it was a descent place to stay. We did not use the pool so we cannot comment on that.