Not booking there again after being cheated of my monies. Bad dealing & non co-operative staff. Never booking here gain, NEVER!
Comment from Hotel Management
Jul 9, 2016 by General Manager, Hotel Management
Oh dear! We are so sad and disappointed that you had a bad experience at our hotel. Please accept our apology for the inconvenience that was caused. Senior Management is being informed of this and the matter will be investigated to see what went wrong in order to rectify this.
Although you do not want to book with us again, we would like you to know that you as our guest is very important to us and do hope to see you in the future and that you will have a much improved experience.
Staff and Management
Safari Lodge Rustenburg