Ratings based on 176 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Room was clean but starting to show a little age, fast check-in, good breakfast.
Comment from Hotel Management
Jan 9, 2018 by Bradford, Hotel Management
Thank you for your review of our property. Your feedback is appreciated and will be shared with our staff. Hope to see you again in the future. Travel safely!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miramar, Fl.

Posted Dec 28, 2017
Loved are stay! Family of 4 and everyone was happy. Would definitely go back.
Comment from Hotel Management
Jan 2, 2018 by Bradford, Hotel Management
Thank you so very much for your kind comments about our award winning Fairfield Inn & Suites by Marriott of Ruston! I'll be sharing this information with the staff right away. Remember, when you stay here with Fairfield, you're family! Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Stayed as a family for one night on our way to Florida. Good breakfast. Attentive staff. Will stay again.
Comment from Hotel Management
Jan 2, 2018 by Bradford, Hotel Management
Thank you so very much for your kind comments about our award winning Fairfield Inn & Suites by Marriott of Ruston! I'll be sharing this information with the staff right away. Remember, when you stay here with Fairfield, you're family! Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified traveler from fort worth texas

Great

Posted Dec 10, 2017
Very nice facilities at this hotel. Clean, good breakfast, nice staff. Easy off and on interstate
Comment from Hotel Management
Dec 12, 2017 by Bradford, Hotel Management
Thank you for such a kind review of our Fairfield Inn & Suites by Marriott of Ruston. We hope to have you return in the near future. Take care and remember, travel safely always. #StayAmazing!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix,AZ

Lot2FindOut

Posted Nov 15, 2017
Excellent place to stay! It was rough starting out but the staff was able to get worked out for me.
Comment from Hotel Management
Nov 17, 2017 by Danny Donham, Hotel Management
Hi RadiantLady While I am sorry to hear that your stay started out rough, I am so glad to hear that the staff was able to get things sorted out.
5 out of 5
by Cynthia

Great hotel but fitness equipment needs updating

Posted Sep 26, 2017 on Hotels
Hotel was clean, comfortable, and the staff was very friendly. We received an upgrade upon arrival and ended up with a room that was more spacious than the room we originally booked. The only negative was that the exercise equipment was very limited and needed to be updated.
Comment from Hotel Management
Nov 17, 2017 by Danny Donham, Hotel Management
Hi Cynthia Thank you for taking time to share on Expedia about your positive experiences with the hotel's cleanliness, comfort, and staff. We love to give those room upgrades whenever possible to make someone's stay a little more memorable. I wish we would have made as favorable impression with our fitness center. In the mean time, our leadership team at the property will take a look at our fitness center to see what we can do to make that a more impressive part of the guest experience at Fairfield Inn & Suites Ruston. In hospitality, Danny Donham Regional Director of Operations
5 out of 5
by Laurie

Posted Sep 24, 2017 on Hotels
Comment from Hotel Management
Oct 24, 2017
Wow Laurie! Thank you for your 5 star review of our hotel. We take pride in delivering a world class service to our guests! Have a wonderful day. #stayamazing
5 out of 5
by A verified traveler

#HailState

Posted Sep 12, 2017 on Hotels
Great! Really enjoyed our stay! Great football game
Comment from Hotel Management
Sep 18, 2017
Thank you for choosing our hotel! We are thrilled to hear that you enjoyed the football weekend atmosphere! #StayAmazing!!
4 out of 5
by Michael

Consistent Fairfield Inn experience.

Posted Sep 7, 2017 on Hotels
Check in was easy and the person was enthusiastic. Was simply traveling thru on the way to another destination so didn't have lots of needs. Slept fine. Parking lot was fairly full so had to park nearer the next door hotel.
Comment from Hotel Management
Sep 9, 2017
Wow! Thank you so much for staying here at our hotel and we are glad that you were able to get a great night of sleep while here with us!
5 out of 5
by A verified traveler

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017
Thank you so very much for the stellar review of our property! Hope to see you again soon!