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Opiniones de Sleep Inn & Suites Ruston Near University

2.5 out of 5
Sleep Inn & Suites Ruston Near University
106 S Service Road E, Ruston, LA

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 487 de 726 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 168 de 726 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 44 de 726 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 726 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 726 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Porfirio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Texas's Trip 2022.
Todo fue fantastico, exelente servicio por parte de el personal. Muy limpio y agradable el ambiente. El desayuno fue completo y muy bueno.
Se hospedó 1 noche en mayo de 2022
Respuesta de Michael, el 8 may. 2022
Muchas gracias por estar con nosotros y sus amables palabras sobre mi personal y su desayuno. Por favor vuelve pronto. Michael Conley General Manager

10/10 Excelente

Adrian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente todo
Se hospedó 1 noche en abril de 2022
Respuesta de Michael, el 30 abr. 2022
Adrian, Muchas gracias por quedarse con nosotros. Espero la hayas pasado muy bien. Gracias por los amables comentarios, por favor vuelva pronto. Michael Conley General Manager

10/10 Excelente

CHRISTOPHER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really enjoyed the hot breakfast.
Se hospedó 6 noches en agosto de 2021
Respuesta de michael, el 21 sept. 2021
Christopher; I'm glad you had a great visit and enjoyed our big breakfast. Hope to have you back soon. Michael Conley General Manager

10/10 Excelente

tammy

Viaje en pareja, Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Love Sleep Inn & Suites. Consistently a relaxing stay every time. Wish the hot tub jets were working tho.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sharon

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Area
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Amy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We requested a room with 2 beds and were given a handicap accessible room with 1 king instead. Had to get a rollaway cot that was quite uncomfortable for my 17 year old daughter. They placed us on the first floor adjacent to the elevator where we heard the gears of the elevator until well past midnight when traffic settled down. This was in addition to the road noise and noise of people entering and exiting the hotel in general. This room should be storage and not a guest room. Worst hotel sleep ever. The breakfast was fair. I have had much better but I have also had worse. Only hot item was a waffle station, basically yogurt and cereal, juice and coffee. Definitely not worth the price. I could have and should have done a VRBO for less money and a better experience. Likely will not stay here again. Location is good; closest hotel to LA TECH which is why I chose it, but otherwise found it to be dark, only reasonably clean and A/C was not cold enough despite lowering the temp multiple times.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Keisha

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a nice and clean property.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Melanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was Awesome! I wish they would have a makeup mirror in the bathroom or a second mirror near the beds. The rooms were clean but the people in the room above us were extremely noisy late into the night!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Courtney is always nice and professional. Such a bubbly person..makes you feel welcome every time. Donna Cole is such a sweet lady. She is always engaging with the customers. I have stayed here before Courtney and Donna made my decision for next stay. I truly recommend this establishment and I will be staying here again. I hate that they are sold out during Memorial Weekend.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Evelyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is outstanding, welcoming, and professional. Donna and Sheila in the Dinning area truly go over and above in making you feel special. They help to ensure you have everything you desire, and often help those struggling with food preparation or carrying their plates. What a beautiful environment.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good hotel for a one night stay on our way home from Florida. Very friendly staff.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kristy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en febrero de 2024
Respuesta de michael, el 4 mar. 2024
Kristy,Thank you for being with us, I'm so glad you had a great time. Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice room with a comfortable bed, TV. Shower water pressure was just OK, not great, and it took a long time for the shower to heat up. Good breakfast with several hot options (waffles, scrambled eggs, sausage, biscuits and gravy) and a nice spread of other food (yogurt, toast, etc), fresh juice and hot beverages, including hot cocoa. Pool was warm and hot tub was hot and in nice working condition. There were plenty of towels in the pool room. We didn't end up using the fitness center but it looked nice. Hotel is right off the highway and there was a nice Mexican restaurant just a couple of minutes away by car. We would stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de michael, el 4 mar. 2024
Jennifer,Thank you for your visit and for taking the time to give us a great review. I'm happy you enjoyed your stay. We look forward to your return. Have a great day.Michael ConleyGeneral Manager

10/10 Excelente

Eunice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nona Savell

Viaje familiar
Le gustó: Servicio y personal y servicios
Lady at front desk was very informative and nice. But probably would not stay here again. Walked in room, Q-tip on floor, not that big a deal but the two pair of underwear, just assuming dirty by the way they were thrown in drawer under the microwave. Lady at desk was right on getting it taken care of but the fact remains, this should not have happened.
Se hospedó 1 noche en enero de 2024
Respuesta de michael, el 29 ene. 2024
Noria,Thank you for reaching out. I do apologize for this. While this housekeeper has been with us for some time and never makes mistakes like this she has been relieved of duties. Please accept my apologies for this. We would love to have you back if you are in the area again.Michael ConleyGeneral Manager

10/10 Excelente

Ben

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!! Would stay again.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Chelsea

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Matt

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jenni

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel. Above and beyond staff. Khristen checked me in. Shelia served breakfast. Both went above and beyond to make my stay wonderful.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Shameka

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stopover in Ruston
Our second stay this month. We really like this property. We stopped on our way from Texas to Florida and again on our way back. It appears the employees have changed but the service was still top notch. Great mattresses in the room. Easy access for visible parking from the room. Good hot water in the shower. Good selection of television programs. One the best breakfasts we have had when a "free" breakfast was included. We typically drive 400-500 miles a day when traveling and those are the things that matter to us. This is a great fit for our needs.
Se hospedó 1 noche en enero de 2024
Respuesta de michael, el 11 ene. 2024
Thank you for coming back to see us, and thank you for your kind words on the hotel and staff. We look forward to your next adventure and hope you stay with us. Have an awesome day.Michael ConleyGeneral Manager

8/10 Bueno

Samuel

Se hospedó 1 noche en enero de 2024
Respuesta de michael, el 11 ene. 2024
Samuel, Thank you for your visit, I hope you had a great time with us. Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like that when I ask about where to get something to eat they gave me a list of options and was very insightful I will definitely be back and its convenient to my grandsons university.
Se hospedó 1 noche en enero de 2024
Respuesta de michael, el 11 ene. 2024
Debra,Thank you for staying with us. I'm so happy the team was able to give you a list of surrounding restaurants. Please check directly for university discounts. Have a fantastic day.Michael ConleyGeneral Manager

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay and priced perfect!
Perfect place to stay. This place was so clean and the beds were so comfortable. Great service and great location! Price was excellent and even had a great breakfast buffet which was included. Would definitely recommend and I will definitely be going back next time Family gets together again.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Jaime

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay, wonderful staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 13 feb. 2024
Jaime,Thank you for being with us. I'm so happy you had a excellent stay, thank you for the kind words on the team. Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Phoebe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is friendly and helpful
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 28 dic. 2023
Phoebe,Thank you for staying with us. I greatly appreciate the nice comment on the team. Have a great day.Michael ConleyGeneral Manager

10/10 Excelente

Gail

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean and the beds were very comfortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 28 dic. 2023
Gail,Thank you for your visit. I'm glad you you enjoyed the bed and our clean hotel. Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great stay
Great, very quiet and comfortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 28 dic. 2023
Karen,Thank you for being with us, I'm so happy you had a great time with us. Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Porfirio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas trip with Christian 2023.
Another year and another great experience, the location and amazing service is wonderful. The staff is so good and treats you in the way that we are part of the family.
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 28 dic. 2023
Thank you for your repeat business. Thank you for you very kind comments on the hotel and team. It is our honor to take care of you. Have a great New Year, hope to see you back soon.Michael ConleyGeneral Manager

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Henretter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home away from home
The staff was very professional & polite. The hotel was clean, comfortable, & affordable. The complimentary breakfast was extremely great & service was outstanding. Thanks for a great stay!
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 20 dic. 2023
Henretter,Thank you for staying with us, I'm so happy you had an awesome time with us. Please come back and see us soon.Michael ConleyGeneral Manager

2/10 Terrible

Dallon

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Unable to sleep do to outside traffic noise. Temperature wouldn't regulate and it was too hot and then too cold.
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 16 dic. 2023
Dalton,I'm sorry if it was noisy the Interstate in front of the hotel is not a real busy road but each person is different. Were you able to contact the front desk about the thermostat, most of time it is an easy fit. If you have problems in the future, please always contact the front desk, and they can solve almost any concerns.Michael ConleyGeneral Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ruston Trip
This stay was incredible! Super comfy, clean and the breakfast was very well done! I will definitely stay again!
Se hospedó 1 noche en diciembre de 2023
Respuesta de miichael, el 16 dic. 2023
Thank you for staying with us and I am very happy you had a great time with us, please come back soon.Michael ConleyGeneral Manager

8/10 Bueno

Stacey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
It was fine. I was happy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de michael, el 16 dic. 2023
Stacey,I'm happy to hear you were fine and happy with your stay. Hope to see you back soon.Michael ConleyGeneral Manager

10/10 Excelente

Nyya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very clean, convenient, and quiet.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Michael, el 16 dic. 2023
Nyya,thank you for being with us. I'm so happy you found the hotel clean, convenient and quiet. Please come back soon.Michael Conley

10/10 Excelente

Hilton

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just a very friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de michael, el 20 dic. 2023
Hilton,Thank you for being with us and the very kind comments on the staff. We hope you will come back soon. Have a great day.Michael ConleyGeneral Manager

8/10 Bueno

Cathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean property; efficient and cordial staff; good value.
Se hospedó 1 noche en noviembre de 2023
Respuesta de michael, el 20 dic. 2023
Cathleen,Thank you for staying with us. I'm very please you enjoyed your stay with us, thank you for the nice comments . Have a great day, and please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HOMECOMING TRIP TO TECH
GREAT STAY, ROOM WAS WAIITNG FOR US ON ARRIVAL AND VERY QUIET LOCATION ON THE 4TH FLOOR.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Runal

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Andrew

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Donna and Sheila in the kitchen, and Tina, Courtney, and Shelby at the front desk were above-and-beyond helpful.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

NIPP

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The water in the shower is weak and cannot wash away the soap The elevator is broken
Se hospedó 1 noche en noviembre de 2023
Respuesta de michael, el 5 nov. 2023
Thank you for staying with us, I apologize for the shower, it is normally just that a previous guest may have tried to adjust it and left it in the middle thus causing very low pressure. The elevator like any mechanical thing can break, we are just waiting for a repair crew to get it back in order. Again, please accept my apologies.Michael ConleyGeneral Manager

10/10 Excelente

dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice rooms, breakfast is great.
Se hospedó 1 noche en noviembre de 2023
Respuesta de michael, el 5 nov. 2023
Dawn,Thank you for being with us and for your nice comments on the hotel and breakfast. We hope to have you back soon.Michael ConleyGeneral Manager

10/10 Excelente

PATRICIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de michael, el 5 nov. 2023
Patricia,Thank you for the visit and the great score. Have an awesome day.Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Shawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Pleased
First time at this hotel in Ruston. Stayed here while visiting son at Louisiana Tech. Front desk staff was very friendly and efficient. Breakfast staff was exceptionally friendly. Hot breakfast was good with plenty of choices. Dining room was very clean. Room was very clean and the property grounds were well cared for. It is very obvious that this hotel wants your business and works hard to take care of the facilities. Definitely will stay here again. Thanks to everyone for a pleasant stay!
Se hospedó 1 noche en octubre de 2023
Respuesta de michael, el 31 oct. 2023
Shawn,Thank you for your visit. We hope to see you back while visiting your son. Please stop and say hi, next time you come through.Michael ConleyGeneral Manager

10/10 Excelente

Teisha

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de michael, el 31 oct. 2023
Teisha,Thank you for staying with us. I'm glad you had a great time with us. Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Yulia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, thank you
Se hospedó 1 noche en octubre de 2023
Respuesta de michael, el 31 oct. 2023
Yulia,Thank you for being with us and for the nice comments. Have an awesome day, and please come back soon.Michael ConleyGeneral Manager

8/10 Bueno

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall nice hotel
The staff at this hotel was very accommodating and friendly. The hotel lobby and breakfast area was very clean as was our room. The only complaint that I have was that the mattresses were not all that comfortable. They were very firm with very little padding for comfort. This would not prevent me from staying here again. Overall a nice hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de michael, el 3 nov. 2023
Rebecca,Thank you for staying with us. I'm glad you had a great time. The beds are actually a double pillow top to give our guests a great nights sleep, with that being said, hotel mattresses tend to be a bit more firm for the majority of the guests, the second thing and more importantly, it will never be a comfortable as you bed at home. Have an awesome day.Michael Conley

10/10 Excelente

Kinsy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Clean and nice hotel. Great stay!
Se hospedó 1 noche en octubre de 2023
Respuesta de michael, el 5 nov. 2023
Kinsy,Thank you for staying with us and for your kind comments on the hotel. Hope to see you soon.Michael ConleyGeneral Manager

10/10 Excelente

Marsha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tab Benoit concert stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de michael, el 5 nov. 2023
Marsha,Thank you for the visit and an awesome score. Please come back soon.Michael ConleyGeneral Manager

10/10 Excelente

Barry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 1 noche en octubre de 2023
Respuesta de michael, el 5 nov. 2023
Barry,Thank you very much for the nice comments on the staff. I hope you come back and see us soon.Michael ConleyGeneral Manager