Ratings based on 147 Verified Reviews
2.2 Room cleanliness
2.3 Service & staff
2.1 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
On the picture looks great then in realityPosted Jul 10, 2017
Rooms are dirty, came with two kids. Have to buy own Sleeping set. Not exited at all.
by A verified traveler from P
Very close to the beachPosted Jul 5, 2017
Very close to the beach was the only plus everything else is terrible. Rooms needed cleaning the linen was dirty the noise at night was unacceptable. We couldn't wait to leave and we only spent 1 night!!!!
by A verified traveler from guildford
A delight to leave.Posted Jul 1, 2017
Words fail me , but judging by previous reviews I shouldn't be surprised. Obviously Britannia hotels ( pontins owner) couldn't give a dam as they have your money .
by A verified traveler from LONDON
No towels, no bed sheetsPosted Jun 27, 2017
Pros: nothing at all
Cons: Customer service Bed sheets in the room before you arrive. A small place to leave your bag until check in (even if you need to pay for a locker)
Location: Location great. Terrific beach. Not much nearby.
We were not aware that the hotel did not offer towels or bed sheets (neither shampoo, but that's easier to buy). We had to ask for them in reception and make our own bed. The girl in reception was not really nice and did not allow us to leave our back pack anywhere until the check in at 16.00. Security team in the main gate were really kind though. The flats are a council state. There are a lot of people who lives there, so it's not just a holiday resort. The facilities are 30 years older than in the pictures, and for some reason everything were closed all the time we were there. Indoor swimming pool closes at 3 pm, although the woman in reception said it closed at 7 pm. The location is great as you are 3 minutes away from the sandy beach. That was the best, but it has nothing to do with the hotel.
Posted Jun 26, 2017 on Hotels
by A verified traveler
Worst place ever beenPosted Jun 26, 2017
Me and my family will never return as accommodation was terrible place needs knocking down and rebuilding
Posted Jun 14, 2017 on Hotels
Dirty broken sofa bed not even a normal bed mould on tiles in Bath room. Didn't stay it was so bad
by A verified traveler
Don't do itPosted Jun 4, 2017 on Hotels
What a disgrace! 3 X 30 minute queues as we were told to go to different places. Then they said they didn't have us registered, then they found us and gave us just accommodation when we paid for half board. Finally corrected that after more waiting, then we get to our room and our booked 2 bedroom apartment was a 1 bedroom apartment. The floor was discusting and everything made us decide to check out (without waiting another 30 mins we just dropped keys off) and went home for a shower!
by M neat
Don't stay herePosted Jun 4, 2017 on Hotels
Dirty,vile,disgusting.So disappointed.Stayed for one night and so pleased it was only one night.Rooms are dated and dirty.Everywhere around the complex is filthy the staff are miserable.
Do not book this campsitePosted May 10, 2017 on Hotels
Please do not book here. Unless you enjoy holidaying in a Filthy, dilapidated camp site. Broken windows in the apartment, shower didn't work. The lesuire complex stinks of urine in all the communal areas. None of the "attractions" such as the go karts, Croc driving school or entertainment during the day was on. Management are rude and unhelpful luckily I only booked one night