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Really great location in Rye, our room had been newly refurbished, breakfast was excellent with good outside space. Hotel from the outside looked a little unkempt. Really enjoyable stay despite first appearances.
We had a warm welcome the recetionest help us with our cases to our room. Lovely decor . The room was lovely crisp white sheets on the bed and the color scheme was light beige and turquoise lovely toiletries in the bathromm with a excellent shower. Breakfast was great with choice of continental breakfast cereals pastries and fruit. Also cokked breakfast with 3 choices.
The hotel is within 5 mins walking to the lovely independent cafes bakers restaurants and public houses. A very enjoyable stay
Jane
Stayed 2 nights in Apr 2024
10/10 Excellent
Catherine, BAINBRIDGE ISLAND
Mar 14, 2024
Liked: Cleanliness
Great breakfast and staff. Big comfortable room and great location. A gem!
Room small and cramped curtains ripped room dirty and tired very disappointed no cooked breakfast offered the price charged did not reflect the stay would not stay again or recommend
The compact room was good value and bigger than expected. Bathroom a bit cold though. No cooked breakfast when I was there. Very convenient for centre of Rye. Would definitely stay there again.
Good location but filthy room condition. Stains all around the carpet and mouldy bathroom was awful. Breakfast was included but it’d better try out there.
It’a was relatively cheap choice but I am not so convinced worth for money.
Lovely hotel in a good location. Staff were extremely friendly and helpful. Although there was no vegan option specified on the breakfast there were a number of items to choose from.
Really lovely hotel, staff were very friendly and helpful with recommendations and even upgraded us as we were celebrating a special occasion. The breakfast was also amazing, there were so many options and excellent quality.
A great view of the river.,Very easy town to walk around. Plenty to see and do over 2 or 3 days. Lots of local ( 20m) areas to visit
Staff were excellent at this hotel.
A pleasant stay with good breakfast and nice bathtub
Anita
Stayed 2 nights in Oct 2023
6/10 Okay
Devpal
Oct 2, 2023
Liked: Staff & service
Good location in Rye
The hotel is in a convenient location with staff that were nice/friendly and helpful.
Our room was ok for our one night stay, but it does need updating to a more modern décor to match the other areas of the hotel.
The breakfast was good with a cooked breakfast, and some continental extras too.
Overall we would maybe stay here again!
Attentive staff, wonderful hotel decor & comfortable room. I really enjoyed breakfast and the views
Roxy
Stayed 1 night in Sep 2023
10/10 Excellent
Carlee
Sep 23, 2023
Carlee
Stayed 1 night in Sep 2023
6/10 Okay
Leslie
Traveled with partner
Sep 21, 2023
Disliked: Property conditions & facilities
Overall we enjoyed the stay. Room good,rest of the premises a little tired and needing attention.Location fine with carparking behind the hotel a bonus even though the potholes to the carpark were enormous.
Breakfast service a calamity due to shortage of staff..
Leslie
Stayed 2 nights in Sep 2023
2/10 Terrible
Alistair
Sep 10, 2023
Disliked: Staff & service
Cancelled my booking on the day, a few hours before I was about to leave. Even though I booked weeks before! Completely ruined my whole weekend! Totally incompetent! Said they would ring round and try and find an alternative, never heard back from them! Useless! Cost me time and money I will never get back!
Friendly staff. Hotel a little tired but comfortable. Very good location and useful parking.
Melanie
Stayed 1 night in Aug 2023
8/10 Good
Wendy
Aug 21, 2023
Liked: Cleanliness, staff & service, room comfort
Pleasant hotel in a great position
The Lookout is a very pleasant hotel in a great position in Central Rye, easy walking distance to everything. It also has a nice conservatory where we sat to have breakfast. Breakfast was very good with an excellent selection. Our double room was small but had a very comfortable bed & was very quiet on the back of the hotel. The bathroom could benefit from some modernisation but was perfectly servicable. All the staff were lovely & helpful.
Nice hotel that is close to high street and not far from station. The rooms are spacious with very comfortable beds. The walls are quite thin so there was some noise at night from the room next door (it sounded like they were also having a good time). The staff are also very friendly and attentive, the breakfast was also good.
Josphine
Stayed 1 night in Aug 2023
6/10 Okay
Hodan
Aug 2, 2023
The room was quite tiny, and windows don’t open there was no fresh air in the room.
Hodan
Stayed 2 nights in Jul 2023
6/10 Okay
Stephen
Jul 31, 2023
Liked: Staff & service, room comfort
Disliked: Cleanliness
Lookout review
Bed was comfortable but quite old and not the cleanest of hotel rooms.
Room was large and comfortable. Sash windows didn't open, in bad state of repair. Corridor walls in need of repair and painting. The hotel is old and needs money spending on it. I wouldn't class it as 3star, more like 2 star. £172 a night was over the top.
Very pleased with the appearance of the room, cleanliness, friendly staff, good breakfast, tea making facility (which included new biscuits every day). Perfectly situated to visit Rye. It was only let down by the uncomfortable mattress.
A really lovely hotel in the centre of Rye - the interiors are fresh and inviting. Also a great English breakfast. Easy parking so close to the centre.