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Reviews of Hotel Kasztel

3 out of 5
Hotel Kasztel
Ul. Brzeska 51, Rzezawa, Lesser Poland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 77 reviews" "
Rating 8 - Good. 21 out of 77 reviews" "
Rating 6 - Okay. 5 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janusz

Stayed 1 night in Aug 2023

10/10 Excellent

Linus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Elżbieta Węgrzyniak on Oct 5, 2022
Dziękujemy za pozytywną opinię!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Full of character. Staff professional and friendly. Food is absolutely delicious!
Stayed 6 nights in Jul 2021

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place to stay
Nice place with a few strange wall pictures of ghoulish people. Very clever but a little spooky so may not be to everyones taste. Food nice and bedrooms spacious and comfortable. Bowling also available in basement.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Hideaway
Very unique place with a lot of character and cool features! We loved the bowling/pool/bar basement, the aesthetic, the sauna suite, etc. Only downsides are the road noise/view and sparkling wine for our room couldn't be chilled.
Stayed 1 night in Mar 2019
Response from Anna Jędrzejek on Aug 1, 2019
Dziękujemy za wybranie naszego hotelu oraz za pozytywną Państwa opinię.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy hotel.
Stayed 1 night in Aug 2018

8/10 Good

Alexander, Hamburg, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located close enough to Krakow and has a very good service.
Stayed 1 night in Jul 2018

8/10 Good

Darko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff excellent, hotel though is quite a distance from the airport and the city.
Stayed 2 nights in May 2018

10/10 Excellent

sungmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
Unbelievable. Worth the drive. Excellent bed and room. Good internet. Regretfully no English TV. Excellent food and service - breakfast and dinner.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff and very good facilities. Food a unique fusion of traditional and modern
Stayed 1 night in Oct 2017

10/10 Excellent

Nick, france/ukraine/uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A different experience
Most unusual decor, really different but interesting, but excellent facilities and very pleasant staff.
Stayed 1 night in Sep 2017

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
We only stayed for 1 night but was excellent bed was extremely comfortable but could have done with an extra pillow the staff are very friendly,helpful and accommodating.
Stayed 1 night in Jul 2017
Dear Sir or Madam, thank you for choosing Kasztel Hotel *** and the best feedback for our service. We are honoured by your words which motivate us to care about the comfort and our guests' satisfaction. We will share your kind words with our employees. We hope that you will visit us again. Yours faithfully, Kasztel Hotel Management***

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Friendly stuff. Love decorations. Free parking. Close to Krakow and Salt Mine.
Stayed 2 nights in Jul 2017
Dear Sir or Madam, thank you for choosing Kasztel Hotel ***. We are happy that you like the decor of our hotel. We are also grateful that you appreciated our staff. Such words also motivate us to keep caring for our guests diligently. You are welcome to visit our place again. Yours faithfully, Kasztel Hotel Management***

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Hotel Kasztel because we were approaching Krakow from the east and it looked rather unique. The decor is definitely original! Everything was new, clean, and comfortable. The staff was helpful and served a great buffet breakfast. Only regret was that the drive into Krakow took longer than we had expected.

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel-food 5*, accom and staff excellent
This hotel and its staff were excellent. The food is definately 5* and cheaply priced. The hotel can arrange a massage for you at only £22 for one hour.... this is the best massage I have had to date. Would definately recommend staying here.... only problem is the hotel is a bit far out so a car is needed but it would be worth getting one as you will save the price of car rental on the cheap prices at the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Peter, Robina on the Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't miss this one
A little hard to find but that is the only con. The pro's are - large rooms, great balcony, fantastic restaurant, friendly staff, incredible decor - the tree in the dining room has to be seen to be believed!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool castle -theme hotel
The castle-like architecture is complemented by elaborate interior decoration. The staff are young and very friendly. Breakfast is a large assortment of meats, cheese and bread while dinners are delicious and reasonably priced with large portions. A well marked map is recommended since its not an easy route from the A4. There's a two lane bowling alley in the basement.

10/10 Excellent

Cynthia Spaeth, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Jaroslav and his family and staff were most generous with their time, and helped us solve solutions to transportation to venues we wished to visit. The food was excellent and prices were great. There is good access to public transportation and if they could accommodate,they arranged other ways to get to different places. A great alternative to expensive chain hotels. We wish them success and recommend Chicago Poles to use his facilities when visiting "home".

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Stopped for one night, great hotel and excellent value only thing missing could be air conditioning for the summer months given that it's close to a very busy road.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 4 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyśmienicie
Jeśli lubicie mroczne, ciężkie klimaty to spodoba się wam wnętrze. Jedzenie w restauracji bardzo dobre, ceny na normalnym poziomie. Rano budzą Cię ptaki za oknem. Pełen relaks. Polecam!
Stayed 1 night in Jun 2022

10/10 Excellent

Jacek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente molto bello. Sia l’esterno sia all’interno. Ambienti ampi e ben curati.
Stayed 1 night in May 2022

10/10 Excellent

Georg

Stayed 1 night in Apr 2022

8/10 Good

Bartosz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo klimatyczne miejsce. Pyszne jedzenie w restauracji. Przestronny pokój, duża łazienka. Jedyny zarzut mam do bardzo miękkiego materaca
Stayed 1 night in Mar 2022

10/10 Excellent

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Erwin

Liked: Cleanliness
Soweit mal was anderes
Mal ein etwas anderes Hotel in Bezug auf die Dekoration. Soweit alles okay. Frühstück gutes Angebot.
Stayed 1 night in Jul 2021

10/10 Excellent

Szabolcs

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good
Stayed 1 night in Apr 2021

8/10 Good

Henrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell!
Stayed 2 nights in Sep 2020

10/10 Excellent

Linus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & serviceminded staff, ok room and facilities.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Mattress could be harder
Stayed 1 night in Aug 2019
Response from JD on Oct 2, 2019
Hello, Thank you very much for the positive feedback and welcome again.Hotel Kasztel

4/10 Poor

Toli, sverige

Liked: Cleanliness, staff & service
Disliked: Room comfort
Toli
Hotellet ligger vid en stor och livligt trafikerad väg, med mycket oväsen och avgaser.
Stayed 1 night in Jul 2019

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

MINORU

Liked: Cleanliness, staff & service
スープのおいしい田舎の宿屋
ジェザバ駅から徒歩20分強。道は簡単で、駅から南にまっすぐ。最初の信号で左に。建物が絵になる。このホテルには旅行中2回滞在した。最初は広いツインの部屋に案内されたが、2回目はシングルの部屋で広くはない。家具類は黒塗りばかりで、そのため部屋全体の雰囲気がやや暗い。従業員は親切で、朝早い私のために朝食時間を早めてくれた。朝食は美味しく、特に厚切りのソーセージの入った酸っぱいスープは非常に気に入った。料金は割安。
Stayed 1 night in May 2019
Response from Recepcja Hotelu on Jun 3, 2019
Dziękujemy za pozytywną opinię. Bardzo się cieszymy iż spełniliśmy Pana oczekiwania.

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original et très bien
Personnel accueillant. Hôtel pour le moins singulier mais agréable. Confortable, propre. Bien diné. Connexion internet moyenne pour la vidéo mais suffisante pour travailler.
Stayed 1 night in Nov 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bijzondere ervaring en origineel gevonden, goed!
Goed eten en vriendelijk personeel. Kamers zijn bijzonder ingericht en hebben een efteling-achtige uitstraling.., erg leuk en heel prettig. Goed ontbijt! Lastige inrit om 's avonds te vinden.
Stayed 2 nights in Jun 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen!
Väldigt god mat i restaurangen. Samt rent och städat på rummet
Stayed 1 night in Oct 2018

10/10 Excellent

Hans Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

NURSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel hizmet ve yemek. Kesinlikle tavsiye edilir.
Stayed 1 night in Jul 2018

10/10 Excellent

Hans Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gelukkig bleven de personen in de schilderijen, je verwacht 's nachts spoken. Prima hotel, goed bereikbaar. Veel te doen in het hotel zelf.

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel godny polecenia
pokój czysty, wygodne łóżko, dobry stosunek jakości do ceny
Stayed 1 night in Oct 2017