Ratings based on 250 Verified Reviews

3.8 out of 5
96% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean, comfortable hotel & good value

Posted Apr 8, 2017
Convenient location, nice clean hotel and good value for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

I love the location

Posted Mar 31, 2017
I saw Northern Light. The hotel closes to look out place to view it. ❤️❤️
4 out of 5
by Rami

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Excellent sauna in room, lots of facilities

Posted Jan 22, 2017
Pros: Ski resort bus stop right outside reception, excellent food at the restaurant and game facilities. We stayed in the apartment (with 3 rooms) = amazing
Location: Ski resort, 5-10 mins walk to the nearest supermarket and alcohol store
Enjoyed our stay, hotel had table tennis, pool table, darts and a nice bar which kept us entertained for the days that we were there. Food at the restaurant was delicious as well, and it really helped that the bus to the ski resort, along with the bus to Rovaniemi, could be accessed on the road outside the hotel reception.
3 out of 5
by A verified traveler

Posted Jan 7, 2017 on Hotels
I choose the difference of currency by mistake, it costs more for the commission.
5 out of 5
by A verified traveler

Relaxing and cozy!!

Posted Nov 23, 2016 on Hotels
The service was wonderful and the Gielas building is fantastic.
4 out of 5
by A verified traveler

Nice Hotel

Posted Nov 14, 2016 on Hotels
Nice hotel, location great landscape, close to many local attractions
3 out of 5
by A verified traveler

The Shining meets dorm room.

Posted Nov 3, 2016 on Hotels
I didn't read reviews since I was pretty much over travel research and just wanted an affordable option with good overall rating. The standard room I booked was apparently $30 less than the rooms in the really nice building, which is modern and beautiful with balcony and private saunas. What we got was a deserted building that was a mix of The Shining and a dorm room. Pros: Very clean and the beds were comfortable, and I liked that you could open part of the window to cool the room off (Finns seem to like hotel rooms HOT). Cons: The shower was so small that my fiancé had shower with the door open, getting everything wet. Not a single other person in the building, which was kinda creepy. I feel bad that housekeeping has to journey to the old building for just one room, and honestly am kinda surprised they didn't offer upgrade for additional fee at check in. Also, this isn't uncommon in the area, but there were two twin beds rather than a double or queen, even in the new building. Next time I would pay extra to be in the nice building.
4 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
Hotel with fare conditions, the security need intensive management.
4 out of 5
by MING YAN from Singapore

Posted Oct 29, 2015 on Hotels
Value for money.