We were on our way to Tahoe when bad weather turned us around. We needed a room late. Best Western was good for the price. The lobby is updated and clean, the front desk was efficient but not overly courteous. The room smelled of smoke despite being non smoking. There were only 2 bath towels, no face or hand towels. Disappointing.
Comment from Hotel Management
Mar 6, 2017 by GM - Naira Ghazayan, Hotel Management
First, I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. On the positive side, I am glad you appreciated our value and glad we had a room for you.