Great hotel, horrible service
Posted Sep 5, 2016 on Hotels
Overall, it was an okay experience. The hotel was really nice and very close to everything. The issue was with the staff(one person in particular-Gary). We had just gotten back from our friends wedding (1am) and as soon as we got back, the hotel clerk literary stared us down. We ignored it and headed to our room. Minutes later, we received a call saying that we were too loud. We were literally getting ready for bed, and this guy was Saying we were too loud because he could hear the tv through the phone.The phone was next to the tv so Of course you are going to hear it! He was so rude and told us to either turn off our tv(which wasn't even loud! ) or else we would have to leave. This was the most rude and unprofessional call. We love to travel and we have stayed in so many hotels and We have never received a complaint. It's fair to say that we would probably never book this hotel again. It sucks because it was actually a nice hotel, but it only takes one person to ruin it all.