Ratings based on 480 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Mattress and pillows not very comfortable. Mattress needs to be firmer.
5 out of 5
Recommended
for Families
by A verified traveler from No. Cal Bay Area

Great place to stay near Sac State

Posted Oct 30, 2017
Pros: Room comfort
Cons: Staff communication
Location: Sac State
We were very happy with our room and the hotel in general. The breakfast was very nice and the room was comfortable, clean and everything worked perfectly. I'm not sure if they change the wifi daily, but it would be better if it was set noon to noon. We were only there one night and it was a bummer to get kicked off the wifi in the morning. Also, we had to re-key one of our cards the first day. Unfortunately, we were not told that it would make all of our other key cards useless. An unfortunately early morning lock-out disrupted our experience.
Comment from Hotel Management
Nov 3, 2017 by comfortca644, Hotel Management
Thank you for completing the online survey. I'm glad that you had a great stay with us we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento ca

Great

Posted Oct 14, 2017
The staffing rocked!!! They make you feel at home and were very accommodating. Yolanda the Breakfast concierge always made sure we had what we needed and Pilar the Housekeeper made sure we were stocked up with toiletries. I'd lost my wallet in the room and Pilar found it...returned after we had already checked out. Tania the desk clerk checked in with us everyday since we got evacuated. From Santa Rosa...it startrd out rough because. My wife accidentally. Booked the wrong Comfort. Inn and Suites in Migican and was frantic and frustrated because of all the trouble of just trying to cancel it through. Both Expedia and Comfirt Inn and Suites. But we got to the right hotel. And Tania calmed her down. and asurred her it was going to all work out. Thank you!!
Comment from Hotel Management
Nov 3, 2017 by comfortca644, Hotel Management
Thank you for completing the online survey. I'm glad that you had a great stay with us. We hope to see you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Facility was clean and staff was nice. The location was very convenient for our event.
Comment from Hotel Management
Oct 9, 2017 by Tania B, Hotel Management
Thank you for your kind comments, we will share your feedback with the housekeeping department as well as the rest of the team. We appreciate your business and hope to see you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Posted Aug 23, 2017
Great place to stay. Good food in the morning. Need faster wifi
Comment from Hotel Management
Sep 29, 2017 by comfortca644, Hotel Management
Thank you for completing the online survey. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly Recommended!

Posted Aug 22, 2017
Husband and I travel a lot for church and family events and this is the best hotel I've stayed at staffs are friendly, hotel cleanliness excellent, our room pillow we're just as comfortable as the beds and breakfast was good I will recommend it to anyone and I will surley come back to stay on our next events
Comment from Hotel Management
Sep 25, 2017 by comfortca644, Hotel Management
Thank you for completing the online survey. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from La Habra, California

Welcoming hotel.

Posted Aug 16, 2017
My arrival was wonderful. I was greeted by a friendly staff person. My reservation was handled quickly and I was in my room in about 15 minutes. The breakfast meal setup was excellent and all the food was fresh and what was supposed to be hot was hot and what was supposed to be cold was cold. I will use this hotel again for a future trip to the Sacramento area.
Comment from Hotel Management
Aug 21, 2017 by gm.ca644, Hotel Management
Thank you for completing the online survey. We hope to see you soon.
4 out of 5
by Michael

Great for an overnight stay

Posted Aug 12, 2017 on Hotels
Spent one night here during a road trip to Reno. Clean comfortable room and friendly service. I just wish it was closer to good restaurants.
Comment from Hotel Management
Aug 21, 2017 by General Manager, Hotel Management
Thank you for completing the online survey. I'm glad that we were able to accommodate you during your Reno Trip. We hope to see you soon.
4 out of 5
by mark

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017 by General Manager, Hotel Management
Thank you for completing the online survey. We hope to see you soon.
4 out of 5
by Stacee

Nice place, tight movement

Posted Aug 2, 2017 on Hotels
Staff was very nice. The bed was stiff. And the pool area had a strange smell. Very congested area for traffic with difficult ingress/egress.
Comment from Hotel Management
Aug 21, 2017 by General Manager, Hotel Management
Thank you for completing the online survey. We hope to see you soon.