Ratings based on 284 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

ok for stay

Posted Jan 13, 2017
good location but too close to high way, so the room is noise
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
Thank you for staying with us. We hope the freeway noise was not too disturbing.
4 out of 5
by A verified traveler

Is ok hotel

Posted Jan 9, 2017
As the hotel location, just beside the high way 80 so it be a noise around even we ask a quite part when we check in. That is the only problem for this hotel
Comment from Hotel Management
Jan 10, 2017 by Manager, Hotel Management
Thank you very much for choosing to stay with us. We do our best to put guests as far away from the freeway as we can. In times of high occupancy; it is not always possible. We appreciate your understanding
3 out of 5
Recommended
for Everyone
by A verified traveler from California

convenient location

Posted Dec 28, 2016
Pros: Central location. Plenty of parking. Nice gym. Free Wi-Fi. The staff were pleasant. The inside was remodeled and smelled nice. Dinner was good.
Cons: The outside looks dumpy. They ran out of coffee and tea for the rooms. The breakfast was awful.
Location: Good central location.
Remodeled inside but still looks old on the outside. Freeway noise. Comfortable room. Gym was nice. Spa was not working correctly and too hot.
Comment from Hotel Management
Jan 2, 2017 by Manager, Hotel Management
Thank you for taking the time to write about your stay with us. We're glad you liked our fitness center and enjoyed you dinner. However; we must apologize for running out of coffee and tea for your room. We're also sharing your comments about the breakfast with our Executive Chef for his attention. Thank you for helping us to improve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Patterson

Comfortable, hot tug was Awsome. :)

Posted Dec 13, 2016
All joy...................Comfortable, hot tug was Awsome. :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Excellent condition and i was upgraded so i really loved it
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel

Posted Nov 8, 2016
My experience was nice and have been back sense. I will be going back again as it is well priced and has good food in the lobby restraunt .
Comment from Hotel Management
Nov 8, 2016 by Manager, Hotel Management
Thank you very much for your kind review. We look forward to having you with us again on your next trip.
2 out of 5
by A verified traveler from Napa

Noisy

Posted Nov 7, 2016
Freeway noise was unreal. It never stopped. Thought of going somewhere else but had paid for room. Staff curt. No bathmat and tub didn't drain. Lamp missing bulb. One of two elevators broken. Black basin disgusting once you've used it.
Comment from Hotel Management
Nov 8, 2016 by Manager, Hotel Management
We're very sorry that you were disturbed by the noise from the freeway. Please let us know and we'll do our best to move you to a room that might be more comfortable for you. It is even more troubling that our staff did not take the time to treat you with the courtesy and respect you deserve. Your comments are being shared with all department heads to address with their teams. Thank you for alerting us.
3 out of 5
by A verified traveler

Posted Oct 31, 2016
facility is aged but the rooms are upgraded. lobby area is nice too.
Comment from Hotel Management
Nov 3, 2016 by Manager, Hotel Management
Thank you for taking the time to write about your experience with our hotel. We're glad you liked our rooms and our lobby. We hope you'll choose to stay with us again on your next trip
5 out of 5
Recommended
for Everyone
by A verified traveler from NorCal

Kings&Queens

Posted Oct 30, 2016
This was one of the best Stays I've had in awhile!! The staff and room were excellent with all the amenities. Price wad reasonable and can't wait to stay again
Comment from Hotel Management
Oct 31, 2016 by Manager, Hotel Management
Thank you very much for your wonderful review. We're glad that you were happy with our staff and your room. We look forward to having you with us again so we can continue to earn your trust. Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 25, 2016
The room was comfortable and clean, great location close to Mclellan Park for a workshop I attended.
Comment from Hotel Management
Oct 26, 2016 by Manager, Hotel Management
Thank you very much for your kind review. We're glad that we were convenient for your workshop and hope you'll choose to stay with us again on your next trip.