Spacious rooms, friendly service
Posted Feb 28, 2017
Desk service was very friendly and helped me resolve issue with Expedia reservation. I received very big room (above normal hotel standard). I don't know if all rooms are like that, this one looked like adapted for disabled person (special handles around bath). Room was overall clean, but it smelled like smoking room, while it was non-smoking. One reason could be that it was on first floor next to lobby where smokers are smoking outside. Window was open so smoke was coming in. But even after closing window bathroom smelled with cigarettes.
Also fridge was wet inside, maybe it wasn't cooling enough.
Expedia claimed that there was a continental breakfast, unfortunately it was just a cupboard in the lobby with tea, coffee and packed cupcakes. Fortunately there is food nearby.
Comment from Hotel Management
Mar 30, 2017 by Manager, Hotel Management
Your feedback is important. Thank you for sharing. It is great to see you valued our location and the service provided by our staff. I am also pleased to see that our convenient location was suitable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.