Ratings based on 673 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern California

Modern updates and comfortable

Posted Sep 14, 2017
Had a quick overnight stop on our way to another destination and the hotel was in a convenient location and had decent rates. It was recently updated very nicely and refreshingly modern. Felt very upscale in the lobby and bedroom. I was pleasantly surprised! It was all very clean also! I will definitely stay here again when we are in the area!!
Comment from Hotel Management
Sep 14, 2017 by Mgmt Response, Hotel Management
Thank you for taking the time to share your comments on your recent stay at the Hilton Garden Inn Sacramento. We were pleased to learn that our new guest rooms and facilities were to your liking. Your enjoyment is important to us and we are happy to be able to provide comforts and conveniences that you value. Once again thank you for choosing the Hilton Garden Inn Sacramento and we look forward to your next visit.
2 out of 5
by A verified traveler from new westminster bc

Too far from all amenities

Posted Sep 12, 2017
Poor location. Room was not very clean. Found mouse running in the laundry room. Strong smells of marijuana on 3rd floor. The first night the food was great, the Next visit to the restaurant was horrific... I thought when it was the Hilton ... I was expecting a whole lot more. Motel 6 is better I think.
Comment from Hotel Management
Sep 14, 2017 by Mgmt Response, Hotel Management
Thank you for the feedback of your recent stay. We truly appreciate all of our guests' feedback and do apologize for the inconveniences that you experienced during your stay. We will certainly keep the feedback that you provided in mind as we continue to improve the experience for our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno

Nice place

Posted Aug 23, 2017
Very nice hotel. It's kind of off the main roads but it's quiet and clean
Comment from Hotel Management
Aug 24, 2017 by Mgmt Response, Hotel Management
Thank you for your recent visit to the Hilton Garden Inn Sacramento and for your positive review. We hope you will again choose the Hilton Garden Inn Sacramento when you return to the Sacramento area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff very helpful

Posted Aug 23, 2017
Staff very helpful in resolving a problem with my Expedia reservation
Comment from Hotel Management
Aug 24, 2017 by Mgmt Response, Hotel Management
Thank you for your recent visit to the Hilton Garden Inn Sacramento and for your positive review. It is a pleasure to hear that our team members resolved any reservation challenges. We hope you will again choose the Hilton Garden Inn Sacramento when you return to the Sacramento area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location. It was very quiet after the pool cl

Posted Aug 18, 2017
The hotel was close to Old Sacramento which is where we were visiting. There was a large group of soccer children there so our room was fairly noisy until the pool closed and everyone got back to there rooms. I would stay there again when we are in the area.
Comment from Hotel Management
Aug 21, 2017 by Mgmt Response, Hotel Management
Thank you for your recent stay at the Hilton Garden Inn Sacramento with and for your positive feedback. It is truly a pleasure to know you enjoyed your time with us and found us to be suitable for your travel needs. Once again thank you for choosing the Hilton Garden Inn Sacramento and we hope you will allow us the opportunity to welcome you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place To Stay

Posted Jul 10, 2017
Staff is very professional,friendly,and helpful.Great organization.
Comment from Hotel Management
Jul 18, 2017 by Mgmt Response, Hotel Management
Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento. We truly appreciate your business and hope to serve you again soon at the Hilton Garden Inn Sacramento.
3 out of 5
by A verified traveler from ny

Average

Posted Jul 3, 2017
Dirty/humid halls. Room service dishes werent picked up from halls so it left a smell in the hall. Often saw the same plate for over 10 hours during day time. Price for the stay couldve been a lot lower for such a small room.
Comment from Hotel Management
Jul 18, 2017 by Mgmt Response, Hotel Management
Thank you for your feedback of your recent stay. We truly appreciate all of our guests' feedback and do apologize for the inconveniences that you experienced during your stay. We will certainly keep the feedback that you provided in mind as we continue to improve the experience for our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to main highways, very nice hotel.

Posted Jun 23, 2017
Location is great, the hotel lobby is spacious and nice, rooms are up to date
Comment from Hotel Management
Jul 18, 2017 by Mgmt Response, Hotel Management
Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento. We truly appreciate your business and hope to serve you again soon at the Hilton Garden Inn Sacramento.
4 out of 5
by Catherine

Posted Jun 19, 2017 on Hotels
I have never been disappointed staying at a Hilton Hotel. The room and hotel were impeccable clean and the staff helpful, friendly, and accommodating. In the lobby area there is complimentary water and coffee service; a nice welcome especially in the summer heat. Thank you for a lovely stay!
Comment from Hotel Management
Jul 18, 2017 by Mgmt Response, Hotel Management
Thank you for the outstanding 4 star rating of the Hilton Garden Inn Sacramento. It is a pleasure to know there were several aspets of the property that you enjoyed. Thank you for your business and we hope to serve you again in the future.
5 out of 5
by Cheri

Tranquillity

Posted Jun 18, 2017 on Hotels
Comfortable, family friendly, and tranquil
Comment from Hotel Management
Jul 18, 2017 by Mgmt Response, Hotel Management
Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento. We truly appreciate your business and hope to serve you again soon at the Hilton Garden Inn Sacramento.