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Reviews of Hyatt Regency Sacramento

4 out of 5
Hyatt Regency Sacramento
1209 L St, Sacramento, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1360 out of 2083 reviews" "
Rating 8 - Good. 387 out of 2083 reviews" "
Rating 6 - Okay. 168 out of 2083 reviews" "
Rating 4 - Poor. 89 out of 2083 reviews" "
Rating 2 - Terrible. 79 out of 2083 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service
Close to kings
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Quynh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially Marilyn at the front desk!
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

8/10 Good

Cora

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Ann-Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Everything well from checking in with Marilyn, to the cleanliness of the room. I would simply recommend that if you need a good night's sleep, request a room that does not overlook the swimming pool area. Even on a Sunday night, there was a group of people still really loud at 1:30 a.m.
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to the convention center.
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

cathy, Reno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and check in. The hotel is very clean and the beds are comfortable.
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

4/10 Poor

Komail

Liked: Cleanliness
Disliked: Staff & service
It was really loud and noisy, couldn’t fall asleep both nights
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review. If you would like to discuss your concerns further, please contact the hotel directly.

8/10 Good

JoAnne

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

8/10 Good

NICOLAS, BAKERSFIELD

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the center of downtown SAC
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would like food available past 11pm
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in the guest service representative seemed uninterested to greet us, cater to us or anything. She didn’t give us any information about the hotel (I.e. pool hours, breakfast, etc.) when asked a question she responded rudely. Other than that everyone else was great and the service excellent. The room is a bit outdated and there weren’t amenities in the bathroom. There is noise coming from the parking lot or surrounding area. You can hear others.
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review. If you have any further questions, please contact the hotel directly.

10/10 Excellent

Macey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to walk to a concert.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Sacramento on Mar 10, 2024
Thank you for your review.

8/10 Good

Anaya

Stayed 3 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay downtown.
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on Mar 10, 2024
Thank you for your review.

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, property conditions & facilities
Gym access from inside the hotel would be ideal.
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Sacramento on Mar 10, 2024
Thank you for your review and suggestion.

10/10 Excellent

Jake

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to downtown
Stayed 1 night in Feb 2024
Response from Hyatt Regency Sacramento on Feb 28, 2024
Thank you for your review.

10/10 Excellent

Letticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Sacramento on Feb 28, 2024
Thank you for your review.

10/10 Excellent

Renate Wasnuk

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in with friendly staff. Everyone was welcoming from the guy at check in to the service at the bar. Property was clean and located in a very convenient place to the Golden Center - shopping and restaurants.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Sacramento on Feb 28, 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Marcia

Stayed 1 night in Feb 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

4/10 Poor

Monica

Traveled with family
Disliked: Cleanliness
Comfortable beds and pillows, but for $300/night I would expect the room to be cleaner. There were a half dozen pretzels, dust and a dirty napkin behind the TV console. Also, the steakhouse is overpriced for the bland food.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Sacramento on Feb 28, 2024
Thank you for your review. We are so sorry your stay was not up to the standards you deserve. If you would like to discuss your concerns, please contact the hotel directly.

6/10 Okay

Adelaida

Traveled with partner
Very disappointed room 314 there was lots of noise on Friday and Saturday teens running around the halls and knocking on room doors..
Stayed 3 nights in Feb 2024
Response from Hyatt Regency Sacramento on Feb 22, 2024
Thank you for your review. If you would like to discuss this further, please contact the hotel directly.

8/10 Good

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive, but good
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Sacramento on Feb 22, 2024
Thank you for your review.

10/10 Excellent

Rafael Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and comfortable
Stayed 3 nights in Feb 2024
Response from Hyatt Regency Sacramento on Feb 22, 2024
Thank you for your review.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Sacramento on Feb 14, 2024
Thank you for your review.

8/10 Good

Suzanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we could walk to the capital, the reason we were there. Not many food places to walk to. Room was very pricey.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Sacramento on Feb 14, 2024
Thank you for your review.

8/10 Good

TIm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much like the hotel. Only reason it’s not 5 stars is the noise the heater made, but boy did it work.
Stayed 4 nights in Jan 2024
Response from Hyatt Regency Sacramento on Feb 14, 2024
Thank you for your review.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. Very clean and comfortable room and the lobby was also very clean and had beautiful, aesthetically pleasing design and atmosphere. Staff were kind and attentive. I highly recommend this hotel and would stay again.
Stayed 3 nights in Jan 2024
Response from Hyatt Regency Sacramento on Feb 14, 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Yohanna

Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Francine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful and clean. The areas to drive through to get to the property have a severe homeless challenge. Sacramento must make it cleaner/safer for the citizens and travelers.
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 30, 2024
Thank you for your review.

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Mia

Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Mar 27, 2024
Thank you for your review.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 30, 2024
Thank you for your review.

10/10 Excellent

Robb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt on Jan 30, 2024
Thank you for your review.

10/10 Excellent

GILDA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed 🛌.
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 30, 2024
Thank you for your review.

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations being just a few blocks away from entertainment at the golden 1 and nightlife of downtown. Will definitely stay here again!!
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 30, 2024
Thank you for your review.

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in. Very friendly and helpful staff throughout, including the restaurants. Food and drink were top notch. Only complaint is parking is limited and tight, even with small car.
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 30, 2024
Thank you for your review.

10/10 Excellent

Eric

Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

10/10 Excellent

Hanif

Stayed 2 nights in Jan 2024
Response from Hyatt Regency Sacramento on Feb 14, 2024
Thank you for your review.

10/10 Excellent

Brian

Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

6/10 Okay

Tamana

Stayed 2 nights in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

10/10 Excellent

GuiPing

Liked: Cleanliness
Good
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

10/10 Excellent

MARCELLA, LOS BANOS

Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Regency Sacramento on Jan 19, 2024
Thank you for your review.