Always comfortable, good location for my needs.
Posted Oct 10, 2016
I am a guest at the Larkspur often because of the location, and have stayed in suites and studios. All the rooms are well appointed and meet my needs. Lobby is great, breakfast and coffee readily available and convenient. Chocolate chip cookies too. Staff are always helpful and friendly.
This visit I encountered countless problems with parking. There were essentially no parking spots available at times, I assume because of all the businesses in the area that don't have enough parking for their patrons. This needs to be patrolled and enforced so that spots are readily available for Larkspur guests.
I also had no housekeeping services one day, although my tip had been removed. The trash was emptied, but that's it.
Comment from Hotel Management
Oct 10, 2016 by Ryan O, Hotel Management
Thank you for the feedback. I am truly sorry in regards to the issue you had with parking. With the new restaurant opening in the same vicinity this has made parking a lot more difficult. I continue to reach out with the management team and we ensure that patrons are parking in the correct areas. Also, I am truly sorry in regards the housekeeping service that you received. I will work with the housekeeping staff and correct the issue right away. Again, thank you for the feedback and I hope that we will be able to provide better service next time.