Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
63% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Oakland, CA

Excellent location for Cal Expo event

Posted Dec 5, 2016
Pros: Easy check in and out. Friendly staff. Location.
Location: Right next to Cal Expo. Denny's near by is 24 hrs. Mall a short drive away include other chain options.
Great price and excellent location. It's a comfortable, down to earth hotel about 20 mins walk from Cal Expo for those late night concerts and events. Includes modest breakfast in the morning. Friendly staff, clean rooms, and easy check in and out. Perfect for a night's sleep after a fun night.
Comment from Hotel Management
Dec 6, 2016 by Manager, Hotel Management
Thank you very much for sharing your thoughts of our hotel. I'm guessing you went to the Jingle Ball concert at Cal Expo. We had a lot of guests here for that event. We hope to see you again.
5 out of 5
by A verified traveler from US

Nice hotel. Friendly staff.

Posted Nov 26, 2016
Only stayed for one night, but I would definitely recommended this hotel. The staff was very friendly, during check-in/check-out and in the breakfast area. The place is undergoing renovations, which can potentially create noise, making it uncomfortable for some guests. However, the area where our room was located was already completed. No renovation work disturbed us. The breakfast was more substantial than just coffee and muffins. The decor is nice and modern. Arrived around 11:30 pm, and was directed by the security guard where to park, making one feel more safe.
Comment from Hotel Management
Nov 27, 2016 by Dan, Hotel Management
Dear PT, Thank you so much for your thoughtful review. We are more than halfway done with our renovation and we try our best to isolate our guests from any construction noise. We're glad you enjoyed your stay here and we look forward to seeing you again.
5 out of 5
by A verified traveler from US

Happy

Posted Nov 19, 2016
I only gave a rating of 4 on condition and cleanliness because of the renovations. I would recommend this hotel to anyone. I have stayed here before and I'm very happy with the breakfast! I will be staying here if I go out that way again.
Comment from Hotel Management
Nov 19, 2016 by Dan, Hotel Management
Thank you so much for your feedback. We apologize for any mess you encountered during our renovation but we hope you enjoyed our newly renovated rooms. We're glad that you're happy with our breakfast offering and we look forward to your next visit.
1 out of 5
by A verified traveler from US

Under Construction.

Posted Nov 12, 2016
Pros: Staff was nice
Cons: Dirty
Location: Location is iffy. Seems like the whole neighborhood is getting a face lift.
Room outlets didn't work, NO HOT WATER. we had to go to another room in another building to get a hot shower. The room I was given was gross and dirty and looked nothing like the pictures on the website. I understand they're under construction. I should have been given the room they sent us too to shower to begin with. When I tried to rebook I was told there were no other rooms available. Disappointed that I paid $100 for a terrible room. The breakfast was served cold too. We went when it started and everything was cold.
Comment from Hotel Management
Nov 14, 2016 by Dan, Hotel Management
Please accept our sincerest apologies for the hot water situation. We had a plumbing emergency and had to shut off water until we could get it fixed. I'm not sure why the outlets didn't work but this along with the other issues you had with our old room will be fixed when that room is remodeled. Our remodeled rooms sell out quickly so I apologize for not having any available for you to upgrade into. As for breakfast, we will look into why our burners are not keeping the food warm. Thank you for your comments and we will try our best to make sure your next stay will be much better.
4 out of 5
by A verified traveler

Great hotel

Posted Oct 17, 2016
The beds are ridiculously comfortable. Best sleep I've had in a while!
Comment from Hotel Management
Oct 18, 2016 by Dan, Hotel Management
Thank you so much for your feedback. We're glad you enjoyed sleeping in our brand new beds and we look forward to your next visit.
4 out of 5
by A verified traveler

Posted Oct 15, 2016
Modern Decor, Kind and Attentive staff, Convienient near Shopping, Restaurants, and Activities, Safe and Secure
Comment from Hotel Management
Oct 18, 2016 by Dan, Hotel Management
Thank you so much for your kind words. We're glad you enjoyed your stay and we look forward to seeing you again.
5 out of 5
by A verified traveler

Great for travels

Posted Oct 12, 2016
Location: Right next to a mall and shopping center.
I loved this hotel although they were ubder construction it was still pretty clean. The two rooms were perfect and it came with a sink mini fridge and oven and toaster oven. I really recommend this hotel!
Comment from Hotel Management
Oct 13, 2016 by Dan, Hotel Management
Thank you so much for your stellar review. We're glad you enjoyed our newly renovated rooms and we look forward to your next visit.
3 out of 5
by A verified traveler from Chico, CA

Under Remodel

Posted Oct 11, 2016
I was in town for a film shoot and just needed a cheap room for a night. This is a huge property in transition. The parking lots were full of shipping containers and old room hardware. My room was a two room suite with a queen bed in each room and no desk. Oddly , there were two microwaves. The shower and toilet leaked but I imagine they will be changed out during the remodel. I didn't have the breakfast because i left before it started.
Comment from Hotel Management
Oct 11, 2016 by Dan, Hotel Management
Thank you very much for your review. Yes, we are about halfway through our renovation so please excuse any messiness you see from our construction. Most of that messiness is in the back where our old rooms are so guests staying in our new rooms won't see that much construction. Everything including the showers and toilets will be replaced when we remodel our rooms so I hope you will come again to stay in one of our newly renovated rooms to experience the massive improvement. Thanks for staying with us.
5 out of 5
by A verified traveler

Great room. Modern and cozy

Posted Oct 9, 2016
Pros: Modern, the beds were AMAZING, GREAT price
Cons: Nothing
The room was great. Completely updated and sleek and still very cozy. Hotel staff was very nice and personable. If we are ever in the area again this hotel will be where we'll stay.
Comment from Hotel Management
Oct 9, 2016 by Dan, Hotel Management
Thank you so much for your stellar review. We're glad you like our new rooms and we look forward to your next visit.
4 out of 5
by A verified traveler

Posted Oct 4, 2016
Very wonderful experience, great continental breakfast! Friendly staff!
Comment from Hotel Management
Oct 8, 2016 by Dan, Hotel Management
Thank you so much for staying with us and we look forward to your next visit.