Nice hotel: They carelessly left minor failures
Posted Aug 23, 2016
Overall it's a nicely decorated, clean and comfortable hotel. I'm sure most of the other rooms were perfect, my room happened to have several minor failures that started to add up. The hotel staff was responsive in fixing most of the issues. Here are the positives:
The rooms, lobby and pool are nicely laid out and decorated, clean comfortable pleasing. The room had free wifi that worked good, and cable TV with lots of good channels including several HBO movie channels. The morning breakfast is above par with hot buffet: hard boiled or scrambled egg, country potatoes, sausage, fresh waffles, serials, sweet yogurt, pastries muffins, cereals and toast. The pool is good sized. Beds were nice, clean and comfortable. Good furnishings. Hotel is closed to lots of restaurants, Walmart and other shopping.
Negatives: The jacuzzi's were under construction. For my room (I can't speak for others) we had no stopper for the bathtub. I had requested one the first night, they said they would bring it but never did. The second night I asked for one again in person and they brought a stopper, so I was able to take a bath on night 2. The reception on the TV kept breaking up. A maint man came over promptly and fixed it. The toilet would not re-fill unless I opened up the back and made sure the stopper would seal. They did not have anyone to fix that so I had to live with it.
Comment from Hotel Management
Sep 3, 2016 by - Customer Service Deparment, Hotel Management
Thank you Ron for your review. We are happy to hear that your overall experience was positive and you enjoyed the complimentary hot breakfast with your stay. I have let maintenance know about the stopper in the toilet.