Ratings based on 816 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Camarillo, CA

stopoff on the way north

Posted Dec 4, 2016
Pros: One of the nicest appointed hotels in Sacramento.
Location: It is 5 minutes from downtown, and near the zoo. It is right on the river.
Used this hotel because we have stayed here before. Is freeway close, has a good restaurant right on the property and is in great condition, nice amenities. Because it is not downtown, it has free parking. This time was no different, had a nice room, and a good meal in the adjoining restaurant. Was just what we needed.
Comment from Hotel Management
Dec 5, 2016 by Assistant General Manager, Hotel Management
Dear Ed, On behalf of everyone at Springhill Suites, managed by Johnson Hospitality, we would like to thank you for taking a moment of your time to complete our survey. Your feedback ensures that we are keeping customers like yourself in good hands. I am glad to hear your stay with us was pleasurable. Please do consider us again in the future. Sincerely, Suman Chand
4 out of 5
by A verified traveler from US

Home away from home

Posted Nov 5, 2016
Location: Location was great. It was easy freeway access.
Great hotel, clean room great staff. The only thing is that we were told breakfast was served up until a certain hour, when we tried to have breakfast we were told differently.
Comment from Hotel Management
Nov 9, 2016 by Suman Chand, Hotel Management
Thank you very much for providing this review of the Springhill Suites by Marriott, managed by Johnson Hospitality. We strive to provide an excellent customer service experience for all of our guests and we are extremely happy to hear how much you enjoyed your stay! We are very appreciative of your valuable feedback, and will use your comments about the breakfast in our constant efforts to improve. We look forward to having you as our guest again soon.
5 out of 5
by A verified traveler from US

Downtown Sac

Posted Nov 1, 2016
Compared to the other Marriott that we mistakenly went to that it Down the way from this one. We were ecstatic! You're other Marriott was in disrepair, dirty and ugly. We loved our stay, the staff and the breakfast!! Thanks
Comment from Hotel Management
Nov 2, 2016 by Suman Chand, Hotel Management
Thank you for the review and for staying with us. The Springhill suites by Marriott is a property managed by Johnson Hospitality We are delighted to hear that you were able to have such an enjoyable and relaxing stay with us. I am so happy to hear that our staff was able to help you have a memorable experience. Our goal is to provide the absolute best experience for all of our guests, and I am glad our staffs were able to this for you. I will be sure to let them know what a fantastic job they are doing. Thank you again and we hope to see you again soon
3 out of 5
by A verified traveler from santa rosa, california

Descent hotel

Posted Sep 20, 2016
Room was clean and nice. Good breakfast. The indoor swimming pool was small and worn!
Comment from Hotel Management
Sep 21, 2016 by Guest Relation Manager, Hotel Management
Thank you so much for this wonderful review! The Springhill Suites by Marriott is a property managed by Johnson Hospitality. As with all hotels in our group, we strive for excellence in everything that we do. We are very happy to hear how well you enjoyed the Breakfast . We look forward to having you as our guest again soon!
5 out of 5
by A verified traveler from Oakland, CA

Great Labor Day trip to Sacramento

Posted Sep 19, 2016
Pros: Hotel was quiet in a business park setting. Complimentary breakfast each morning was a plus. Indoor swimming pool is small which was great for kids
Cons: Housekeeping made beds but did not change sheets during our visit. Would have been nice to have sheets changed. Also, could use another TV in room.
Location: Not far from shopping center with Starbucks and fast food. No restaurant on site but near by (across street) Hilton Gardens has an OK restaurant.
We had an great time staying here over Labor Day weekend. Our room overlooked the back of the hotel. We had a two double beds with a pull out sofa. There was a dorm sized refrigerator and a microwave in the room. Front desk staff was always cheerful and answered all of our questions. Coffee and tea was available at front desk 24/7. There is a small market to buy snacks near the front desk. We visited Old Sacramento which was a few freeway exits away. Location is pretty close to Old Sacramento and Downtown Sacramento. If you have a car and don't mind driving to visit these locations, this hotel is perfect. Overall, I would definitely stay here again for our next trip to the area.
Comment from Hotel Management
Sep 21, 2016 by Guest Relation Manager, Hotel Management
Thank you very much for providing this review of the Springhill Suites by Marriott, managed by Johnson Hospitality. We strive to provide an excellent customer service experience for all of our guests and we are extremely happy to hear how much you enjoyed your stay! We are very appreciative of your valuable feedback, and will use your comments about the hotelt in our constant efforts to improve. We look forward to having you as our guest again soon.
4 out of 5
by A verified traveler from Santa Barbsra

On the way North

Posted Sep 13, 2016
Nice new facility, easy to get to, convenient, the sitting area was nice
Comment from Hotel Management
Sep 14, 2016 by Guest Relation Manager, Hotel Management
Thank you very much for taking the time to provide this review of the Springhill Suites by Marriott, managed by Johnson Hospitality. We are very glad that we were able to accommodate your stay. We hope to have you as our guests again soon!
5 out of 5
by A verified traveler

Beautiful hotel!

Posted Sep 12, 2016
Do tranquil, breakfast was delicious, room was cozy and comfy and clean.
Comment from Hotel Management
Sep 12, 2016 by Guest Relation Manager, Hotel Management
Thank you so much for this wonderful review! The Springhill Suites by Marriott is a property managed by Johnson Hospitality. As with all hotels in our group, we strive for excellence in everything that we do. We are very happy to hear how well you enjoyed the Breakfast . We look forward to having you as our guest again soon!
5 out of 5
by A verified traveler from washington

Driving thru

Posted Sep 11, 2016
We needed a place to stay while drivng thru sacramento and this hotel was perfect! (Beside that our room was a little small (for our family of 5) and a clutter of newspaper and magazines) hot breakfast, pool, and a great price!
Comment from Hotel Management
Sep 12, 2016 by Guest Relation Manager, Hotel Management
Thank you very much for taking the time to provide this review of the Springhill Suites by Marriott, managed by Johnson Hospitality. We are very glad that we were able to accommodate your stay. We hope to have you as our guests again soon!
5 out of 5
by A verified traveler from Sacramento

Posted Sep 9, 2016 on Hotels
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Thank you very much for taking the time to provide this review of the Springhill Suites by Marriott, managed by Johnson Hospitality. We are very glad that we were able to accommodate your stay here at Sacramento. We hope to have you as our guests again soon!
4 out of 5
by A verified traveler from San Diego, CA

Posted Sep 8, 2016
Everything is excellent, a little more variety on breakfast wouldn't hurt.
Comment from Hotel Management
Sep 9, 2016 by Guest Relation Manager, Hotel Management
Thank you very much for providing this review of the Springhill Suites by Marriott, managed by Johnson Hospitality. We strive to provide an excellent customer service experience for all of our guests and we are extremely happy to hear how much you enjoyed your stay! We are very appreciative of your valuable feedback, and will use your comments about the breakfast in our constant efforts to improve. We look forward to having you as our guest again soon.