Ratings based on 982 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

In town getaway

Posted Dec 9, 2017
Stayed for one night to escape a teenage slumber party going at my house. The hotel staff was very welcoming and polite. The indoor pool was a high selling point for my younger daughter, however the quality of quite was for me. Very nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Morgan Hill, CA

Great hotel for kids

Posted Nov 26, 2017
I love how spacious the rooms were. We enjoyed our stay.
Comment from Hotel Management
Nov 26, 2017 by Crystal Bayat, Hotel Management
I am thrilled you had a comfortable stay with us and thank you for choosing Springhill Suites managed by Johnson Hospitality. Please do consider us in the future should you be in the area. We would be delighted to welcome you back with us again! Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Nice hotel close to airport

Posted Nov 25, 2017
The staff was very friendly and nice ! No traffic at all to get to the airport which was 10 minute away. Very big room and it was clean
Comment from Hotel Management
Nov 26, 2017 by Crystal Bayat, Hotel Management
Thank you very much for your honest and lovely review on Expedia. I am overjoyed that you had such an enjoyable and memorable stay and hope to welcome you back in the near future. Thank you for choosing Springhill Suites managed by Johnson Hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Nice and clean hotel. Courteous staff. Small swimming pool
Comment from Hotel Management
Nov 26, 2017 by Crystal Bayat, Hotel Management
Thank you for your kind words regarding your stay with us at Springhill Suites, a hotel managed by Johnson Hospitality. I am delighted that you enjoyed your stay with us. It is always great to hear that our work makes such a difference. I will be more than happy to share your kind words with the rest of the Springhill Suites team! Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Flying home

Posted Nov 14, 2017
Spacious room, timely shuttle service, to-go breakfast bag was prepared for us due to a very early flight and already nice hotel.
Comment from Hotel Management
Nov 15, 2017 by suman, Hotel Management
Dear Valued Guest, On behalf of everyone at Springhill Suites, managed by Johnson Hospitality, we would like to thank you for taking a moment of your time to complete our survey. Your feedback ensures that we are keeping customers like yourself in good hands. I am glad to hear your stay with us was pleasurable. Please do consider us again in the future. Sincerely, Suman Chand
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney/Australia

Very pleasant inviting Hotel.

Posted Nov 6, 2017
Pros: Highly professional staff.Clean, neat and fresh atmosphere
Cons: Nothing
Location: Close to downtown Sacramento
From the moment you enter this Hotel you get the feeling of a nice,quiet pleasant atmosphere.Off the main motorway with spacious ,clean rooms. The staff are hard working,friendly and helpful.The breakfast inclusion in the tariff is a plus -plenty to eat and it is good food. You can actually open the window in the rooms which allows you FRESH AIR. No need to use the Air Con.This is a first for us anywhere in America. You are only a 6min drive from downtown .Had a great experience and we will return.
Comment from Hotel Management
Nov 8, 2017 by suman, Hotel Management
Dear Mark, We really appreciate you taking time to share your experience with all the readers about your stay with Springhill Suites managed by Johnson Hospitality. I was pleased to see that we held true to our commitment to giving customers like yourself an outstanding stay with us. We sincerely hope that we will have the opportunity of welcoming you back in the near future! Sincerely, Suman Chand
5 out of 5
by A verified traveler from California

Early morning flight

Posted Nov 1, 2017
Pros: Safety, courteous staff and the 24 shuttle service.
Cons: It would be nice if it were closer to restaurants or offered a shuttle to nearby food establishments.
Location: Location was in a good safe area. No restaurants nearby to walk to though.
I had a very early morning flight and needed a hotel that provided a 24 hour shuttle. The hotel was very clean and in an excellent neighborhood The staff were very courteous and even had a breakfast bag of goodies ready for when I left as the breakfast did not start until later. Although, the breakfast area was set up early for the early morning travelers. I will definitely be staying here for all my future flights in and out of Sacramento.
Comment from Hotel Management
Nov 8, 2017 by suman, Hotel Management
Dear Valued Guest, Thank you for your kind words regarding your stay with us at Springhill Suites, a hotel managed by Johnson Hospitality. I am delighted that you enjoyed your stay with us. As for the restaurants we do have list of restaurants available at front desk within walking distance and also our shuttle drop guest to restaurant's within a mile It is always great to hear that our work makes such a difference. I will be more than happy to share your kind words with the rest of the Springhill Suites team! Kind Regards, Suman Chand
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa

close to downtown!

Posted Oct 21, 2017
The rooms were nice and clean. Close to downtown sacramento. Staff was friendly and the breakfast was decent. The indoor pool and jacuzzi was a little strong with chlorine but nice. I would stay here again for sure!
Comment from Hotel Management
Oct 22, 2017 by Crystal Bayat, Hotel Management
First and foremost, thank you for your feedback about your stay with Springhill Suites, managed by Johnson Hospitality. We are extremely pleased to hear that you had a pleasant stay with us and gave us such good feedback on what we can do better on. We hope you choose Springhill Suites again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best accommodations of our 3 hotel trip

Posted Oct 16, 2017
Friendly staff, clean and spacious room. Hotel was clean and more modern than some I've been to. By far the best place we stayed at during our trip to California.
Comment from Hotel Management
Oct 19, 2017 by suman, Hotel Management
Dear Valued Guest, On behalf of everyone at Springhill Suites, managed by Johnson Hospitality, we would like to thank you for taking a moment of your time to complete our survey. Your feedback ensures that we are keeping customers like yourself in good hands. I am glad to hear your stay with us was pleasurable. Please do consider us again in the future. Sincerely, Suman Chand
5 out of 5
Recommended
for Everyone
by A verified traveler from bay area

Great hotel, quiet area.

Posted Oct 14, 2017
Pros: We liked that it was quiet, and located near many great places.
We had a great experience here, felt quite pampered. Happy with all the surroundings.
Comment from Hotel Management
Oct 16, 2017 by suman, Hotel Management
Dear Joyce, I am thrilled you had a comfortable stay with us and thank you for choosing Springhill Suites managed by Johnson Hospitality. Please do consider us in the future should you be in the area. We would be delighted to welcome you back with us again! Warm regards, Suman Chand