Ratings based on 1,006 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from sac

Posted Jan 13, 2018
Easy to find parking. Close to freeway. Rooms are clean. Quite
Comment from Hotel Management
Jan 18, 2018 by Suman, Hotel Management
Dear Sara, On behalf of everyone at Springhill Suites, managed by Johnson Hospitality, we would like to thank you for taking a moment of your time to complete our survey. Your feedback ensures that we are keeping customers like yourself in good hands. I am glad to hear your stay with us was pleasurable. Please do consider us again in the future. Sincerely, Suman Chand
5 out of 5
Recommended
for Everyone
by A verified traveler from augusta,GA

By airport

Posted Jan 3, 2018
Nice and clean with friendly staff! Would highly recommend if your passing through like I was and needed place near airport with free breakfast and shuttle!
Comment from Hotel Management
Jan 3, 2018 by suman, Hotel Management
Dear Joe, Thank you very much for your honest and lovely review on Expedia Central. I am overjoyed that you had such an enjoyable and memorable stay and hope to welcome you back in the near future. Thank you for choosing Springhill Suites managed by Johnson Hospitality. Sincerely, Suman Chand
3 out of 5
by A verified traveler

OK - Needs Refreshing

Posted Jan 2, 2018
Cons: See comment above.
Arrived late to an indifferent welcome. It was a chilly night and the heating unit in the room began to buzz and hum loudly shortly after being activated. I tried without success to reduce the noise. Due to the late hour I opted to stay in the room and try to sleep. It proved impossible. Fortunately I was able to locate earplugs in my luggage. Finally I was able to sleep. They really need to upgrade the heating/cooling units at this Springhill Suites location!
Comment from Hotel Management
Jan 4, 2018 by suman, Hotel Management
Dear Burton, I would like to personally apologize in regards to your stay with us at Springhill Suites. I am sorry that you had issues with the heating unit. Your feedback is much appreciated and I assure you that we will use your feedback to improve our operations. Once again thank you for your honest review and please accept our apologies. Sincerely, Suman Chand
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Posted Jan 1, 2018
Very good rooms. Very comfortable beds, but the breakfast time is too short. They need to extend the time. Very odd timing, 7:30am to 9:30am What about the people who drove in and arrived late night? Nothing I guess.
Comment from Hotel Management
Jan 9, 2018 by suman, Hotel Management
Dear Sid I would like to personally apologize in regards to your stay with us at Springhill Suites. Your feedback is much appreciated and I assure you that we will use your feedback to improve our operations Once again thank you for your honest review and please accept our apologies. Sincerely, Suman
5 out of 5
Recommended
for Everyone
by A verified traveler from Rancho Cucamonga, CA

A very nIce hotel with great hotel staff.

Posted Dec 25, 2017
Pros: Room, amenities, hotel staff
Cons: Complimentary bottle water in room would be nice.
Location: Nearby old Sacramento downtown, tourist place.
I stayed 1 night in this hotel, at the moment i approached to check-in desk for check-in i was greeted right away courteously by front-desk hotel staff. The check-in process was quick and pleasant. The room was very nice and clean. Coffee and hot water were always available ready at front-desk and breakfast was great. Check-out process was pleasant too. So the most excellent factor of the hotel are the hotel staff professionalism and quality.
Comment from Hotel Management
Dec 26, 2017 by suman, Hotel Management
Dear Valued Guest, Thank you very much for your honest and lovely review on Expedia Central. I am overjoyed that you had such an enjoyable and memorable stay and hope to welcome you back in the near future. Thank you for choosing Springhill Suites managed by Johnson Hospitality. Sincerely, Suman Chand
4 out of 5
Recommended
for Everyone
by A verified traveler from redding

Quick Stay

Posted Dec 24, 2017
Overall nice place. Quiet and comfortable Location was perfect easy access
Comment from Hotel Management
Dec 24, 2017 by Crystal Bayat, Hotel Management
We really appreciate you taking time to share your experience with all the readers about your stay with Springhill Suites managed by Johnson Hospitality. I was pleased to see that we held true to our commitment to giving customers like yourself an outstanding stay with us. We sincerely hope that we will have the opportunity of welcoming you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Paradise, CA

Nice hotel close to Golden 1 Center

Posted Dec 22, 2017
Friendly staff good amenities. Kids loved the pool. Close to on the river dining.
Comment from Hotel Management
Dec 24, 2017 by Crystal Bayat, Hotel Management
Dear Tara, Thank you very much for your honest and lovely review on Expedia. I am overjoyed that you had such an enjoyable and memorable stay and hope to welcome you back in the near future. Thank you for choosing Springhill Suites managed by Johnson Hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Dec 18, 2017
Great hotel!! Very clean, staff is awesome & breakfast is great. We will definitely stay at Springhill Suites Sacramento again.
Comment from Hotel Management
Dec 18, 2017 by suman, Hotel Management
Dear Nicole, Thank you for your kind words regarding your stay with us at Springhill Suites, a hotel managed by Johnson Hospitality. I am delighted that you enjoyed your stay with us. It is always great to hear that our work makes such a difference. I will be more than happy to share your kind words with the rest of the Springhill Suites team! Kind Regards, Suman Chand
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento

Great place

Posted Dec 12, 2017
Super clean room , staff was very polite and fast with great customer service
Comment from Hotel Management
Dec 13, 2017 by Suman, Hotel Management
Dear Lizzy, We really appreciate you taking time to share your experience with all the readers about your stay with Springhill Suites managed by Johnson Hospitality. I was pleased to see that we held true to our commitment to giving customers like yourself an outstanding stay with us. We sincerely hope that we will have the opportunity of welcoming you back in the near future! Sincerely, Suman Chand
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

In town getaway

Posted Dec 9, 2017
Stayed for one night to escape a teenage slumber party going at my house. The hotel staff was very welcoming and polite. The indoor pool was a high selling point for my younger daughter, however the quality of quite was for me. Very nice stay.
Comment from Hotel Management
Dec 13, 2017 by suman, Hotel Management
Dear Dennis, Thank you for your kind words regarding your stay with us at Springhill Suites, a hotel managed by Johnson Hospitality. I am delighted that you enjoyed your stay with us. It is always great to hear that our work makes such a difference. I will be more than happy to share your kind words with the rest of the Springhill Suites team! Kind Regards, Suman Chand