Love The Citizen, though it has changed
Posted Apr 21, 2017
We love, love, love the Citizen. We were married there in 2011, and had many of our most special dining experiences at the Grange. We moved to the Bay before it changed owners and we didn't know what to expect coming back. The staff was excellent - couldn't have been nicer or more accommodating - from the valets, to the front desk, to the cleaning team in the hallways, everyone had a smile on their face and wanted to help. We were delighted to see that the decor in the hotel was as we remembered and after getting checked in, we planned on enjoying lunch at the Grange... we walked in and were completely disappointed at how much had changed in Grange. It felt like a completely different restaurant, different vibe. it wasn't bad, just not nearly as special as it used to be. It felt much more generic and far less hip with the renovations. We sat at the bar, glances at the menu and left because we were so bummed about how different it felt. That being said - we have a tremendous amount of memories of Grange before - we even took our engagement pictures there, that's how much we loved it. I think we noticed a shift in food when Tuohy left, but we were still happy to have a cocktail there, now the ambiance is just completely different. Not bad, just not the hip, urban, trendy place it was before.
Overall, we would absolutely still stay at the hotel again - we love it! We will just get to enjoy a different restaurant. (On that note check out Empress below Crest, fantastic!