Get an overview of this hotel4-star family-friendly hotel near Sacramento Zoo

Location

This family-friendly Sacramento hotel is located near the airport, within 1 mi (2 km) of Fairytale Town and Sacramento Zoo. California State Capitol is 3.1 mi (5 km) away.

Hotel Features

A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Self parking is free. Additionally, a bar/lounge, a spa tub, and a steam room are onsite.

Room Amenities

All 101 rooms boast deep soaking tubs and offer WiFi and pillowtop beds. IPod docks and wired Internet are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, The Westin Sacramento provides a spa tub, a steam room, and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 8995 square feet (836 square meters) include conference space. This family-friendly hotel also offers spa services, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin Sacramento is a smoke-free property.

  • 24-hour front desk 
  • ATM/banking 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • 24-hour fitness facilities 
  • Gift shops or newsstand 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Total number of rooms - 101 
  • Meeting rooms 3 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Valet parking (surcharge) 
  • Picnic area 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 8995 
  • Conference space size (meters) - 836 
  • Number of meeting rooms - 5 
  • Free self parking 
  • Pool sun loungers 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 
  • Free newspapers in lobby 
  • Fireplace in lobby 
  • Year Built 2007 
  • Smoke-free property 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( USD 9.99 per day ), Wired internet access ( USD 9.99 per day )

Available in some public areas: Wireless internet access ( USD 9.99 per day ), Wired high-speed internet ( USD 9.99 per day )

Parking

Free self parking, Valet parking (surcharge), Parking (limited spaces)

Room Amenities

  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • Flat-panel TV 
  • HDTV 
  • Iron/ironing board 
  • Desk 
  • Cable TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • iPod docking station 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Pillow menu 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Scotts Seafood - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Golfing nearby 
  • Skydiving nearby 
  • Bicycle rentals on site 

Spa Services

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 2 AM

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • Up to 45 lb

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 5.00 and USD 21.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.99 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 9.99 per day (rates may vary)
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Late check-out fee: USD 75.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Learn more.
4.0 out of 5
77% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
Learn more.

Odd Westin

3 out of 5
by
Posted Dec 25, 2016
Tucked away in a little neighborhood by a busy freeway with a yacht club next door. Large rooms. Cold shower, but didn't have time to mess with complaining. Staff was great as usual, just a very odd Westin.
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Holiday family visit

5 out of 5
by from Riverside, CA
Posted Nov 28, 2016
Pros: Location was near family. Beautiful views of the river.
Cons: Restaurant hostess could be friendlier.
Location: Capital city. Water activities, museums, sports.
We stayed two nights. Staff was very accommodating.
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Expedia/Non-Refundable Annoyance

3 out of 5
by from US
Posted Nov 18, 2016
Cons: Free water bottles, free internet.
Reserved via Expedia for conference in Sacto. I've reserved hotel rooms many times. Wanted see what's available before making final choice. Typically give my card to hold room, but it isn't charged until I stay. Westin site said 'hurry, 1 room left!' My boss told me hotels were getting booked quickly for conference. Without looking at address, I made reservation, gave my card, thinking I'd have time to go back later to adjust/cancel. I then noticed Westin address was far from dntn, so I made reservations at 2nd hotel in walking distance. Went back to Westin to cancel reservation and was told it was non-refundable. Spoke with Westin & they said to talk to Expedia. Spoke to Expedia. They tried talking to hotel but said management told them it was non-refundable. I was extremely annoyed since it was only 1 hour after I reserved that I was trying to cancel. Anyway, I tried Expedia 2nd time, no luck. This whole exercise took way too long. Cancelled other reservation and had to stick with Westin. So, I was annoyed already before even coming to hotel. Once there, it was beautiful, but did not have certain amenities. I only had 1 water bottle, and it said $3. I'm an SPG member, so thought water is free. Internet was $9/day but I thought it would be free. What's point of SPG? Chose green option for 500 points. At checkout, didn't get slip at my door. Asked for receipt at desk, but they said it comes from Expedia, so I couldn't verify charges. Haven't seen bill yet. Won't use Expedia!
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It was so loud the entire night, paper thing walls

2 out of 5
by
Posted Oct 17, 2016
The walls are paperthin, we called twice during the night, the people next to us and above us were so loud the entire night. The hotel staff never did anything to compensate. Really bad night of sleep for $380. We will never stay there again.
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Very disappointed!!!

1 out of 5
by
Posted Oct 10, 2016
Cons: The reservation system has to honor whatever the customer reserves. If the hotel finds that they cannot, then notification would be appreciated.
I had reserved a double queen room knowing in advance what the sleeping arrangements would be like for my party. On the day of check-in, we spoke to the front desk who essentially assured us that the double queen room was reserved for us. We were 5 minutes away from arriving, mind you. Upon our arrival, and upon check-in, the lady at the front desk informed us that the double queen room was not available. The front-desk lady just kept repeating the same refrain no matter my questions or protestations. The conversation went something like this: Front Desk: "I'm sorry but the double queen room is not available. We can only provide the double full room." Me: But I just spoke to someone who assured us it was available. FD: "I'm sorry but the double queen room is not available. We can only provide the double full room." Me: But I made the reservation in advance because of my party's requirements. FD: "I'm sorry but the double queen room is not available. We can only provide the double full room." Me: Why didn't anyone inform us in advance that it was not available? FD: "I'm sorry but the double queen room is not available. We can only provide the double full room." Me: Is there anything else you can tell me??? FD: "I'm sorry but the double queen room is not available. We can only provide the double full room." She said it was Expedia's fault for overselling the rooms, and that they were not obligated to fulfill what we reserved via Expedia.
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Westin, Sacramento, CA

2 out of 5
by from Greensboro, NC
Posted Sep 29, 2016
Pros: Beautiful hotel exterior
Cons: handling of Expedia bookings
Location: Very near the highway for day trips
If you book thru Expedia, here your booking is considered a 3rd party booking, in which you are not guanteed the room you booked, but only the rate...we moved to 3 different room in less than 24 hours, and never made it to the room we paid for..this was booked almost 3 months in advance and was a 7 night commitment
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Beautiful place!

5 out of 5
by
Posted Sep 26, 2016
The staff was amazing and extremely accommodating. The room was spotless and just lovely. We had a late night drink at Scotts and had a great conversation with the bartenders. Everyone is so polite, positive and upbeat.
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First impressions

4 out of 5
by from sacramento
Posted Sep 4, 2016
Pros: A great staycation hotel for locals. Having Scott's seafood on the property is nice.
Cons: Parking-unless you valet, be prepared for a walk. There is a shuttle though.
Location: Close to everything
Nice hotel. However, you need to Check in not wearing cargo pants and a t-shirt. Although it was the weekend, the staff at the front desk staff gave me the "look" as if I did not belong at this hotel. A bit condescending in her approach. Funny, We have been staying at this hotel before it was a Westin property and never had this attitude from a staffer before. I guess I should have requested a conversation with the hotel manager regarding this staff's behavior.
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The stay which didn't happen

2 out of 5
by from London
Posted Sep 2, 2016
Pros: the staff - very professional and accommodating
Cons: The Westin booking system!
Location: Sacramento Railway Museum
Half an hour before we arrived we were informed that the hotel was "overbooked" - my booking was months old! We were offered an equivalent accommodation at the Sheraton Grand Sacramento, their partner hotel. Our advice: go there straight away. No river views but great staff, good food, cool pool, spacious and clean rooms.
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Wedding related stress reduced

5 out of 5
by from Sacramento
Posted Aug 23, 2016
Pros: Helpfulness, above and beyond.
Cons: At least one valet parking should be complimentary per room.
Hotel staff was very helpful during our busy stay.
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