Ratings based on 255 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from E
A decent WestinPosted Apr 27, 2017
Our stay was decent overall. The hotel itself is nice, though relatively sparse in amenities. The rooms were well kept and the bathrooms were likely the nicest feature of the room. The only thing I disliked is we got there early and they said they were going to put us on a priority list for cleaning our room and getting it ready. A few hours later I walked into the hotel to see what the status was - and they were checking in several people... and told me "oh, we were just getting ready to call you when we had a rush of people". Well, since it was after the posted check in time I'd hope so - but what it felt like they had forgotten to call me and were saving face with the statement. Anyways, it was a decent hotel. The service was quite good beside that.. and I would likely stay there again.
for Everyoneby A verified traveler from Bakersfield, CA
Room with no viewPosted Apr 14, 2017
My room had some kind of privacy screen since it faced the air conditioner. I felt like I was in prison with no view at all. I could see about 12 inches of sky and that was it. The tv had issues and I had to hit a switch on the wall to get it to turn on.
for Everyoneby A verified traveler
Posted Mar 26, 2017
Will definately come back for a stay when I'm in the area.
for Everyoneby A verified traveler from Seattle WA
Great river locationPosted Mar 18, 2017
Location: Loved being on the river
This is a great hotel. The outdoor area by the river is lovely and also wonderful for pets.
Posted Feb 13, 2017 on Hotels
Posted Feb 6, 2017 on Hotels
Trip with GranddaughterPosted Feb 6, 2017 on Hotels
This is a BEAUTIFUL hotel and the staff was great. I took my granddaughter up to a basketball game at the new arena and the hotel was able to shuttle me there but was not able to pick me up stating that the shuttle service ended at 9pm (I would think in a Sat evening, the service would go until at least 11pm) but I was able to catch a cab back. Ordered room service (salad) and it was not very good, the dressing was extremely sour. I would stay at this hotel again in the future.
Posted Jan 30, 2017 on Hotels
Nice big comfortable roomPosted Jan 7, 2017 on Hotels
Room was huge. Staff was nice. Everything smelled beautiful.
Posted Jan 4, 2017 on Hotels
Our room had an issue with the heating and air and was very noisy. I was awakened by the loud noise (a loud bang) various times and thus did not rest well. I shared the issue with the front desk staff the next morning and they were kind. They offered to provide us breakfast but we declined since we already had plans.