Ratings based on 1,854 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

Posted Feb 7, 2016
Looks ok but in fact it feels better when actually stay in.
Comment from Hotel Management
Feb 8, 2016 by JG, Hotel Management
Write your comment.Thank you for taking the time to provide your feedback. We are happy to hear you have enjoyed your stay. We look forward to seeing you on your next stay! Please do tell your family and friends about your experience with us. Word of mouth is one of our best friends. Thank you for being our guest!
2 out of 5
by A verified traveler from California

Did not live up to reviews...

Posted Feb 4, 2016
Pros: Proximity to old town.
Cons: Breakfast, update rooms.
The hotel is near old town which was good. But overall it was a worn out place. Breakfast was particularly unappetizing in the back of dark restaurant next door.
Comment from Hotel Management
Feb 10, 2016 by JG, Hotel Management
Thank you for your feedback regarding your stay. We strive not only to meet, but to exceed our guest expectations and I apologize that we were not able to meet your expectations during your stay. I do hope you would give us another chance and consider staying with us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to downtown

Posted Feb 3, 2016
pleasant no issues, enjoyed the stay , comfortable room
Comment from Hotel Management
Feb 3, 2016 by JG, Hotel Management
Thank you for your recent review, the hotel management would like to say thank you for all your comments, and hope to see you again! Thank you for being a valued guest and we appreciate the business.
1 out of 5
by A verified traveler

So loud you cannot sleep without ear plugs

Posted Feb 2, 2016
Too close to a very loud freeway. Without ear plugs almost unbearable.
Comment from Hotel Management
Feb 3, 2016 by JG, Hotel Management
Thank you for your feedback regarding your stay. We strive not only to meet, but to exceed our guest expectations and I apologize that we were not able to meet your expectations during your stay. I do hope you would give us another chance and consider staying with us again in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Perfect for what I needed.

Posted Jan 31, 2016
Pros: Everything
Location: In a very accessible part of downtown Sacramento
It was exactly what I was looking for - inexpensive, good location, clean, nice staff, free parking
Comment from Hotel Management
Feb 2, 2016 by JG, Hotel Management
I would like to thank you for taking your time to share your experience of your recent visit to our hotel! It gives us great pleasure to know, that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and clean, we hope to serve you again in the future, thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lethbridge AB

Nice hotel close to old town Sacramento

Posted Jan 13, 2016
Pros: The service if you needed to go some place the shuttle would take you and then come back and pick you up.24 Hour coffee
Cons: They could put some soft chair to set in when you have down time instead of laying on the bed
Location: You could walk to old town Sacramento and tour the Railway Museum ,Legislative Building and may other things
All things were within walking distance did not have to have a car
Comment from Hotel Management
Jan 26, 2016 by JG, Hotel Management
I would like to thank you for taking your time to share your experience of your recent visit to our hotel! It gives us great pleasure to know, that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and clean, we hope to serve you again in the future, thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado springs co

Near Train Station in Sacramento

Posted Jan 6, 2016
Pros: Free shuttle to airport and across from train station
Cons: needs updating - but ok
Location: Old Sacramento
Located across from street from Amtrak station. Within walking distance to Old Sacramento. Nice rooms. No charge for shuttle to airport.
Comment from Hotel Management
Jan 6, 2016 by JG, Hotel Management
Thank you for your recent review, the hotel management would like to say thank you for all your comments, and hope to see you again! Thank you for being a valued guest and we appreciate the business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2015
Room was clean and comfortable. Free coffee/chocolate at reception all the time. Good experience in this hotel.
Comment from Hotel Management
Jan 6, 2016 by JG, Hotel Management
Thank you for your recent review, the hotel management would like to say thank you for all your comments, and hope to see you again! Thank you for being a valued guest and we appreciate the business.
3 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Close to Old Sacramento.

Posted Dec 28, 2015
Beds were comfortable. Hot breakfast was a nice touch! Nice tv, microwave and small refrigerator in rooms. Short walk to Old Sacramento. Spa was not heated, which was a big let down!
Comment from Hotel Management
Jan 6, 2016 by JG, Hotel Management
Thank you for your feedback. We are happy to hear you have enjoyed our breakfast and our rooms. We are sorry about our spa, it has been fixed since. Thank you for choosing our hotel and we look forward your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles ca

Good

Posted Dec 28, 2015
Good staffs good location good rooms I loves this place I'll be here my next trip
Comment from Hotel Management
Dec 28, 2015 by JG, Hotel Management
We would like to thank you for taking your time to share your experience of your recent visit to our Hotel and the 5 star Rating! It gives us great pleasure to know that you enjoyed your stay, and we enjoyed many extras our hotel offers! We look forward your next visit.