Ratings based on 1,386 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Pros: Seemed quiet and comfortable.
Cons: Pet friendly. Room next to us had a dog and it barked when owners gone. Hotel did nothing. One night it was almost 10:00 pm when owners returned
Location: Outlets and many restaurants. Frankenmuth nearby
Comfortable rooms, clean, convenient to shopping and restaurants. Good breakfast. Did't like the pet friendly. Dog in room next to us was barking a lot.
Comment from Hotel Management
May 11, 2017 by jean, Hotel Management
Thank you for letting us know about your recent stay with us. We are glad your room was comfortable. We do apologize for the inconvenience of the dog barking. We hope you will stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Posted Apr 30, 2017
The hotel was close to the places we needed to be. It was close to the expressway which help us to get places faster. The hotel was clean and comfortable.
Comment from Hotel Management
May 1, 2017 by Jean, Hotel Management
Thank you for letting us know about your recent stay with us. We are glad your stay was comfortable. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2017
It was a nice hotel for my overnight stay for business. Friendly staff.
Comment from Hotel Management
May 1, 2017 by Jean, Hotel Management
Thank you for providing us with your feedback about your recent stay with us. We are glad your stay was great. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Price was right.

Posted Apr 15, 2017
Pros: It was clean
Cons: Fix it up outside, a most scared me away, I was ready to say no way can't do it. Based on outside. Do something about the noise.
Location: Was saddened by so many shops leaving the outlet malls, location was good.
The noise in hall sounded like it was right in the room, kids running in the hallway,dog barking and people talking on their phones. The outside when we first arrived scared me thought I was at the getting Inn, pleasantly surprised it was in need of update but it was CLEAN, with in minutes of being in the room we were phoned and ask if our room was clean and pleasant, very nice touch.
Comment from Hotel Management
Apr 17, 2017 by Jean, Hotel Management
Thank you for letting us know about your recent stay with us. We are glad to hear your room was up to standards. I do apologize your first impression of the outside was not the best, please know we do plan on doing some changes to the outside after all our rooms have been updated. We do hope you will choose us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
Nice freshly repainted hotel...Rooms are clean and staff is very friendly. Waffles are excellent! Nice breakfast area. Just have to wait a bit for the waffles (I think one of the staff told us that one of them was not functional - no biggie) Came when weather was horrible and we had to walk back and forth outside to the lobby and spa area a few times because we were staying in the back section. Very satisfied and the price was right on.
Comment from Hotel Management
Apr 10, 2017 by Jean, Hotel Management
Thank you for letting us know about your recent stay with us. We are glad your stay was great for you. Unfortunately we were down a waffle maker a few days this week but it is back up and running now. We hope you will stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Very clean, exceptional person at the front desk. Flat out great value, will stay here.
Comment from Hotel Management
May 10, 2017 by Jean, Hotel Management
Thank you for letting us know about your recent stay with us. We are glad to hear your stay was great. We hope to have you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

An incredible surprise

Posted Feb 22, 2017
Pros: Rated it A plus!
Cons: indoor pool was more suited for small children.
Location: Birch Run shopping, Frankenmuth and access to I-75.
The room rate was the lowest I found in the area, so I had expected to lower my expectations. But this was the cleanest, most convenient room I've found in years! Even the out of the way spots in the lobby and my room were clean. The bed was extra firm, which is great. The TV worked fine. The bathroom was well-stocked and handicapped accessbile. The hotel posting did not mention a mini-fridge and microwave in the room but there was one anyway. I'd stay there again and look forward to it.
Comment from Hotel Management
Feb 23, 2017 by Jean, Hotel Management
Thank you for providing us with your feedback about your recent stay with us. We are glad to hear you had such a great experience. We don't have an indoor pool, that was a hot tub. We look forward to having you stay with us again.
5 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for providing us with your feedback about your recent stay. We are glad to see your stay was great. We hope you will stay with us again.
4 out of 5
by sarah

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for filling out our survey. We are glad your stay with us was a good experience. We hope to have you back with us again.
4 out of 5
by Nancy

Nice time Away

Posted Feb 20, 2017 on Hotels
Very close to everything.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for providing your feedback about your recent stay with us. We are glad to know your stay was enjoyable. We hope to have you back again.