Front of property

Reviews of DoubleTree by Hilton Bay City - Riverfront

4 out of 5
DoubleTree by Hilton Bay City - Riverfront
1 Wenonah Park Pl, Bay City, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 991 reviews" "
Rating 8 - Good. 236 out of 991 reviews" "
Rating 6 - Okay. 72 out of 991 reviews" "
Rating 4 - Poor. 25 out of 991 reviews" "
Rating 2 - Terrible. 22 out of 991 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Amenities
Location
Stayed 1 night in Mar 2024

10/10 Excellent

Arnesha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

6/10 Okay

Stephanie

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was not clean, major dust problem which caused allergy reaction.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ryker

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front doors were broken so you could not get in or out without an employee opening a side door. Coffee machine in lobby was broken. Children are not allowed in pool after 10pm yet when my wife and i went to hot tub to relax at 11pm the pool and hot tub was full of loud obnoxious teens. Our room smelled and our shower definitely wasn't as clean as it could of been. Definitely wont be back. I'll stick with the Marriott chain.
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Room had a great river view

10/10 Excellent

Shelly, Bay City

Stayed 1 night in Jan 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk staff. Fast and efficient. Got a free cookie!
Stayed 1 night in Dec 2023

6/10 Okay

Ashraf

Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

Shane

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Excellent stay. We love downtown/uptown Bay City!
Stayed 1 night in Dec 2023

6/10 Okay

Chris

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Chad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and accommodating. Room was immaculate. Highly recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Tabitha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friday night manager Tabatha did a great job. James seem new but was very nice. Because we rented through expedia there was confusion on payment was handle swiftly and accurately. There was also a lobby for of older German ladies. And they did a wonderful job getting them their rooms, and helping them despite some instances of the older ladies udder confusion and language barriers. The room was huge and nice. The bed was comfy and the shower hot (although the presure was lackluster, I like the pressure to wash away my sins because it's so strong). I talk to multlple cleaning staff and they were super nice. If you see Mary give her a big hug from me. I would say the only improvements is the light in the bedroom has a error where it would turn off after a minute.
Stayed 2 nights in Dec 2023

10/10 Excellent

arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice comfortable place to stay. My favorite thing is the cookies
Stayed 1 night in Dec 2023

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this area.
Stayed 1 night in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service
Nice, room had some food from previous guest left in it and bathroom was a little dark.
Stayed 1 night in Dec 2023

10/10 Excellent

DAKOTA

Stayed 2 nights in Nov 2023

2/10 Terrible

idalia

Stayed 2 nights in Nov 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels that I have stayed. Clean, safe, friendly and knowledgeable staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bay City stay
We were in town for a wedding and it was close to the wedding and easy to find.
Stayed 1 night in Nov 2023

8/10 Good

RUI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Online checkin does not work. Need to go to front desk anyway.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The only problem was we were looking forward to soaking in the hot tub in the pool area in the evening and every time we went there were small children (3) with their parents in the hot tub. We made three trps over two days and had to return to our rooms. The kids were splashing and play boisterously. Not the mood we were hoping for.
Stayed 2 nights in Nov 2023

6/10 Okay

Ryan

Stayed 1 night in Nov 2023

6/10 Okay

Judith

Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times. Always very good!!
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing pool to keep the kids busy
Stayed 2 nights in Oct 2023

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and efficient. The hotel was clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda, Inver Grove Hts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking along the water and downtown.
Stayed 1 night in Oct 2023

10/10 Excellent

Christina M

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful walking area next to the river. Very friendly staff. Welcome cookie is a nice touch. I’d definitely stay here again
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Stayed 1 night in Oct 2023

8/10 Good

Christi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Oct 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice property. I was not there for a wedding but seems like I was the only traveler not since there were so many drunk party goers Otherwise would’ve given a 5 star
Stayed 1 night in Sep 2023

2/10 Terrible

Keith

Stayed 1 night in Sep 2023

10/10 Excellent

Terrance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Very nice place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and perfect bed! Loved everything about our stay and our Double Tree experience
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Area
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and it is a beautiful property right by the river with restaurants and bars, all within walking distance, as well as the restaurants and bar on site (although we did not go to onsite restaurant/bar- they looked very nice) keep in mind because of the location both times we have been here there have been outdoor weddings right by the river, so there are lots of people in the hotel usually there for weddings or reunions, didn’t bother us, but it is a busier hotel because of its amenities
Stayed 2 nights in Sep 2023

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is seconds from Wenonah Park which is very convenient when there's a concert & it's within walking distancd to restaurants, bars, local shops and an arcade. The staff is friendly, rooms are clean.
Stayed 2 nights in Aug 2023