Ratings based on 669 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Back to school shopping

Posted Aug 21, 2015
Great find for the money! Comfortable, clean convenient location. Staff were super friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario

clean, close to shopping and a great breakfast

Posted Aug 3, 2015
Pros: the price, the breakfast and location
Cons: the noise from the highway, like that's going to happen.
Location: close to Birch Run shopping and Frankenmoth
everything was good, and the price was good too, we stayed at 2 other hotels in Michigan that cost way more and delivered way less.
3 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, Ontario

Decent hotel but noisy

Posted Jul 30, 2015
Pros: Handy for Frankenmuth and Burch run Outlet mall
Cons: Soundproofing at the rear of the hotel
Traffic noise from the I75 that runs at the back of the hotel, complimentary breakfast was decent
4 out of 5
Recommended
for Everyone
by A verified traveler from sterling heights, mi

Close to shopping

Posted Jul 27, 2015
Clean and comfortable Convient location to Birch Run Outlet Mall And Frankenmuth
2 out of 5
by A verified traveler

Posted Jul 20, 2015
Pros: Pool
I was not very impressed with this hotel. It is very dated and could do with some upgrades. The pillows need to be changed...they are very old( worn out) and lumpy! Also, we had an encounter with a very grumpy chambermaid the next morning, who didn't display any proper people skills. I will not be staying here again. On the plus side of things tho...the lady that checked us in was very nice and helped us when we encountered a problem with the bathroom sink.
3 out of 5
by A verified traveler

Posted Jul 16, 2015
The room was clean but the bed wasn't that comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Fourth Of July Shopping Trip To Birch Run

Posted Jul 7, 2015
Pros: Staff Location Accommodations Value / Price
Cons: Rooms are a bit dated however I am sure the renovation will address that issue
Location: Birch Run Shopping Centre - Movie Theatre Next Door - Frankenmuth Is About Ten Minutes Away Grocery Store Is A Short Drive Down The Street
Hotel staff are always friendly and accommodating Hotel is very close to all of the attractions in the area I have been told that the hotel is getting a renovation in the fall of 2015
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Hotel meets basic requirements.

Posted Jul 6, 2015
Pros: Location, breakfast, price
Cons: Would have like to see an outside patio and lounge.
Close to highway and local sites(by car). Pool could be more private, it is viewable from the main entrance and lobby, room are a good size, but dated. Room was quiet, even though it faced I75. Include breakfast was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ky

Friendly staff

Posted Jun 30, 2015
Nice hotel. Very friendly staff. Our tv in the room didn't work. However, staff came to our room very quickly to try to fix it and offered to either move us or to comp our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

ffriendliness service cleanliness

Posted Jun 27, 2015
Pros: the amneties...the friendly staff...the location to restaurants and shopping. A totally outstanding hotel at an affordable price.
Cons: maybe the gentleman helping with breakfast not rush people as he did and to be a bit more friendly
Location: Birch run outlet shops...Frankenmuth...Bronners... all with in a 5 minute drive
from the time we checked in til departure 2 days later we found all the staff to be friendly.. experienced... and ready to handle anything the guests needed. We will definitely visit this hotel again if for nothing more than just a relaxing one nite get away. GREAT HOTEL, Outstanding hotel at an outstanding price