Indoor pool

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Traveled with group, Traveled with partner
Clean hotel, pleasant staff. Booked because of the hot tub but it wasn’t working. Ice machine on our floor wasn’t working either.
Stayed 1 night in Apr 2024

4/10 Poor

Stephanie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stains on the comforter. Dirty bath tub, carpet... furniture is marked up. Hot tub is out of order. Sticky flooring. Hand soap is too high on the bathroom wall above sink for short peole to reach (I'm 5'1 and can barely reach). No vending machine on 2nd floor even though sign states there is one...
Stayed 1 night in Apr 2024

8/10 Good

Fred

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 1 night in Mar 2024

8/10 Good

Lawrisha

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel staffing was very friendly & welcoming.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was friendly. Breakfast was yummy
Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and location was great
Stayed 1 night in Mar 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The building and room was well taken care of with no major concerns.
Stayed 1 night in Mar 2024

6/10 Okay

Karl

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

michael

Liked: Cleanliness, staff & service
The surrounding property of the Hotel could be in better shape by taking care of it. And then maybe, even have a short pet trail off to the side of property. No really outdoors area to sit and get fresh air.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandy

Stayed 2 nights in Mar 2024

10/10 Excellent

Karlee

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JASON, MILLINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for getting on and off I-75. There is a Meijer (like Wal Mart) and shopping outlets nearby. Plenty of Sunni g options and Frankenmuth is minutes away.
Stayed 6 nights in Feb 2024

6/10 Okay

Kurt

Stayed 2 nights in Feb 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that the hand soap and lotion shampoo and conditioner where mounted on the wall and I’m all of 5 foot and I could barely reach them.
Stayed 1 night in Feb 2024

4/10 Poor

Teresa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We usually stay at Hampton inns. Very rarely have I felt this unsatisfied. This location is over used. Filthy carpets. Smelled old and dirty. We were very unhappy with this location.
Stayed 1 night in Feb 2024

6/10 Okay

Sharon

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Came to hang out with friends at the pool. Pool was ice cold, way too cold to even swim in. Hot tub jets didn’t work. Very disappointed.
Stayed 1 night in Feb 2024

8/10 Good

Tina, Goshen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly..the hotel itself needs some updating but it was good. We were worried after seeing some poor reviews, but most of them were unfounded.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel, Joshua

Liked: Staff & service
The room we stayed in seemed very worn. The bathroom had obviously seemed a lot of water as the trim and walls were expanded and coming off. Other than that, we really like the convenience of where it is, and the staff is great.
Stayed 1 night in Jan 2024

8/10 Good

Joseph III

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all the things we wanted to do!!
Stayed 2 nights in Jan 2024

6/10 Okay

Ciara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

MARK

Stayed 1 night in Jan 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast included, something for everyone.
Stayed 1 night in Jan 2024

10/10 Excellent

The Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Alex

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Cathy

Traveled with family
Liked: Staff & service, amenities
Room was nice. Clean but a little run down. The toilet was almost unattached to the floor, the shower had some broken soap dispensers. Channel selection on the tv was limited. Breakfast was good. Nice set up very attentive to keeping everything filled. Good selection of breakfast items. Jets on the hot tub were barely pushing out water. Almost non existent. Nicely heated though.
Stayed 1 night in Jan 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Perfect location for a weekend trip, friendly and attentive staff, and convenient amenities! Great to know it’s pet friendly as well- will be staying here in the future!!
Stayed 1 night in Jan 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Fred

Stayed 1 night in Jan 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
NOT KID FRIENDLY AND EXTREMELY RUDE STAFF! Let me lead off by saying this was not our first stay. My family stayed at this hotel every single New Year’s for the last 8 years. My husband and his family have stayed there for about 20 years prior. This hotel USED to be great. I’ve never had a complaint, until now. We experienced safety issues in multiple areas, the hot tube was a lukewarm bath at best with jets that barely worked, the breakfast consisted of cold and hard pancakes and without any forks on the premises we were left to eat with spoons, broken juice machine, and a piece of our bed broken upon arrival. Not to mention that they treat the pool area like a free-for-all. If you have a thong bikini or want to swim naked I guess it’s allowed and if you have kids you'll be told to advert their eyes and leave the area. Then when you let staff know that it’s uncomfortable, unprofessional, and you’re dissatisfied the General Manager will come out and yell at you in a full lobby. NEVER AGAIN!!
Stayed 2 nights in Dec 2023

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything was fine except the condensation on the window, the smell when the heater ran and the fact that when the room was dark I looked at the hallway door and could almost see the hallway. We were also right next to the exit door at the end of the hallway.
Stayed 2 nights in Dec 2023

4/10 Poor

Khalid

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay again.
Hotel shows its age, faucets nearly falling off walls in shower. Door pry marks on room door, bathrooms dated and unclean (mold, stains). Short staff, had to go to front desk 5 out of 7 nights for towels, had to take out own trash.
Stayed 7 nights in Dec 2023

8/10 Good

Derek

Stayed 2 nights in Dec 2023

2/10 Terrible

Angela

Traveled with family and small children, Traveled with family
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool and hot tub were very cold.
Stayed 1 night in Dec 2023

8/10 Good

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needs uplifting
Friendly staff. Nice facility. Not storage drawers to place your items. Soaps and body lotion is so high, you need 6+ feet height to reach comfortably. Not kids or even adult friendly. Beds are average. TV is small and not much great.
Stayed 1 night in Dec 2023

10/10 Excellent

HUI

Stayed 1 night in Dec 2023

8/10 Good

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Yousef

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn’t stay at this location again
Staff was great. Stained carpet. Chair stained in room. Ceiling had cracks in it. Pool was very cold but the hot tub was nice and warm.
Stayed 2 nights in Dec 2023

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023

8/10 Good

Jill

Stayed 1 night in Dec 2023

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our mini vacation because our itinerary kept us busy. The room was clean, but the carpet is dated next to the newish looking bathroom, (except for the toilet tank cover being broken). Our room faced the expressway so traffic was heard through the window, (which had a shade on it but was missing one of the sections of curtain itself). Our room phone didn’t work, which the receptionist did say she made a note of it for maintenance, but it didn’t get taken care of while we were there - not that we needed it. Other than those few things, we were close to shopping and restaurants, and close to Frankenmuth. Overall, we enjoyed our mini vacation.
Stayed 2 nights in Dec 2023

6/10 Okay

Amanda

Stayed 2 nights in Dec 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Dec 2023

4/10 Poor

Cheryl

Disliked: Property conditions & facilities
Worst stay this time.
We were in a handicapped room. The shower overflowed all over the floor. The shower curtain was about 6" to short & water flowed out of the shower area. The bed ruffle was all torn up. The floor was all stained up.
Stayed 1 night in Dec 2023

4/10 Poor

Marissa

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I liked how convenient everything was and I liked the staff that took the time to be friendly. However, the check in staff was rude and not very helpful and the second night we had trouble with our room keys and the man at the desk got mad at us for asking for new keys. I didn’t feel like any of that should be our fault. But overall aside from that the breakfast staff was sweet and very nice!!!
Stayed 2 nights in Dec 2023

2/10 Terrible

Joyce

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Booked for the pool Pool was closed Canceled upon arrival
Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were given was missing sheets on the bed, shelves were falling off the wall and there was a wall falling down, you could see the hallway from the opening in the wall and door. They moved us to a different room that was not cleaned, mold and paint chipping above the air conditioner. This room had light bulbs out and the sink would not drain. Lastly the fridge did not work. On top of all of this, we booked specially for the pool and when we arrived the pool was closed. They nor Expedia notified us that this was not available despite placing the reservation 3 months prior.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023