Exterior
Check availability

Reviews of Hampton Inn & Suites Saginaw

2.5 out of 5
Hampton Inn & Suites Saginaw
2695 Tittabawassee Rd, Saginaw, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 894 reviews" "
Rating 8 - Good. 229 out of 894 reviews" "
Rating 6 - Okay. 48 out of 894 reviews" "
Rating 4 - Poor. 34 out of 894 reviews" "
Rating 2 - Terrible. 32 out of 894 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious rooms that even though the hotel is going through renovations doesn't detract from the quality. Pool is built for families in mind. Breakfast that surpassed many of others I've stayed at before. Very friendly and helpful staff that went above and beyond expectations. 10/10 will become my new frequent stay when I travel!
Stayed 2 nights in Apr 2024

2/10 Terrible

Wonzella

I had my family come into town from Virginia for our Foster Mom’s 95th Birthday Party. I booked them a room at the Hampton Inn and Suites in Saginaw, MI. I booked it in my name because I was paying for it with my credit card and since I was a Saginaw resident I was told by the front desk staff that my incidental deposit was $400. That is outrageous for a one night stay. Since I didn’t cancel it by the cancellation date that I can’t get my money back. I was not trying to cancel, I was not aware of the $400 deposit until I tried to check in. I didn’t have the deposit so I had to leave and find some where else for them to stay. I feel this is ripping people off. When you get there to try to checkin thinking your deposit is going to be $50 then be told you have to pay $400 is insane. Just think of how many people lost their money because of this crazy policy. This needs to be addressed before more people get ripped off. This is nothing against the actual hotel, it’s the local policy that’s a rip off.
Stayed 1 night in Apr 2024

10/10 Excellent

Shalinthia

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Shalinthia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was a little disappointed about was that the hotel shows that it has a Jacuzzi but, does not. They has remolded the entire hotel so the rooms are brand new. The pool was cold so I didn't get to enjoy it. The lady Mary at the front desk is very nice. Before checking into the hotel. I had left a really bad hotel that had bad service and two of the hotels rooms windows busted out and boarded up. A strange man walked up to me asking for money and no one was at the front desk for 20 minutes. When I came to al I has booked a bad hotel Hampton Mary greeted me with a smile and even listened to me tell her the shocking story about the Q Inn hotel 1 min way. Really nice lady. So I really was looking forward to the réflexion of the Jacuzzi. Thank you Mary for making me and my family feel safe.
Stayed 1 night in Apr 2024

2/10 Terrible

John, Newbury Park

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Tracey

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was NO hot water - not even warm. I advised the front desk - they knew. Said during renovations - no hot water - entire 2nd floor. I asked to be moved. No could not as booked up for that evening. When I checked in they advised pool not operable during Reno. Did not mention there was no hot water. When I book a room, I expect 3 things - a clean, comfortable bed, a tv, and hot water. I checked out for the 2nd night but it cost me $70 more than planned. Expedia handled the cancellation- they were great!!!!! Thanks Expedia.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's currently under renovation but it was quiet and the room was clean. It needs an upgrade but the lobby and what they've done so far looks good.
Stayed 1 night in Mar 2024

8/10 Good

Lonnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at, 10/10
Stayed 1 night in Mar 2024

6/10 Okay

David

Liked: Cleanliness
breakfast nt good
Stayed 2 nights in Mar 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice, quiet stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Reina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pretty area of Saginaw!
Stayed 1 night in Feb 2024

8/10 Good

Shannon

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was very nice & accommodating, expedia has wrong info about the hotel & we did not know, untill check in! So i had to contact expedia.
Stayed 1 night in Feb 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 2 nights in Feb 2024

10/10 Excellent

Karrie, Presque Isle

Stayed 1 night in Jan 2024

2/10 Terrible

CRYSTAL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating so that’s a good sign. The tv had no signal.
Stayed 1 night in Jan 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
We didn't appreciate that Expedia didn't let us know the hotel was going through construction - whole ground floor being redone--- walk through dusty construction area to get breakfast---- no seating, etc. (hotel said it was Expedia's responsibility to share that information)
Stayed 2 nights in Jan 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2023

8/10 Good

J Brandon

Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a quick weekend stay!
Great hotel in the heart of eveything. The staff was all very friendly. Breakfast was hot and offered a nice variety. Room was very clean. The only negative was its old and needs some work. Its currently under renovation though so I'm sure it will be great once its done! Will stay again!
Stayed 2 nights in Dec 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet, even though they were renovating. Great location. Just a heads up, they don’t have USB ports for charging in the room , I had to buy a plug-in charger. They don’t have a jacuzzi only a pool. Breakfast was good. Staff was great.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ayana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2023

8/10 Good

Boowee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The breakfast was ok. I like the surrounding area, it’s close to the highway and also close to stores and restaurants.
Stayed 1 night in Nov 2023

6/10 Okay

Margaret

Traveled with group
Liked: Staff & service, room comfort
Our room was huge which was great. we had two rooms. unfortunately one room hadxa water issue and cleanliness issue. Breakfast was ok. nothing to rave about. Staff were helpful to their capacity
Stayed 2 nights in Nov 2023

6/10 Okay

Tony

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was ok despite the ongoing renovations. Toilet took literally 30 min to refill after a flush. Complained twice but was never resolved.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Traveled with pets, Traveled with family
Terrific stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Deborah

Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities
We love this area!
Stayed 1 night in Nov 2023

8/10 Good

Mary

Stayed 1 night in Oct 2023

2/10 Terrible

karen

Stayed 1 night in Oct 2023

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was dry clean. I only wished they had a hot tub.
Stayed 1 night in Oct 2023

8/10 Good

Maryann

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Problems: keys didn’t work, turned out the batteries were dead in the door entry unit; blow dryer didn’t work. Staff was great. Happy with everything else.
Stayed 1 night in Oct 2023

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beside the window,each side looked very dirty. Smudges of dark brown.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurie

Traveled with group
See my friend
Stayed 1 night in Oct 2023

6/10 Okay

Bart

Traveled with partner
Could use new bedding
Stayed 1 night in Oct 2023

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and no odors. Decent continental breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Eddie, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family event
My family and I enjoyed our stay
Stayed 2 nights in Oct 2023

6/10 Okay

Tyler

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Sep 2023

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Hannah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023