Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
59% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Very basic accommodations.

Posted Jul 18, 2016
Pros: It is relatively in expensive.
Cons: Insure that the hotel gets confirmation of paid reservations.
We did not have any bed bugs but I saw one patron bring a cup with a dead bed bug to the attention of the manager. The breakfast was as basic as it comes. Two types of dry cereal, milk, small bagels, toaster, dry biscuit to go with chipped beef and gravy. Both days we had breakfast the trash can was full to overflowing and only when nothing else would fit did staff get it emptied There is a pool but it is not available for use. The motel is close to several restaurants, a mall and other shopping. We had prepaid for a room for three nights. When we arrived the manager said that she did not have any reservation for us. Fortunately she keeps a few rooms for walk ins. So we did get a room. My reservation number was 56805559.
Comment from Hotel Management
Aug 17, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I sincerely apologize for the inconvenience and discomfort you experienced following your visit here at our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Your comment on the issue with bed bugs will be submitted to our management team for evaluation, thank you for providing your reservation number we can use as reference. We hope to have the opportunity to serve you again soon. Have a great day!
4 out of 5
by A verified traveler

Posted May 16, 2016 on Hotels
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear guest, We sincerely appreciate your time in completing our survey and for giving our hotel positive review score. Allow us to serve you better, please call our attention on your next visit if your need assistance. We hope to see you again. Have a great day!
1 out of 5
by Joshua from Peru, Indiana

Horrible!!!

Posted May 11, 2016 on Hotels
I have absolutely nothing good to say about this place!!! The worst hotel/motel I've ever stayed at!!!
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Joshua, We are disappointed that we failed to meet your satisfaction following your visit here at our hotel. Your comment will be be forwarded to our management, we will do our best to make your next visit a better experience, I hope we could have the opportunity to serve you again. Have a lovely day!
1 out of 5
by A verified traveler

Worse experience ever!!!!!

Posted May 8, 2016 on Hotels
It was a horrible experience. Night of check in they said I had no reservations made. Finally got three rooms. All three rooms were disgusting and dirty. Stains on sheets, bedspreads. Walls were all patched and not painted. Food stains on walls. Urine on toilet. Hair in tub. Room and shower curtain reaked of smoke. Dead fly on register. Coffee maker with no cups or coffee pot. Refrigerator was warm and smelly. Toilet didn't flush. Tried to get refund on all three rooms all were in same horrible condition and I was told I should have asked for new rooms. I'm sure there weren't any good ones left. Manager very rude when confronted about condition of rooms. Finally got 20 percent off. Would NOT ever go back again.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear guest, I am very sorry to hear that you were uncomfortable during your visit at our hotel. Your concern on the condition of clean and services is indeed concerning. We will verify your booking to better address your feedback. We will do our best to make your next visit a better experience. Have a great day!
3 out of 5
by A verified traveler from Michigan

Close to main roads, stores,restaurants, and bars

Posted May 6, 2016 on Orbitz
Pros: Gel bed and pillows
Cons: Better selection for breakfast
Location: Great. Zoo, restaurants, shopping, easy on and off expressway
Room clean. Gel beds were nice. Easy access to surrounding areas attractions. I would stay here again. Not too high priced and fit my budget.
Comment from Hotel Management
Aug 17, 2016 by Guest Relations Manager, Hotel Management
Dear guest, It is heartwarming to hear that we were able to suffice your basic accommodation needs although breakfast choices were not as appealing for you. We appreciate your review. We will do our best to make your next visit a better experience. Thank you for your business.
1 out of 5
by A verified traveler from Ontario, Canada

Disappointed

Posted Mar 12, 2016
Pros: Location. IHOP next door
Cons: Needs a good cleaning. Stayed here years ago and there was a waffle maker. Place has really gone down hill.
Location: Location close to everything, shopping, restaurants
Booked in advance for 2 nights. No cleaning at all after check in--garbage cans not emptied, no fresh towels (like sandpaper). Room was not entered after check in. Breakfast? Only saw cold cereal and a quart of milk in the fridge. Sign above coffee mugs telling peopke not to fill travel mugs.
Comment from Hotel Management
Aug 17, 2016 by Guest Relations Manager, Hotel Management
Dear Teenburger, We thank you for taking the time to complete our survey , Your insightful review is truly appreciated, thank you for letting us know how we could serve you better in the future. We will do our best to make your next visit a better experience.
1 out of 5
by HEIDI

PLEASE REIMBURSE

Posted Jan 27, 2016 on Hotels
ON MY WAY TO CHECK IN I CALLED TWO SEPARATE TIMES AND WAS TOLD I DID NOT HAVE RESERVATIONS. I WAS STILL CHARGED FOR THE ROOM.
1 out of 5
by Sharon from Detroit

Posted Jan 20, 2016 on Hotels
Though I liked the check-in guy, I left before the night was over. The room was not cleaned, and when I left my clothes were filled with smoke smell. I was very disappointed!
3 out of 5
by A verified traveler

Happening outside of hotel

Posted Jan 16, 2016
Pros: Convenient location
Cons: Parking Lot Security
Location: Close to stores and highway
A lot of visitors to hotel parking lot with people going between car and room. Gave the assumption of illegal doings.
4 out of 5
by Denise

Posted Jan 9, 2016 on Hotels
Overall it was a good stay, we asked for a later checkout time, 12 instead of 11, and the 3rd shift male said ok. We also got our 11am wake up as asked. But at 1120am a women called the room and said we were to be out at 11? I guess there was no communication, he was hard to understand anyways. But ok overall!