Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Vivian from Painesville, Ohio

Visiting Family

Posted Apr 21, 2016 on Hotels
We were disappointed in the breakfast buffet . . there was no hot food (it was all gone) and the cold food was sparse.
1 out of 5
by Byron from Warren, MI

Cold Water

Posted Mar 15, 2016 on Hotels
Me and my wife came into town for her cousin 50th birthday lunch. We stayed 2 nights and upon trying to shower then morning of our departure we noticed that it was only cold water coming out of faucet. We called front desk and Paige told us to keep running it until warmed up so we did that for approximately 20 mins we called back again she stated she was on the phone with the manager and to just continue to run the water. Another 20 mins or so go by and we call to the lobby with no answer so I just decided to warm up water in the microwave. While mid "bathing" we get a knock at the door by the guy assume to be a security. So we quickly get downstairs and Paige stated she had contacted the police because we were refusing to leave the room! I was beyond insulted seeing as how I've stayed at this property numerous times with no complaints. She then stated our claims of cold water could not be true since no other guest had complained about it. She then sent a lady from housekeeping upstairs to confirm this and indeed what we said was true with no apologies for calling us liars. The police were on sight shortly thereafter but they shortly noticed there prescence was actually not needed. Ramada has a nice location and decent sleeping arrangements but with Paige's buisness tactics I along with anyone I know I'll never patronize this place EVER AGAIN!
5 out of 5
by A verified traveler

Fantastic

Posted Mar 11, 2016 on Hotels
Fantastic came up for a wedding.definetly would stay there again.
5 out of 5
by Ramon

This traveler left a rating score only Posted Mar 8, 2016 on Hotels
5 out of 5
by Brian from Plainwell

Good value

Posted Mar 1, 2016 on Hotels
Check in was smooth. Lady at front desk was polite and professional, very knowledgeable of the area. Room was good sized and clean. Restaurant bar on location was nice. Will stay again.
5 out of 5
by Allen

This traveler left a rating score only Posted Feb 23, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Feb 7, 2016
The staff was great and it is nice to have the shuttle to the temple.
5 out of 5
by Susan

This traveler left a rating score only Posted Jan 23, 2016 on Hotels
5 out of 5
by Gregory from Sheboygan WI

Helpful and Empathetic staff

Posted Jan 2, 2016 on Hotels
I was in Saginaw to be with my brother as he succumbed to cancer. The Staff of this Hotel made it possible for us to extend our stay to accommodate our changing needs without ever once making it difficult on us. I recommend this facility highly for any stay you may have in Saginaw
5 out of 5
by A verified traveler

Looking for hotel near Frankenmuth

Posted Dec 29, 2015
Pros: Roomy and clean. Good style (wood accents).
Cons: Breakfast should have more options
Location: 10 miles from Frankenmuth. Saginaw is historic town with much to do. We ate at Timbers, great local flavor!
Convenient location. Friendly staff. Close to restaurants and shopping.