Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
71% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Nicely located

Posted Dec 26, 2015
That was a good one. The motel i stayed was in a good location. I mean easy accessible to the hotels, stores and shopping mall. Overall the environment was friendly as well. So if you are planning to go to saginaw then this motel can be a suitable place for you. That's good.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2015 on Hotels
2 out of 5
by Paul from Sault Ste Marie, Ontario, Canada

Adequate

Posted Dec 9, 2015 on Hotels
I was stay was very short we arrived at the hotel at 10 PM and left by 7 AM the next day. The hotel met our needs, but it was not the cleanest hotel that we have stayed in. The location was excellent. The breakfast in the morning was not very good at all, it was basically just coffee.
1 out of 5
by Tina from Texas

Posted Dec 3, 2015 on Hotels
Bathroom was dirty,blankets on bed were smelly,would never stay there again!!!
Comment from Hotel Management
Feb 6, 2016 by Andy, Hotel Management
Hello Tina, I am sorry to hear that you did not enjoy your stay with us. Your comments and concerns are noted, this will be forwarded to our key people for evaluation and corrective measure. Please do not hesitate to call the attention of our front desk staff on your next visit for your concerns I am certain they will attend to you promptly. Thank you for your business.
2 out of 5
by Helen from Liberty,ky

Ok for one night.

Posted Nov 30, 2015 on Hotels
Beds were pretty worn and need more than 2 pillows per bed.
Comment from Hotel Management
Feb 6, 2016 by Andy, Hotel Management
Hello Helen, Thank you very much for your quick stay and for your comments. Your feedback will be escalated and our key people will surely evaluate your review and implement corrective measure. We hope to have the opportunity to serve you again. Thank you for your business.
3 out of 5
by A verified traveler

Posted Nov 30, 2015
The hotel allowed us to check in early which was nice. However the staff didn't seem to care about guests.
Comment from Hotel Management
Dec 7, 2015 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for staying with us. I am very glad that we have met your basic accommodation needs following your stay at our hotel. Thank you for taking note that our staff was able to accommodate you earlier that check out. I regret however that you were not entirely pleased with the services you received from our staff. Your review will be shared with our team Trust that we will do our best to make your next stay a better experience.
3 out of 5
by A verified traveler from Michigan

Great value, great location

Posted Nov 23, 2015
Hotel was worth the small money spent, but had small issues like chewed gum stuck to the desk, empty tissue paper boxes that wasn't enough to complain but stood out. Bed was comfortable, tv was huge and room,was,modern. Would stay again for our next visit to Frankenmuth.
Comment from Hotel Management
Dec 10, 2015 by Guest Relations Manager, Hotel Management
Hello Brittany, Thank you for staying at our hotel. I am very glad that we have met your basic accommodation needs.Your comments are noted, we will make certain that every room is checked thoroughly before releasing to guests for occupancy. We appreciate your candid assessment.
3 out of 5
by A verified traveler from Wheatfield

the room was clean and very comfortable beds.

Posted Nov 17, 2015
Pros: the beds were so comfortable we wanted to bring them home with us.
Cons: the water pressure for the shower could have been a little stronger.
Location: great location for what we wanted to do and enjoy.
arrived for a late check in but everything was in order. when asked the young gentleman gave us a room on the lower level as I have trouble with stairs. would recommend this super 8 for a stay. it served our weekend plans very well. was very satisfied with the location.
Comment from Hotel Management
Nov 21, 2015 by Guest Relations Manager, Hotel Management
Dear Gracie, Thank you for sharing this heartfelt review of our services and accommodations here at Super 8, though we would like to take this chance to apologize if you had trouble with the water pressure of our shower. We always want the best for our guests & we hope you’ll come back again to see how we’ve improved. Have a wonderful day.
5 out of 5
by A verified traveler

Posted Nov 10, 2015 on Hotels
Comment from Hotel Management
Jan 23, 2016 by Andy, Hotel Management
Dear Guest, We’re very thankful that you made some time to send us this 5* rating. It's such a reward to discover that we exceeded your expectations with the services we have offered during your stay here at Super 8. My staff and I are glad that the efforts we’ve made weren't in vain and that we’ve succeeded in providing you a pleasant stay. We hope you’ll decide to stay with us again in the future.
4 out of 5
by A verified traveler

Posted Oct 28, 2015 on Hotels
Comment from Hotel Management
Jan 23, 2016 by Andy, Hotel Management
Dear Guest, We’re so overjoyed to hear that we have not failed in making you feel at home and that you had a hassle-free experience with us here a Super 8. It means a great deal to all of us to hear from guests like yourself who have enjoyed our services. We look forward to your next visit.