Ratings based on 354 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

So GLAD to have stayed here!

Posted Nov 8, 2017
Pros: Staff, room, bed, TV
Cons: Nothing
Location: Chicoutimi is a small town it is very easy to get around.
What can I say. This hotel is fantastic. I arrived late night and fell asleep right away in the most comfortable bed ever. The room is clean, the heater worked perfectly, the blinds were fantastic in not letting the sun in. The onion soup at the restaurant is to die for. Most importantly the staff are just so kind. They are just there to help you feel better and make things easy for you during your trip. Fantastic
Comment from Hotel Management
Nov 8, 2017 by Stéphanie L., Hotel Management
Gaby, Thank you for taking the time to share your experience and for your compliments. We will make sure to share those with our staff. As we always strive to offer a memorable stay to our guests we are glad to know we were able to do so. We hope to see you again soon! Stéphanie L. Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel, clean and friendly staff

Posted Oct 14, 2017
Pros: Clean and good service
Cons: Add a second wing chair in the room
We really enjoy our stay, But found the Hotel restaurant expensive (32$ for a "palette de boeuf" and fries ) no bread was offed or served with a salade .....the piece of meat was very good and cook to pecfection ..
Comment from Hotel Management
Oct 14, 2017 by Julie L. - Guest service manager, Hotel Management
Hi Pierre, Thank you for taking your time to share your comments with us. We are glad you appreciated the cleanliness and our staff. Thank you again for choosing us, we hope you will come back to visit us soon! Best regards
4 out of 5
by A verified traveler from Las Vegas, Nevada

Good hotel located close to where I was working.

Posted Oct 8, 2017
Nice hotel with a restaurant and bar. Staff was extremely friendly and polite.Close to Bagotville airport.
Comment from Hotel Management
Oct 8, 2017 by Julie L., Hotel Management
Thank you Steve for sharing your experience at the Delta Saguenay hotel. We are glad you enjoyed your stay and apreciated our friendly staff. Thank you again for staying here and we hope you will come back visit us soon! Sicerely, Julie L. - Guest service manager
5 out of 5
by Jean

Posted Sep 7, 2017 on Hotels
Comment from Hotel Management
Sep 12, 2017 by Stephanie L, Hotel Management
Merci Jean d'avoir choisi le Delta Saguenay. Nous sommes ravi d'apprendre que vous avez apprécié votre séjour chez nous. Au plaisir de vous accueillir de nouveau lors de votre prochain passage dans notre belle région. Julie L. - Directrice du service à la clientèle.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

the staff very help full for things to visit

Posted Aug 18, 2017
Pros: the staff
Cons: shower caps
Location: it's okay
We were very impress with La Fabuleuse, Vla Jalbert & Zoo. Thanks to the Staff.
Comment from Hotel Management
Aug 18, 2017 by Julie L. - Guest service manager, Hotel Management
Thank you Silvie for your comment. We are glad you enjoyed our team and they proposed you great activities in the area. Thank you again for choosing us, we hope we will see you again.
4 out of 5
by Pierre

Posted Aug 14, 2017 on Hotels
Nice place very well locatéd and easy access on the higways. Very Good food.
Comment from Hotel Management
Aug 16, 2017 by Stephanie L, Hotel Management
Pierre, Thank you for staying at the Delta Saguenay! We are glad to know you enjoyed your time with us and that our location was convinient for you. We hope to welcome you again. Stéphanie L. Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Maybe the best option in Saguenay

Posted Jul 19, 2017
Pros: Front desk: charming Marie-Andrée
I had a great experience in this hotel. Service was up to the detail, room cleanliness, hotel features: gym, restaurant and pool. Can't wait to come back !
Comment from Hotel Management
Jul 19, 2017 by Stéphanie L., Hotel Management
Gui, Thank you for your comments, we will make sure pass them along to Marie-Andrée. We are glad you enjoyed your stay with us and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Confortable beds

Posted Jul 10, 2017
Very confortable beds!!! Big TV, good Space in the room and bathroom. The mini refrigerator is so usefull! There is an grocery store verry close and à restaurant.
Comment from Hotel Management
Jul 11, 2017 by Julie L. - Guest service manager, Hotel Management
Thank you very much for your comment. We are glad you appreciate your room and the restaurant. We hope we will see you again. Sincerely.
4 out of 5
by A verified traveler

Posted May 18, 2017 on Hotels
Comment from Hotel Management
May 23, 2017 by Stephanie L, Hotel Management
Nous vous remercions d'avoir pris le temps de donner votre avis. Il nous fait plaisir de constater que vous avez passé un agréable séjour parmi nous. Nous espérons avoir la chance de vous accueillir à nouveau lors de vos prochains déplacements dans notre belle région. Stéphanie L. Directrice de la réception
1 out of 5
by A verified traveler from B

Get new beds

Posted May 5, 2017
Horrible mattresses and typical Saguenay attitude from the Hotel staff. Arrogant
Comment from Hotel Management
May 7, 2017 by Marilyne G, Hotel Management
Dear John, It is really unfortunate that you feel this way about Saguenay, people known for their kindness and hospitality. I would love to discuss with you about stay. Please feel free to reach out to me.