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Rating 10 - Excellent. 69 out of 115 reviews" "
10 - Excellent
69
Rating 8 - Good. 41 out of 115 reviews" "
8 - Good
41
Rating 6 - Okay. 3 out of 115 reviews" "
6 - Okay
3
Rating 4 - Poor. 2 out of 115 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 115 reviews" "
2 - Terrible
0
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
4/10 Poor
Alexandre
Traveled with family
Jul 23, 2022
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ok at beginning but disappointed after staying in
The price of the room booked online is 10% higher than the labelled price in the hotel reception; hotel is reasonable ok for a farm hotel, but charging 22euro/pp breakfast is over pricing; internet doesn’t work in this place already for a few days, they haven’t noticed us ahead they can’t take credit card , but only tell us while we are checking out, we have to spent another hour to find a ATM and pay them in cash
Alexandre
Stayed 2 nights in Jul 2022
Response from François on Jul 27, 2022
Dear sir, madam,
(As already replied on your Google review)
Thank you for your review we are glad that you appreciated our team who is always as helpful as possible. We are sorry for the internet connexion but it is due to a general blackout in the region since 2 days, due to the high temperatures that we had.
The price of your room was higher than at the desk because you booked through an online travel agency (Expedia). This is due to the commissions these agencies charge to us. Our rates are the most ethical possible all year long, so we cannot integrate these fees.
Our best prices are easily reachable by phone, by email, and also on our website where the booking module is available in 5 languages.
By the way, if you look at your bill you will see that the breakfast is charged 11 euros p/person and not 22.
We probably could have told you that our credit card payment machine was not working because of internet breakdown if we had had more interaction during your stay
We hope it didn’t really took you 1 hour to find one of the 4 ATM in town which is 10 min. driving.
Kind regards.
Our second stay at this hotel and it will not be our last. Friendly, family-run establishment in a beautiful location. Spacious and clean room. Excellent restaurant serving local cuisine and wines (as testified by the numerous non-residents who were also dining there). Highly recommended.
Nice location, room ok even though we booked for two we only had one set of blankets and towels and had to remind the receptionist a few times to bring a second set. Friendly owners. There's a sign that says they speak English, but in reality not so much (for the receptionist) and I had to struggle with my bad french.
Verified traveler
Stayed 1 night in May 2019
Response from François on May 27, 2019
Dear Sir, madam,
Thank you for your review. We apologise for the missing set at your check-in, the room had been prepared for 1 instead of 2 persons. We are a small family run hotel, and it is true that due to our location most of us speak german and only a few english. We hope you had a nice stay however, and we look forward to welcoming you again.
Kind regards.
I wanted to bring my girlfriend in the mountain surrounded by nature. The "Auberge" was up to my expectation. On top of that the newly redesigned room offer a comfort I did not think I will get in such a place. I just whished I could have stayed longer and relax more (by trying their complimentary Hammam spa).
If you want an hotel in the most beautiful and peaceful surroundings this is it ! Still a working farm ~ the cows making their way to and from the dairy and their bells ringing as they plodded up the mountain was a delight. We had a room with a balcony which gave a wonderful view and the only other sound, apart from the cow bells, was from the swallows nesting in the eaves.
John
Stayed 3 nights in Jun 2017
Thank you very much, we look forward to welcoming you soon again.
Peace and tranquillity only disturbed by sound of cow bells. Road to hotel needs to be approached with caution but it is well worth it. We enjoyed the set dinner menu and buffet breakfast (no hot food though). Hospitality was great. Room was comfortable and clean. The only downside for me was there was no bath and some mould in shower. We only stayed one night and although dinner was good I wonder how varied the food might be for a longer stay.
Verified traveler
8/10 Good
Christophe
Oct 5, 2022
Christophe
Stayed 1 night in Oct 2022
Response from François on Oct 6, 2022
Merci
10/10 Excellent
Kurt
Traveled with partner
Sep 14, 2022
Liked: Cleanliness, staff & service, amenities
Der Aufenthalt in der Auberge ist sehr empfehlenswert
Schöne Zimmer, schöne Umgebung, sehr gutes Frühstück und das Essen im Restaurant ist ebenfalls sehr gut.
Die Gastgeber*innen sind sehr freundlich und hilfsbereit.
Genügend Parkmöglichkeiten sind vorhanden, das ist wichtig,da die Auberge ausserhalb liegt. Man kannauch vom Haus weg wandern gehen.
Super environnement. Agréable proximité auberge et ferme.
Moins bien : qui dit vaches…dit mouches.,,notamment lors des repas…
Mais on ne peut tout avoir…
Ce fut une très belle étape.
Geweldige locatie in the middle of nowhere. Je hoort alleen de vogels en de koeienbellen. Kamer zeer netjes met balkon. Goed ontbijt met veel verse producten van de boerderij. Het restaurant is helemaal top. Heerlijk gegeten. Fijne gastvrouw en gastheer!
Un séjour des plus agréables. Établissement bien placé, personnel très sympathique, restaurant de grande qualité, chambres confortables
Je conseille vivement !
Ruhig gelegenes Familienhotel mit angeschlossener Milchwirtschaft. Freundlicher Empfang und sehr schönes Zimmer. Internet etwas langsam, aber das ist bei der Lage in den bergen wohl nicht anders zu erwarten. Gutes Abendessen und ganz hervorragendes Frühstück mit hausgemachten Marmeladen, Kuchen und Käse sowie auch prima Wurstwaren.
Agréable séjour dans son ensemble. Tout est au rdv. Accueil au top toujours avec le sourire. Disponibilité, nombreux services sans aucun supplément( sauna, hammam, wifi,...), restauration authentique (produits du terroir), propreté irréprochable, calme et nature qui nous entoure. Vraiment ravi de ce magnifique séjour.
François
Stayed 3 nights in Aug 2020
Response from François on Sep 1, 2020
Merci pour votre commentaire, nous sommes très heureux que vous ayez passé un agréable moment chez nous. Au plaisir !
Un jour dans cette auberge pour parcourir la route des cretes à velo.
Bon accueil. Restauratipn familiale. Connectivite WIFI defaillante.
Television aussi defaillante cause probleme réseau.